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Hotel Bardo

5.0 star property
Travelers explore ancient Tulum Mayan Ruins before returning to relax poolside or savor gourmet meals at this stylish retreat near the beach

Choose dates to view prices

Hotel Bardo offers a peaceful sanctuary just minutes from historic ruins. Guests rejuvenate at the spa, sample local flavors at Milam restaurant, or lounge by the outdoor pool. The property includes free in-room WiFi, with staff ready to enhance the Tulum experience.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

View all photos for Deluxe Villa

Deluxe Villa | View from room

Deluxe Villa

10.0 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cabin

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Cabin

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Tulum City Center, a neighborhood in Tulum, is home to Hotel Bardo. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Holistika Art Walk are also worth visiting. Take an opportunity to explore the area for water adventures such as snorkeling. Visit our Tulum travel guide
Map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780

What's nearby

  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    13 min drive - 7.0 km
  • Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032
    Playa Paraiso
    14 min drive - 8.1 km
  • Hospital de Tulum
    14 min walk - 1.2 km
  • Dos Aguas Park
    19 min walk - 1.6 km
  • Holistika Art Walk
    3 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO)
    41 min drive

Restaurants

  • Italdo Pasteleria
    12 min walk
  • El Camello Jr
    9 min walk
  • mera
    10 min walk
  • Poc-Chuck “Las Mestizas”
    9 min walk
  • Aroma Cafe Tulum
    5 min walk

About this property

Hotel Bardo

Luxury hotel near Tulum Mayan Ruins
Consider a stay at Hotel Bardo and take advantage of a grocery/convenience store, a terrace, and a garden. Treat yourself to a deep-tissue massage at the onsite spa. Be sure to enjoy a meal at Milam, the on-site fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), concierge services, and luggage storage
  • A porter/bellhop, multilingual staff, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Bardo include comforts such as private plunge pools and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • Private yards, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bardo's Bar
  • Milam

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 30 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property

Property is also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Does Hotel Bardo have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Bardo?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Bardo on May 5, 2026 start from CA $341, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Bardo pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Bardo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Bardo?

Check-out is at noon.

Where is Hotel Bardo located?

Located in Tulum City Center, this luxury hotel is within 1 mi (2 km) of Hospital de Tulum and Dos Aguas Park. Holistika Art Walk and Cenote Calavera are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Bardo Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 375 out of 455 reviews
Rating 8 - Good. 48 out of 455 reviews
Rating 6 - Okay. 18 out of 455 reviews
Rating 4 - Poor. 4 out of 455 reviews
Rating 2 - Terrible. 10 out of 455 reviews

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I’ve ever stayed in and I’ve traveled a lot. I highly recommend. The staff was great and the ambiance and decor is top notch too.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic boutique hotel in Tulum. EASY! fantastic staff and a complete no stress vacation. Food was great. and the cabins were awesome. Note. each room has a ‘dipping’ pool. Some are heated. If you want that hot tub, man sure that is what you book.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jesse Fraser

Liked: Cleanliness, amenities, property conditions & facilities
The staff on site were amazing. Look for Santi at the front desk. That man is fantastic.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, especially the staff and service.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was unique and beautiful surrounded by nature felt refresh daily. The staff was amazing and kind. However, the food was not the best I would only recommend staying within the limit of breakfast that was included as the food doesn’t have much flavor. What I did not like was the private pool were extremely cold. The expectation was the pool to be at least a regular shower temperature throughout the day but it was extremely cold at all hour of the day. If you experience cold plunge before that is the temperature of the private pool. There must be an alternative of heated option for these pools.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Aron

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay here. The hotel is incredibly romantic, quiet, and beautifully designed — the perfect place to disconnect and relax. The atmosphere is peaceful and private, and the staff were warm, helpful, and genuinely attentive. This is a truly special, intimate spot for anyone looking for a relaxing and isolated romantic getaway. Highly recommended.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
The rooms were excellent and spotless. The pool in the villa and main pool were incredible. The path to the villas was breathless and definitely recommend this hotel just know you are not close the breach but rather the town and there is a coffee shop named Aroma Café 5 minutes walking which was amazing.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities
Our experience at Hotel Bardo was amazing!! The decor and vibe are so cool, the food was delicious, its quiet and chill. The rooms are fantastic, spacious, gorgeous. I would totally go back! Guadalupe was also amazing, helping us plan our excursions! And our spa treatments were wonderful!!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bardo - jungle get away

Bardo and staff is very well maintained and clean. The staff is very friendly and accommodating for all the needs. The rooms and pool are the highlights and are very relaxing and provide a great opportunity to unplug and relax.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the stay was enjoyable, the property is beautiful and the staff is great!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

HAYLEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved hotel bardo!! Food and staff were nice
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Bardo exceeded our expectations. Clean, beautiful ambience with excellent service. It’s not beachfront but everything makes up for it.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to get away and rejuvenate. Staff is amazing, great food, reasonable prices.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Nekesha Monique

Very beautiful room and friendly staff! Clean and very unique.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Experience this hidden gem! Great staff and so clean. If you’re looking for a place to get away from everything this is it!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was totally different than something we've experienced before and we loved it. The pool was amazing and all of the staff were very helpful! We loved our stay!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, friendly staff, and conventionally located to downtown and Tulum beach.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Rowan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is for adults who want to relax and appreciate nature, and it is the most beautifully designed hotel I have ever been in! Every detail from the soap holders to the dishware is gorgeous and gives a very witchy-jungle vibe which I had never seen before. It is moody and lush and really draws you in to the jungle atmosphere. The cabins are spacious with outdoor showers, plunge pools, and cabins for you to relax in when you don’t want to be around people. The main pool had plenty of comfy seating and the water was cool and clear and did not smell of salt water or chlorine. The staff were very helpful in arranging a kettle and creamer for coffee, storing our bags before check in, and helping arrange airport transportation. They made everything flow smoothly which as a former backpacker/extreme budget traveler I was not used to but makes the trip feel so much more enjoyable. They play some light relaxing music that is not too loud and the restaurant and bar are open until 9 pm which was great for a late night snack. The food was all delicious, but make sure to ask for the hot sauce because they tone down the spice for guests and if you like spice like us then you will want to add some. Highly recommend the vanilla ice cream and goat cheesecake! I wish we had booked more days, two nights was not enough because the hotel is an experience in itself. Shout out to the interior designs of this place!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amenities, and rooms.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Lydia-Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique experience, love the heated pool and outdoor shower..
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Incredible staff, gorgeous grounds, amazing pool, villas, food, cocktails, etc. We loved our stay!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for couples or single travelers. Staff was amazing, especially Fernando!
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel. Thanks to Alejandro at the reception and all the staff for making my stay so amazing
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very intimate boutique hotel with many little touches that made our stay memorable. Great, cheerful staff
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Talicia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, i had an amazing time. For me the private villa with pool in the direct sun path was the best part of the trip.
Stayed 3 nights in Apr 2025