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The Richmond Hotel

2.0 star property
Torquay hotel in Torquay City Centre with a 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Richmond Hotel

Beach
Exterior
Miscellaneous
View from property
Bathroom

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room, Ensuite, Sea View

Deluxe Double Room, Ensuite, Sea View

Deluxe Double Room, Ensuite, Sea View

Highlights

Heating
Fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 161 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Comfort Double Room, Ensuite

Comfort Double Room, Ensuite

Comfort Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, Ensuite, Sea View

Room

Superior Triple Room, Ensuite, Sea View

Highlights

Heating
Fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 194 sq ft
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Digital channels
Iron/ironing board
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Digital channels
Iron/ironing board
  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Digital channels
Iron/ironing board
  • 161 sq ft
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Deluxe Suite, Accessible

Deluxe Suite, Accessible

Deluxe Suite, Accessible

Highlights

Separate sitting area
Heating
Separate bedroom
Electric kettle
Desk
  • 323 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Economy Double Room, Ensuite

Room

Economy Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Digital channels
Desk
  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, Ensuite, Sea View

View from property

Quadruple Room, Ensuite, Sea View

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 194 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Comfort Twin Room, Ensuite

Comfort Twin Room, Ensuite

Comfort Twin Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Property amenity
Tor Park Hotel, Sure Hotel Collection by Best Western
Pet-friendly
Parking included
Free WiFi
Housekeeping
5.8 out of 10, (28)
The price is CA $84
CA $84 total
includes taxes & fees
Nov 6 - Nov 7
Tor Park Hotel, Sure Hotel Collection by Best Western

About the area

Map
27 Croft Road, Torquay, England, TQ2 5UD

What's nearby

  • Princess Theatre - 10 min walk
  • Torre Abbey Sands - 11 min walk
  • Torre Abbey - 11 min walk
  • Inner Harbour - 13 min walk
  • Babbacombe Beach - 5 min drive

Getting around

  • Torquay Station - 14 min walk
  • Exeter (EXT-Exeter Intl.) - 42 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Loungers Visto Lounge - ‬8 min walk
  • ‪Bistrot Pierre - ‬8 min walk
  • ‪Subway - ‬6 min walk
  • ‪Appleby's - ‬2 min walk

About this property

The Richmond Hotel

Hotel located in Torquay City Centre
The Richmond Hotel provides everything you need. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • Self parking (surcharge), a 24-hour front desk, and multilingual staff
  • Smoke-free premises

Languages

Arabic, English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Limited onsite parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Frequently asked questions

Is The Richmond Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Richmond Hotel?

Self parking is available for a fee. Limited spots are available.

What time is check-in at The Richmond Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at The Richmond Hotel?

Check-out is at 10:00 AM.

Where is The Richmond Hotel located?

Located in Torquay City Centre, this hotel is within a 5-minute walk of Abbey Pitch and Putt and Greek Orthodox Church of Saint Andrew. Riviera International Conference Centre and Torquay Marina are also within 10 minutes. Torquay Station is 14 minutes by foot and Torre Station is 16 minutes.

The Richmond Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 58 out of 241 reviews" "
Rating 8 - Good. 86 out of 241 reviews" "
Rating 6 - Okay. 40 out of 241 reviews" "
Rating 4 - Poor. 26 out of 241 reviews" "
Rating 2 - Terrible. 31 out of 241 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

4/10 Poor

Stephen

Stayed 1 night in Aug 2024

6/10 Okay

Marek

Travelled with partner
Liked: Staff & service
hotel is old and i think it needs a complete refurb
Stayed 1 night in Aug 2024

6/10 Okay

Razvan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't recommend this place
Stayed 1 night in May 2024

2/10 Terrible

Niaz

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrible experience. The windows did not open and were unclean. The carpet was unclean too. The beds had one pillow per person with no headboards on the bed. We had no towels and were told they were waiting on the towels - we got these just before checkout. Overall an unpleasant experience.
Stayed 1 night in Aug 2024

4/10 Poor

Mayura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Beverley

Disliked: Property conditions & facilities, room comfort
Overnight stay
Room was what we paid for - cheap and cheerful. Nothing special. Windows were filthy but the view was great. Leaving the windows open meant it was very noisy. We were next to the stairs so also heard everyone coming and going. Mattress was old and springy.
Stayed 1 night in Jul 2024

2/10 Terrible

Harvey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Sandrah

Business traveller
Disliked: Staff & service
The service at this place is terrible. The staff are unavailable. It’s so frustrating. The neighborhood is beautiful. The place is walkable to and from the train station.
Stayed 3 nights in Jun 2024

2/10 Terrible

Kirsty

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This hotel was disgusting I wouldn’t have left a dog here let alone human however customer sevices were great when I called them and they transferred us to TorPark hotel which was spot on very clean and staff were amazing nothing was ever too much trouble! So definite no go for Richmond hotel but Tor park is recommended
Stayed 1 night in Jun 2024

8/10 Good

Sukhbeer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Carmen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is a lovely place, the staff was friendly and very helpful. On the days when we stayed the unique bad things we encountered were noise guesses in the room next door, so we couldn't really rest as we expected but apart from that attention at the hotel in great!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Rofik

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was the worst place I have ever been to I went to the property after looking at the condition of it I did not want to stay there with my family I felt unsafe I had to stay at a different hotel on the day I would like to request a refund for my hotel please Thank you
Stayed 1 night in May 2024

2/10 Terrible

DAVID

Stayed 1 night in Feb 2024

10/10 Excellent

Kirsty

Travelled with group
we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry
Stayed 2 nights in Dec 2023

6/10 Okay

Karen

Travelled with family
Disliked: Amenities
Very old and dated bed could do with being changed very old not comfortable at all
Stayed 1 night in Sep 2023

2/10 Terrible

Simon

Disliked: Amenities, property conditions & facilities
The worst hotel I have ever been in. Room really dirty, kettle dirty, squeaky bed, squeaky floorboards, moths and Flys galore. The whole vibe of place was awful and depressing. Place needs a big big upgrade on everything.
Stayed 1 night in Sep 2023

6/10 Okay

Ravinder Pal

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2023

2/10 Terrible

Kerry

Disliked: Cleanliness, property conditions & facilities, room comfort
I didn’t stay I handed the key back
Stayed 1 night in Jul 2023

4/10 Poor

anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
NEVER RETURN
Apart from the location i have very little positive feed back to give i stayed with my 2 children in what could only be discriped as a dirty discusting room poor carpets had no tv working for the intire stay even though it was bought to the attention of staff on several occasions my room was not cleaned for the intire stay of 5 days feel really let down as even though my kids enjoyed are holiday the hotel really was the bad point of it shame cause it has so much potential too be a really nice place hopefully someone can take over and turn it in to something special
Stayed 5 nights in Jul 2023

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty
Room was dirty when checked in with blood on the shower curtain. we told staff who assured us they would get room cleaned. we were there 2 days and still the same when we left. very tired with a lift that sounds like it will explode when doors closing. hard to find any staff Dont waste your money staying here!
Stayed 2 nights in Jun 2023

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aviod at all costs
We arrived to find the hotel housed homeless that we were not informed about,the room they allocated us was full of flies,the sheets didn't fit the bed and the smell was disgusting,we checked out 5 mins after checking in we were refused a refund and told to contact yourselves for a refund,luckily we found another hotel at short notice, and had a fabulous time,please can you refund the cost of this disgusting hotel
Stayed 2 nights in Jun 2023

8/10 Good

TOM

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Basic but worked for me.
Basic hotel with a really friendly reception worker who was great. Brilliant view from the balcony.
Stayed 1 night in Jun 2023

4/10 Poor

Chris

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I don't know if the hotel failed to acknowledge the request or if expedia failed to pass it on but we requested a wheelchair accessible room. What we got was a room on a mezzanine floor and accessing it required one of our party to take the lift to the floor above and then shuffle down the stair on her bum whilst I carred the chair down for her. The room was dusty, paint cracked and peeling off, the bathroom just looked gross it desperately needed renovation. Parking overnight cost £10 although that might be advertised somewhere on the site, I certainly didn't see it and I had filtered hotels to just ones with parking. One plus side, the receptionist who greeted us was very accommodating, tried his best to swap us to a more suitable room, was very apologetic and helped out in every way he could.