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Hotel Palacio Azteca

3.5 star property
Family-friendly Tijuana hotel in Downtown Tijuana with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio Azteca

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Point of interest
Point of interest
Point of interest
Lobby
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Spa
  • Breakfast included
  • Laundry

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite with Jacuzzi

In-room safe, desk, blackout drapes, iron/ironing board

Master Suite with Jacuzzi

Highlights

Private spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 646 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 646 sq ft
  • Sleeps 2
  • 2 King Beds and 2 Double Sofa Beds

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About the area

Map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400

What's nearby

  • CAS Visa USA - 11 min walk - 0.9 km
  • Plaza Rio Commercial Center - 14 min walk - 1.2 km
  • Centro Cultural Tijuana - 18 min walk - 1.5 km
  • San Ysidro Border Crossing - 4 min drive - 3.9 km
  • Estadio Caliente - 4 min drive - 4.1 km

Getting around

  • Beyer Blvd Trolley Station - 16 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 13 min drive

Restaurants

  • ‪Tacos las 3 Salsas - ‬2 min walk
  • ‪Barbas Cakes & Coffee - ‬4 min walk
  • ‪Public House Tj - ‬3 min walk
  • ‪Dolce Salato - ‬4 min walk
  • ‪Restaurant Mexicano - ‬1 min walk

About this property

Hotel Palacio Azteca

Family-friendly hotel near Plaza Rio Commercial Center
Located close to Paseo Chapultepec and Centro Cultural Tijuana, Hotel Palacio Azteca provides free full breakfast, a free roundtrip airport shuttle, and a terrace. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Ixchel Restaurant, the on-site buffet restaurant. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Babysitting (surcharge), free newspapers, and an elevator
  • A 24-hour front desk, a porter/bellhop, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 201 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Frequently asked questions

Does Hotel Palacio Azteca have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Hotel Palacio Azteca?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Hotel Palacio Azteca on Jan 5, 2025 start from CA $132.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio Azteca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Palacio Azteca?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Palacio Azteca?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Azteca?

Check-out is at noon.

Does Hotel Palacio Azteca provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hotel Palacio Azteca located?

This family-friendly Tijuana hotel is located near the airport, within 1 mi (2 km) of Plaza Rio Commercial Center, Centro Cultural Tijuana, and Paseo Chapultepec. Galerias Hipodromo and Estadio Caliente are also within 3 mi (5 km).

Hotel Palacio Azteca Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 487 out of 1008 reviews" "
Rating 8 - Good. 232 out of 1008 reviews" "
Rating 6 - Okay. 111 out of 1008 reviews" "
Rating 4 - Poor. 73 out of 1008 reviews" "
Rating 2 - Terrible. 105 out of 1008 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

HUSAM

Stayed 1 night in Nov 2024

10/10 Excellent

Dominic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how accommodating and friendly staff was!
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Stayed 1 night in Nov 2024

6/10 Okay

Alejandro, North Las Vegas

Travelled with group
Liked: Staff & service, amenities
Cuartos muy ruidosos se escuchan el los aires acondicionados cuando prenden y eso que estuve en el piso 7
Stayed 1 night in Nov 2024

8/10 Good

Liliana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable rooms. The rooms are spacious and provide all the necessary facilities.
Stayed 1 night in Nov 2024

6/10 Okay

juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They only offer valet parking. No self parking.
Stayed 1 night in Nov 2024

8/10 Good

Patricia, oceanside

Travelled with partner
Liked: Cleanliness, staff & service
I never received any VIP even that my reservation mention that I can get upgrades when I arrive.
Stayed 1 night in Nov 2024

8/10 Good

Ramón

Travelled with family
Liked: Amenities
The bedroom ,ac if need some up
Stayed 2 nights in Nov 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very. Nice staff. Great food. Good shape. Well maintained.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jacqueline Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Charlee

Disliked: Cleanliness
Stayed 5 nights in Oct 2024

10/10 Excellent

sarkis

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

cesar

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. They allowed my family to come visit and hang out at the pool site without charging. We had a great time!
Stayed 2 nights in Oct 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel super clean good service
Stayed 1 night in Oct 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, the restaurant food is top quality with tables next to the pool. Overall was an excellent experience
Stayed 3 nights in Oct 2024

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough inside parcking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luz e

Stayed 1 night in Sep 2024

10/10 Excellent

Jimmy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Omar the manager was just excellent- everyone at the hotel was. Beto the valet was super kind in taking care of my car.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice very clean safe and the stuff it was very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar!
Stayed 1 night in Sep 2024

10/10 Excellent

JORGE

Stayed 1 night in Aug 2024

8/10 Good

Norma, mcfarland

Stayed 1 night in Aug 2024

10/10 Excellent

Eugenio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blessed
It's was good ... they take care of you like a mom take care of her little kids ... they treat you good and make sure you have everything you need to have a good stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! Staff is always nice. I have an issue with my toilet. << I was fixed fast. The hotel was very clean. I started stay there a while back. I love the location. Many walkable locations. Safe.
Stayed 6 nights in Sep 2024

General hotel information

Reasons to Book
Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5