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Bungalows Ek Balam

3.0 star property
Family-friendly hotel with a water park and a lazy river

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Photo gallery for Bungalows Ek Balam

Exterior
Friends Cabin
Sports facility
Ecotours
Sports facility

Reviews

6.4 out of 10

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Cabin

Family Cabin

Family Cabin

Highlights

Individually furnished
Individually decorated
Rollaway/extra beds
Memory foam bed
Ceiling fan
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Doble Cabin

Doble Cabin

Doble Cabin

Highlights

Individually furnished
Individually decorated
Rollaway/extra beds
Memory foam bed
Ceiling fan
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Friends Cabin

Friends Cabin

Friends Cabin

Highlights

Individually furnished
Individually decorated
Rollaway/extra beds
Memory foam bed
Ceiling fan
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 5
  • 1 Twin Bed OR 4 Twin Beds
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About the area

Map
Camino Antiguo al Sitio Arqueologico, Ek Balam, Temozon, YUC, 97740

What's nearby

  • Ek' Balam - 1 min drive - 0.5 km
  • Cenote Xcanche - 9 min drive - 7.4 km
  • Cathedral of San Gervasio - 29 min drive - 26.5 km
  • Cenote Zaci - 29 min drive - 26.8 km
  • Cenote Suytun - 33 min drive - 32.7 km

Getting around

  • Mérida International Airport (MID) - 140 min drive

Restaurants

  • ‪Dolcemente Ek Balam - ‬4 min drive
  • ‪Restaurante Don Gato - ‬11 min drive
  • ‪Restaurante Xcatiik - ‬4 min drive
  • ‪Xtabay - ‬4 min drive
  • ‪Kin Restaurant - ‬18 min drive

About this property

Bungalows Ek Balam

Family-friendly hotel in the historical district
A terrace, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Bungalows Ek Balam. For some rest and relaxation, visit the sauna. The on-site Mexican cuisine family restaurant, Solo Bajo Reservacion, features al fresco dining. In addition to a garden and conference space, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool with a lazy river
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A water park (surcharge), 1 meeting room, and coffee/tea in the lobby
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Rollaway/extra beds, ceiling fans, and limited housekeeping

Similar properties

Front of property

Hacienda Kaan Ac

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
8.2 out of 10, Very good, 96 reviews
The price is CA $192
CA $232 total
includes taxes & fees
Apr 27 - Apr 28
Hacienda Kaan Ac

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge) up to 45 km
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Solo Bajo Reservacion

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Lazy river
  • Outdoor pool
  • Sauna
  • Shopping
  • Water park

Family friendly

  • Lazy river
  • Outdoor pool
  • Rollaway/extra bed
  • Water park (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • Built in 2001

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 500 per stay for guests under 18 years old

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children under 5 years old are not allowed in the hot tub without adult supervision

Property is also known as

Bungalows Ek Balam Cabin Temozon
Cabanas Ek Balam Condo
Cabanas Ek Balam Condo Temozon
Cabanas Ek Balam Temozon
Bungalows Ek Balam Temozon
Bungalows Ek Balam Hotel
Bungalows Ek Balam Temozon
Bungalows Ek Balam Hotel Temozon

Frequently asked questions

Does Bungalows Ek Balam have a pool?

Yes, this property has an outdoor pool.

Is Bungalows Ek Balam pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Bungalows Ek Balam?

Self parking is free at this property.

What time is check-in at Bungalows Ek Balam?

Check-in start time: 3 PM; Check-in end time: 2:30 PM.

What time is check-out at Bungalows Ek Balam?

Check-out is at noon.

Does Bungalows Ek Balam provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Bungalows Ek Balam located?

Located in the historical district, this family-friendly hotel is 0.3 mi (0.4 km) from Ek' Balam and 4.6 mi (7.4 km) from Cenote Xcanche. Pancho Vila Tequileria and Cenote Xcanahaltun are also within 20 mi (32 km).

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Bungalows Ek Balam Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 7 out of 34 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

9.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Gary

Disliked: Property conditions & facilities, communication
This property is suitable for school groups or those on a tight budget. When we arrived they did not have our reservation but there was room so no problem. The room itself is sparsely decorated but clean. The bed was so hard we thought we were sleeping on the box spring call Brideau, it was just just very old. No hot water. It got very cold at night and my wife and I huddled together under the single blanket and sheet and then if we weren’t miserable enough to the dogs started barking at 4am until 5am. Then to top it off we awoke to a knock on our door saying we had not paid enough ton check in and owed another $5USD. Never again.
Stayed 2 nights in Jan 2022

2/10 Terrible

Anabel

Stayed 1 night in Aug 2021

8/10 Good

Juliette

Liked: Cleanliness, property conditions & facilities, room comfort

Dre authentique mais aucun service de chambre

Cadre authentique mais service de chambre inexistant. Les lits n'ont pas été faits le 2ème matin et les sanitaires pas nettoyés. Le petit-déjeuner est complet mais en revanche le menu du dîner 4 tacos, 1 petite assiette de fruits découpés et du jus de Jamaïque est assez frugale.
Stayed 2 nights in Feb 2020

8/10 Good

Christel

Liked: Cleanliness, staff & service
Si vous voulez sortir des sentiers battus et être au plus proche de la nature, c'est ici qu'il faut venir... Personnel agréable et serviable, ils nous ont fait manger chez des locaux car nous n'avions pas dîner, une expérience au top !
Stayed 1 night in Jan 2020

10/10 Excellent

Lucía

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It vas great to share time with Ek Balam's community.
Stayed 3 nights in Dec 2019

6/10 Okay

Tiphaine

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities

Extraordinary ecological cabanas in Maya land.

This is a fantastic fairyland with "cabanas" in the form of the native huts found throughout the village and beyond here an Maya land. The grounds are meticulously maintained, with many flowering plant and butterflies everywhere. Each room has a bed(s) with mosquito netting in place. Things are rustic, but that adds to the charm. The only drawback was the bathroom. While the toilet worked well (no flushing toilet paper, por favor) the sink was minimal and the shower only a trickle with empty liquid soap dispensers. Aside from that, I would have rated it a "five".
Stayed 1 night in Aug 2019

8/10 Good

Leonardo Gonzalo

Liked: Property conditions & facilities, room comfort

Ser más pro-activos y mejorar los servicios.

Falta más interés en los trabajadores de las cabañas.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito muy limpio muy buen precio excelente condiciones
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
love the eco cabins; you are definitely one with nature!
Stayed 1 night in May 2019

4/10 Poor

marco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy desepcionado

Despues de estat swparado de mi familia vaeios meses. Decidi darles la sorpresa de pasar tiempo en la naturaleza y decidi resrrvar en los bungalows. Cual fue nuestra sorpresa que fue un martieio. Sin comesor, sin servicio de limpieza, baño en mal estado,. Fueron unas malas vacaciones
Stayed 2 nights in Mar 2019

10/10 Excellent

Karla Lissette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

José Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen lugar para aislarte del bullicio de la ciudad, con un cielo estrellado increíble y un trato profesional por parte de los trabajadores en las cabañas. La comida excelente, con un buen café y chocolate caliente, con precios muy bajos.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Jorge, Mexico

Disliked: Cleanliness

Lugar único, Pero no tenían mi reserva lista

Llegue al hotel y nadie tenía mi reserva lista, me comentaron que un señor les avisa cada vez que hay una reserva (los señores no manejan internet ni tienen computadora) y no tenían mi reserva o datos de mi llegada. Me acompañaron a la cabaña y se metieron a 2 cabañas ocupadas. Finalmente me dieron una cabaña libre (la de menor precio) siendo que yo pague la de mayor precio (para dos personas). Mi experiencia personal fue buena puesto que iba a descansar pero no recomendaría el lugar para que se llevaran sorpresas. Las sabanas estaban manchadas y los mosquiteros de las camas también.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Carles, Barcelona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Hotel realmente malo. el sitio esta en un lugar remoto. Aunque el paraje es bonito el servicio es muy malo.
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Werner, San Jose Costa Rica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Podría ser un lugar lindo de eco Tourismus. no es!

Muy mal mantenimiento. Piscina con algunos centímetros aqua verde sucia, no en funcionamiento. Basura en el ambiente. Mala atención del personal, dormiendo siempre. Habitaciones mal estado ...
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Entorno y cercanida a Ek-Balam nada mas

Aunque Hoteles confirmo la reserva, y se realizo el pago, a la llegada no tenian constancia ni de la reserva ni del pago, tuvimos suerte de que no tenian ocupada ninguna habitacion y de que llevaba impreso la reserva y el pago, por lo que no hubo ningun problema, pero pudo haber sido un problema grave si no hubieran tenido disponibles habitaciones
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Cabanas near ruins and cenotes

Overall, it was alright. Let me first clarify, I like roughing it a little bit. I was slightly disappointed that before arrival, no attempt to sweep bugs off the floor or remove them from the bed or mosquito net had been made. We stayed despite this. That being said, two backpackers checked in next door and immediately demanded a refund and left because their room was "bad" (in their words) - no idea what it looked like relative to ours. Anyways, it is the only place I've ever been where I slept on top of the bed. The villagers were nice. We had the problem that we spoke very broken Spanish. I do not recommend staying here if you do not speak Spanish well. No food was available at our hotel. We went to the hotel with the Italian restaurant for dinner - no one else was there. Also, slightly misleading posts about distance to the ruins. We rented bikes from the hotel. Very old, uncomfortable bikes for 100 pesos for two. It was a 10-15 minute bike ride to the site. Not a 5 minute walk as others have suggested. It was an experience. I'm glad we did it. Though I'm not sure I will personally do it again.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jessica, Grand Lake, Colorado, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Heaven

The best time of our 11 day Yucatan vacation. The pictures do not do this place justice. It is beautiful jungle setting with parrots and stars. Friendly mayan staff who obviously care about their environment and stewards of their land. The day at the cenote was surreal. I'll be back to Ek Balam village. Wish I could stay forever.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Cristobal, Guadalajara

Disliked: Staff & service, property conditions & facilities

En la jungla

El lugar poco descuidado, la alberca sin agua y éramos los únicos huéspedes, si la alberca tuviera agua y las regaderas con agua caliente al momento el lugar estaría fantastico
This review was submitted before 2018 and has not been verified.

6/10 Okay

nicolas, Claye Souilly

Liked: Cleanliness
Disliked: Staff & service

Bien mais quelques gros points dérangeants.

Le site est beau et avec concept écologique. La piscine était vide quand nous y étions. Attention on a pas pu manger le soir sur place, et il n y a pas de supermarché ou restaurant dans la ville. Malgré cela le personnel ne nous a pas aidé à trouvé quelque chose à manger. Le personnel ne parle pas anglais.... Le petit déjeuner est en plus et nous l avis trouvé très cher pour des pancakes (80 pesos par personne). Immersion totale par contre au niveau du quartier.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Mike, Cambridge, MA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not as Advertised but Worth the Stay

While I would recommend Cabanas Ek Balam, it isn't what it seems from the ads. Our biggest problem was checking in. No English speaking staff and no record of our reservation (despite several e-mails to a staff member located somewhere else). They did get us checked into a cabana. Grounds are very nice. It is obvious they are trying to upgrade the facilities. But . . . there are almost none of the things in the listing: memory foam mattresses, rainfall shower heads, etc. No hot water in our unit. We enjoyed our stay and found it to be a very convenient base.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

SEBASTIEN, Nantes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deplorable

L'hôtel fait du surbooking! Du coup même après avoir réservé et payé notre chambre en ligne un mois avant, en arrivant ils nous annoncent que l'hôtel est complet: sans même s'en excuser. Le type nous a amené à un autre hôtel: hotel "italien" complètement à l'abandon. Nous étions les seuls clients, et pour cause, on ne sait même pas si l'hôtel dispose encore d'une licence. Heureusement rien à payer pour cet hotel mais quand même...sans dédommagement ni explication avec un interlocuteur qui ricane en vous annonçant la chose. Pour manger au village il n'y a absolument rien! Attention...
This review was submitted before 2018 and has not been verified.

10/10 Excellent

piyush

Liked: Staff & service, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness