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"Stayed here with family in early January, and it was nice. The staff is excellent, from the doormen to the valet to the front desk to even housekeeping and maintenance! They were all very helpful. The rooms are typically NY-small, but they are adequate. The only issue we had was we couldn't really adjust the heat to a higher setting; the room stayed about 68-69 degrees, and we wanted it a little bit warmer. But, we managed with blankets and comforters. The lobby is busy, and the elevators, also. The rooftop bar is really nice, and I recommend this property for a city stay away from tourist-areas. "

"Very nice, staff is excellent "

"This was a great hotel in NYC! The rooms are more spacious than other hotels I've stayed in, and includes a voucher for breakfast which was nice. "

"This hotel is rated three stars but feels more like a four-star establishment. It has been completely renovated and is exceptionally clean. Its location in the theater district is ideal, as it is easily walkable and close to public transportation. Although it offers minimal amenities, the overall experience is excellent."

"Love it easy to get to everywhere and everything very clean.. "

"We had a great time! The hotel was in a perfect location for our family and it was incredibly clean and beautiful."

"Wonderful and attentive team of people that listen and care about the guest experience. Comfy space, delicious breakfast. Musa at the front desk and Mohamad in the coffee shop are awesome! Managers made my husbands birthday magical! "

"Beautiful hotel with incredibly helpful employees! Our heater was struggling to warm up the room and they were very quick and kind when it came to getting us a new room! Thanks for all of the help. :)"

"I had a great experience, customer service was top notch."