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Zermatt Hotel

3.0 star property
Hotel in Tanah Rata with a 24-hour front desk and a coffee shop

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December 2024

Photo gallery for Zermatt Hotel

Deluxe Family Room
Front of property
Shower, free toiletries, hair dryer, towels
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

Highlights

LED TV
Down duvet
Private bathroom
Bidet
Free bottled water
Satellite channels
Daily housekeeping
Iron/ironing board
  • 118 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Desk, iron/ironing board, free WiFi, bed sheets

Room

Highlights

LED TV
Down duvet
Private bathroom
Bidet
Free bottled water
Satellite channels
Daily housekeeping
Iron/ironing board
  • 118 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

Highlights

LED TV
Pillow menu
2 bedrooms
Down duvet
Private bathroom
Bidet
Free bottled water
Satellite channels
  • 237 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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Lobby
Hotel Rose Crest Hill, Cameron Highland
Free WiFi
Air conditioning
Parking available
Laundry
7.8 out of 10, Good, (39)
The price is CA $22
CA $28 total
includes taxes & fees
Nov 14 - Nov 15
Hotel Rose Crest Hill, Cameron Highland

About the area

Map
38, Jalan Besar, Cameron Highlands, Tanah Rata, Pahang, 39000

What's nearby

  • Cameron Highlands Trail No. 9 - 15 min walk
  • Agro Technology Park in MARD - 15 min walk
  • Cameron Highland Golf Club - 3 min drive
  • Cameron Highland Night Market - 3 min drive
  • Cameron Bharat Tea Plantation - 4 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 122 min drive

Restaurants

  • ‪Restoran Ferm Nyonya - ‬3 min walk
  • ‪Medan Selera Tanah Rata, Cameron Highland - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪KouGen Deli & Store - ‬1 min walk
  • ‪Yong Teng Cafe - ‬2 min walk

About this property

Zermatt Hotel

Hotel in the city center
Zermatt Hotel provides amenities like a coffee shop/cafe and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), ATM/banking services, and a front-desk safe
  • Tour/ticket assistance and a 24-hour front desk
Room features
All guestrooms at Zermatt Hotel have comforts such as free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 6 per day)

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MYR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Zermatt Hotel Tanah Rata
Zermatt Tanah Rata
Zermatt Hotel Hotel
Zermatt Hotel Tanah Rata
Zermatt Hotel Hotel Tanah Rata

Frequently asked questions

Is Zermatt Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zermatt Hotel?

Self parking is available for MYR 6 per day.

What time is check-in at Zermatt Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM.

What time is check-out at Zermatt Hotel?

Check-out is at noon.

Where is Zermatt Hotel located?

Located in the heart of Tanah Rata, this hotel is within a 15-minute walk of Church of Our Lady of Mount Carmel, Cameron Highlands Trail No. 9, and Agro Technology Park in MARD. Spa Village and Parit Falls are also within 1 mi (2 km).

Zermatt Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 52 reviews" "
Rating 8 - Good. 23 out of 52 reviews" "
Rating 6 - Okay. 14 out of 52 reviews" "
Rating 4 - Poor. 4 out of 52 reviews" "
Rating 2 - Terrible. 5 out of 52 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

MOHAMAD HAFIZ

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Please improve customer representatives
Best stay ever but the customer representatives is not so friendly..
Stayed 1 night in Sep 2020

2/10 Terrible

Rmangruwa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property did not provide AIRCOND and the air was so stuffy while the window is very small. This hotel is also very noisy with people in the parking area amd street. I am totally upset with this hotel. The best part was, this hotel allocate free parking while it’s totally deceive me. They ask to pay the parking. I am not recommended this hotel.
Stayed 1 night in Jul 2019

10/10 Excellent

puan, Selangor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite expensive . Everything is Good 👍 just the mattress surface is a bit hard for a good sleep
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town
Stayed 1 night in Nov 2018

8/10 Good

Singsing, Kuala Lumpur,MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable rate
Hotel was clean and staff is very friendly. I enjoy the great mountain view when i open my window and is near to the famous singh chapatti restaurant Sometimes you might get annoyed by the moving vehicle during the midnight because thus hotel is facing the main road.
Stayed 1 night in Oct 2018

2/10 Terrible

Ain, Wangsa maju

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

S.K., Penang Malaysia

Liked: Staff & service, property conditions & facilities, room comfort
Fairly good
Good location,friendly staff,so so clean room,without AC but cool enough,reasonable price. Free parking means all the parking lots in the town center area are free.You can park anywhere within the parking lot line on the road.
Stayed 1 night in Aug 2018

2/10 Terrible

James, New york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel. Overall not good and for the price is not recommended. You can get cheaper price with the same facilities nearby. Plenty of them
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for Cameron Ultra
Hotel is along the main street of Tanah Rata. Natural air-conditioning (just open the windows). Could be slightly noisy as if you have to sleep without noise. Has a big toilet. Ironing board and hairdryer (get from counter) is shared. Good basic facilities. Convenience store and cafe just next door.
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
cant sleep
Can't sleep. Reasons 1.The room has a sagging mattress, 2.Can hear noise from stairs and other rooms
Stayed 2 nights in Jun 2018

8/10 Good

Sam, Subang Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Budget hotel in town
Nice and clean hotel. Good for travellers who wants to have a night rest.
Stayed 1 night in Jan 2018

8/10 Good

peanut, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable. great location
comfortable room but a little bit noisy outside my room (103) in the morning.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
TV
tv channel was not so satisfied beside the quality of some channel are quality
Stayed 1 night in Dec 2017

6/10 Okay

daus, cameron highlands

very good
very good experience in the hotel.. very nice hotel but in tanah rata.. I suggest to myfrend..
Stayed 1 night in Dec 2017

6/10 Okay

Kishor

Disliked: Cleanliness, property conditions & facilities, room comfort
avoid if possible
This is a sad little hotel. Rooms here are tiny. Hardly enough room to walk around the bed. No place to dump you bag. Bathroom is an open wet room. No AC. TV has about 6 channels, only 2 of which are viewable, the rest are a snow storm. Kettle in the room, but no cups. No hot water in the sink. Shower was cold water then it stopped completely. We complained, were moved to another room. Shower was warm, but almost down to a trickle. Staff are OK, helpful & courteous they are hemmed in by the ineffectual management. Rooms & hotel is clean enough, but the facilities are limited. Good Wi-Fi. This probably was a back packers dos house, but now masquerades as a pretentious 3 star hotel, with none of the attributes. So therefore it is not good value for money. Excellent coffee house downstairs. Good place for breakfast. Try the home made scones. Tanah Rata, Cameron Highlands is superb. Loads of trails & country walks to explore, this area is beautiful, isolated & gorgeous. Avoid all the farms & the touristy hypes if you can. They do nothing for the natural beauty of the mountainous terrain. Mossy Mountain/Trail is a must.
Stayed 1 night in Nov 2017

2/10 Terrible

Rahim, jitra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad.. too expansive
No window.. no parking.. Staff to arrogance.. i dont like this hotel
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Close to food stalls
Staff was friendlier than the last time we went (last year). We managed to stay on the 2nd level which is quieter but the room is not sound proof. The ceiling of the room is peeling and bit moulds despite being a relatively new hotel.
Stayed 2 nights in Jul 2017

8/10 Good

Finn, Malaysia

Liked: Cleanliness, staff & service, room comfort
Value for your money
The room is not really expensive. Its value for your money. The room is cozy. Location near to the new pasar malam. Also near to the famous steambout Taman Abang. You can get easily breakfast in the morning, there is coffee shop, mamak and starbucks down there.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place for a couple of nights
It's an ideal budget place, which is a 5 min walk from the bus station and wide choice of restaurants on the door step, lots places to book your tours from too

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place and it also near to the restaurant. Valiable price and easy to find.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking and easy to locate the hotel. Fine choice for a short stay. Suitable for couples to spend their night.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find , also got nearest to restaurant. They got free parking. Great deals.

6/10 Okay

Hayati, Bangi, Selangor

Liked: Cleanliness
Disliked: Staff & service
The staff very unpolite
The staff on the second day are rude. Knock my door and yell from the outside ask me to get check-out from the room by 1.00 pm without waiting for me to open the door. They did not mention earlier during check-in that me suppose to check-out by 1.00 pm. At least inform earlier or remind me politely during the check out time.