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Candlewood Suites - Syracuse Airport, an IHG Hotel

2.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites - Syracuse Airport, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Fitness facility
Property amenity
Interior

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Gym
    Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Quality Inn & Suites East Syracuse - Carrier Circle
Breakfast included
Pet-friendly
Parking included
Free WiFi
6.2 out of 10, (387)
The price is CA $92
CA $107 total
includes taxes & fees
Nov 28 - Nov 29
Quality Inn & Suites East Syracuse - Carrier Circle
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About the area

Map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212

What's nearby

  • Destiny USA - 6 min drive - 6.7 km
  • NBT Bank Stadium - 6 min drive - 6.4 km
  • Landmark Theatre - 7 min drive - 9.0 km
  • Carrier Dome - 9 min drive - 10.9 km
  • New York State Fairgrounds - 14 min drive - 13.3 km

Getting around

  • Syracuse Regional Transportation Center - 6 min drive
  • Hancock Intl. Airport (SYR) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬11 min walk
  • ‪Plank Road Ice Cream - ‬19 min walk
  • ‪Zebb's Deluxe Grill & Bar - ‬18 min walk

About this property

Candlewood Suites - Syracuse Airport, an IHG Hotel

Hotel near Syracuse University
You can look forward to a library, laundry facilities, and a 24-hour gym at Candlewood Suites - Syracuse Airport, an IHG Hotel. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • Free newspapers, a front-desk safe, and a TV in the lobby
  • Guest reviews give good marks for the proximity to the airport
Room features
All 115 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with cable channels and DVD players
  • Private yards, wardrobes/closets, and eco-friendly cleaning products

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 5 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse
Candlewood Suites Syracuse Airport
Candlewood Suites Syracuse Airport an IHG Hotel
"Candlewood Suites Syracuse Airport an IHG Hotel"
Candlewood Suites - Syracuse Airport, an IHG Hotel Hotel

Frequently asked questions

Is Candlewood Suites - Syracuse Airport, an IHG Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 5 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites - Syracuse Airport, an IHG Hotel?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport, an IHG Hotel on Nov 24, 2024 start from CA $103.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites - Syracuse Airport, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites - Syracuse Airport, an IHG Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Candlewood Suites - Syracuse Airport, an IHG Hotel?

Check-out is at noon.

Where is Candlewood Suites - Syracuse Airport, an IHG Hotel located?

Situated near the airport, this hotel is within 3 mi (5 km) of North Medical Family Practice, Hopkins Road County Park, and The Fun Junction. Onondaga Lake Park and WonderWorks are also within 6 mi (10 km).

Candlewood Suites - Syracuse Airport, an IHG Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 283 out of 1007 reviews" "
Rating 8 - Good. 249 out of 1007 reviews" "
Rating 6 - Okay. 130 out of 1007 reviews" "
Rating 4 - Poor. 138 out of 1007 reviews" "
Rating 2 - Terrible. 207 out of 1007 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Julia

Disliked: Cleanliness, property conditions & facilities
The room needed repair
Stayed 2 nights in Sep 2024

10/10 Excellent

Grant

Business traveller
Liked: Cleanliness, staff & service
Staff was very friendly and helpful! Really liked my room as well, plenty of amenities.
Stayed 3 nights in Nov 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service
Stayed for a couple of nights. A bit outdated, but it did the job. Convenient to have a full kitchen too. Price for the value was worth it.
Stayed 2 nights in Nov 2024

4/10 Poor

Jamar

Disliked: Cleanliness, amenities, property conditions & facilities
I was shocked to call and explain the entire table collapsed in my room and the response was “I don’t know anything about that”. Since there was NOTHING offered to me, I used the chairs and the bed to my personal belongings off the floor. You can tell they haven’t put any work into the upkeep. The hallways look extremely ran down. Candlewood use to be so much better than what i experienced.
Stayed 1 night in Nov 2024

6/10 Okay

Kiomara

Travelled with partner
Liked: Staff & service, property conditions & facilities
For the price it wasn’t terrible but kitchen and bathroom were a little dirty that was visible to the eye.
Stayed 1 night in Sep 2024

8/10 Good

Jarritt

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport, easy to check in and check out.
Stayed 1 night in Oct 2024

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Did the job. Nothing fancy, but served our needs for a pre-flight hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Shaun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Shemar

Travelled with partner
Liked: Cleanliness, staff & service
It was worth the cost. My only problem was that room service never came to clean our room once.
Stayed 9 nights in Oct 2024

2/10 Terrible

Krisan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, sticky floors, which we wiped down. No blanket on bed, just a sheet, hair dryer did not work, vent on floor/out of wall, not all lights worked. The entire hotel badly needed paint and a good cleaning. It smelled like urine. We feel we are entitled to a refund. We mentioned this to a receptionist who told us she would contact the manager and get back to us. Never happened. $200 a night for 2 rooms is unacceptable. We seek a refund.
Stayed 1 night in Oct 2024

8/10 Good

Michael, Plymouth

Liked: Cleanliness
Disliked: Amenities
Easy to access (behind the Holiday Inn Express). Lots of parking. I arrived late and left to catch and early morning flight. There is no shuttle to the airport, so note that Uber costs $15-$20 for the 5-minute ride, and my ride scheduled for 5:10 am didn't show. Toilet was not re-filling, but it was too late to do anything about it. Other than that the room served its purpose and I slept pretty well.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Faucets in room dripped all night. Thin blanket, no extra blankets in closet. No bar soap provided. Walls and bathroom cabinets scuffed up. Could not get a ride to airport. Tried 3 different cab companies with no success. Could be a nice hotel, but needs a lot of tlc. Room was quiet. Staff friendly.
Stayed 1 night in Oct 2024

4/10 Poor

Nicholas

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
beds were clean, new carpet, walls were dirty and the bathroom was outdated despite some renovations having been done.
Stayed 1 night in Oct 2024

8/10 Good

James

Stayed 1 night in Sep 2024

6/10 Okay

Derek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs to paint and freaking.
Stayed 2 nights in Oct 2024

4/10 Poor

Niave

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very run down, dirty. Definitely not the usual Candlewood Suites standard.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for about 10 hours. Staff was very helpful especially at check in. Property was fine, could use upgrades but all I needed was a bed for a few hours and it did the job.
Stayed 1 night in Sep 2024

4/10 Poor

Micheal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled awful, it felt old and was not clean, the floor was sticky. We asked for a refund, and the hotel staff was very nice and gave us our money back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandy

Stayed 2 nights in Aug 2024

8/10 Good

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Was fine
Stayed 1 night in Sep 2024

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities
Worn down room
Stayed 1 night in Sep 2024

4/10 Poor

Josh

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just dirty
Stayed 1 night in Sep 2024

4/10 Poor

David

Travelled with family and small children
There is no airport shuttle or crib beds, even though it states online there is.
Stayed 1 night in Sep 2024

10/10 Excellent

Sofia

Stayed 1 night in Aug 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
2.5