Stephenville City Park Tours and Activities

Everything was great

Juice machine was broken the first morning but Romeo was outstanding and listened to an idea that another Holiday Inn had done, buy juice in individual bottles. Next day Romeo who was subbing for another staff member, plugs the juice machine in and it works, but also bought juice just in case. Good job Romeo, thanks for hearing us and trying to make our stay better. Rosa was very kind and made sure I had a warm biscuit to go with my breakfast. Thank you for the hospitality Rosa! The fire alarm did go off at 5am my first night which was terrible as I had only had 4 hours of sleep the night prior and was looking forward to a good night’s rest. It did appear that they were remedying the malfunction later that morning as I saw a fire truck in the parking lot. Very nice large rooms and staff kept it clean everyday for me. I did notice my door was not completely closed one day (I didn’t understand why I was having problems with my key card.) I used my sister’s room to access my room, because we had adjoining rooms, and noticed the door hadn’t completely been closed after the room had been cleaned.

Nice hotel. Friendly staff, clean, and good location