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Pier House

3.5 star property
Enjoy ocean views on the revitalized terrace while sipping drinks from the bar.

Choose dates to view prices

Photo gallery for Pier House

Spa
Deluxe Double Room, 1 King Bed, Harbour View
Exterior
Terrace/patio
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View

Superior Double Room, Sea View

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hair dryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 172 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Cabin

Standard Cabin

Standard Cabin

Highlights

Heating
Smart TV
Renovated in 2024
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 49 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Harbor View

Deluxe Double Room, 1 King Bed, Harbour View

Deluxe Double Room, 1 King Bed, Harbor View

Highlights

Heating
Smart TV
Renovated in 2024
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 172 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, 1 King Bed, Partial Sea View

Premium Double Room, 1 King Bed, Partial Sea View

Premium Double Room, 1 King Bed, Partial Sea View

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hair dryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 172 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Heating
Smart TV
Renovated in 2024
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 151 sq ft
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ

What's nearby

  • Charlestown Harbour - 1 min walk
  • Duporth Beach - 11 min walk
  • Porthpean Beach - 9 min drive
  • Lost Gardens of Heligan - 10 min drive
  • Eden Project - 12 min drive

Getting around

  • St Austell Station - 8 min drive
  • Newquay (NQY-Newquay Cornwall) - 28 min drive

Restaurants

  • ‪St Austell Brewery - ‬5 min drive
  • ‪Hicks Bar St Austell Brewery - ‬5 min drive
  • ‪Poltair Park Cafe - ‬5 min drive
  • ‪Francines Fish - ‬3 min drive
  • ‪The Brit - ‬3 min drive

About this property

Pier House

Bed & breakfast rejuvenated in 2024 and located near Eden Project
You can look forward to a terrace, a bar, and a restaurant at Pier House. Guests can connect to free in-room WiFi.
Other perks include:
  • Outdoor furniture and smoke-free premises
Room features
All guestrooms at Pier House include amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch Smart TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • No elevator
  • Tile flooring in public areas

More

  • 3 floors
  • Renovated entire property - June 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.00 per day (150 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

Is Pier House pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pier House?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Pier House on Mar 5, 2025 start from CA $214.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Pier House?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Pier House?

Check-out is at 10:30 AM.

Where is Pier House located?

Situated in St Austell, this beach bed & breakfast is steps from Charlestown Harbour, Charlestown Shipwreck and Heritage Centre, and Charlestown Beach. Duporth Beach and Pinetum Park and Pine Lodge Gardens are also within 1 mi (2 km).

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Pier House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 256 out of 318 reviews
Rating 8 - Good. 47 out of 318 reviews
Rating 6 - Okay. 10 out of 318 reviews
Rating 4 - Poor. 4 out of 318 reviews
Rating 2 - Terrible. 1 out of 318 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Excellent place to stay, scenery is beautiful.
Stayed 1 night in Jan 2025

10/10 Excellent

Jackie

We had a superb stay highly recommend
Stayed 3 nights in Dec 2024

10/10 Excellent

Lee

Fantastic hotel, clean, friendly staff, good food, will be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

We liked everything about this lovely place , will definitely come again
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Lovely accommodation-lovely staff and a great breakfast !
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Honestly one of the best places I have stay while away for work. i booked the wrong dates but the staff were more than happy to accommodate us, the rooms are spotless and beautifully decorated! i would definitely stay again (even in my own time) its a wonderful location steeped in history. I honestly couldnt think of anything i could change to make this stay better.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Lovely hotel with excellent food
What a lovely hotel in a stunning location. Rooms are very nice and well appointed. Food was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Chloe

Went for a weekend away rooms are well soundproofed from the inn downstairs. Room was beautiful view was stunning. Staff really friendly and approachable and were really excited for us when my fiancé proposed to me during our stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Luke

Fantastic Hotel matched with an incredible location
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

A fantastic hotel in Charlestown, great food and friendly staff, shown to your room on arrival is a nice touch. Plenty of coastal walks, dining options and a few bars to enjoyaround the harbour. 45 walk to St Austell brewery, worth booking a tour.
Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

A beautiful hotel in a stunning location.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

My first stay since the rebuild of the hotel. Rooms now have the wow factor as does the bar area. Parking is local and free. The property is right on the harbour side some rooms having views out to sea.
Stayed 1 night in Nov 2024

10/10 Excellent

Liza

Our room was lovely, clean and comfortable with everything we needed and more.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Wonderful views and costal walks. Friendly staff couldn’t fault the hotel in anyway, room no 3 is amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

We liked everything. The staff were very friendly and helpful, the check in was good, the food good, the room good and the bedding and towels superb! I'm sure we'll be back. Thank you, Mary Stephenson
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Excellant place to stop
This has just been refurbished, to an excellant standard. The food is excellant too, this is how hotels should be. The rooms have all been refurbished to a very high standard, & very stylish. Worth noting that I got upgraded to a suite, pity I wasn’t staying longer
Stayed 1 night in Oct 2024

10/10 Excellent

Louis

The hotel staff were all so friendly and the room cleanliness and style was amazing! The DAB radio in the room was a great touch, we listened to it in the mornings when waking up and when getting ready to go down for dinner! The food was delicious, including the breakfast!
Stayed 3 nights in Aug 2024

10/10 Excellent

Charlotte

Lovely hotel, very clean. Friendly staff. Amazing food. Would definitely recommend.
Stayed 1 night in Jul 2024

8/10 Good

Nicola

Can't beat this location
Fantastic location, parking just up the street (my low van doesn't like the very cobbled car park). Food great, staff great. Lots of cool extras like dryrobe and beach bag in room.
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Excellent stay at The Pier House! Staff was extremely helpful with suggestions on things to do in the area. Beautiful setting on the Harbor. We had 3 meals there- lunch, dinner and breakfast that were just ok. A little disappointed in that part. But otherwise a very nice stay and excellent service by staff!
Stayed 1 night in Sep 2024

10/10 Excellent

ROSEMARY

Relaxing stay
Couple of days break to unwind and recharge our batteries. Room was clean and nothing was too much trouble.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

First morning at breakfast it was a little disappointing, we went down at 9am and the buffet was basically gone! We went down earlier the next couple of days and it was so much better. Room was perfect, and the area was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristina

What an absolute gem! It’s a shame we only stayed for one night. The room was beautifully decorated, clean and had everything you could possibly need and more, shower was superb. All staff were very friendly and helpful. Plenty of choice for breakfast, which was delicious. If we ever come back to Charlestown I wouldn’t even consider staying anywhere else but Pier House. Thank you for making us feel like home.
Stayed 1 night in Oct 2024

8/10 Good

laura

Charleston Trip at The Pier House
great stay at The Pier House..... confortable bed lovely little touches like 2 free korevs in the fridge, changing robes to borrow and treats for my dog. room was quite warm as window didnt open much but a fan was quickly provided which helped.
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Fab stay, lovely staff, great food and wonderful sea views from the room.
Stayed 2 nights in Dec 2022