University Plaza Hotel and Convention Center Springfield

3.5 star property
Springfield hotel in Walnut Street with a 24-hour fitness center and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby
Daily buffet breakfast (USD 15.00 per person)
Aerial view
Lobby sitting area
VIP Access

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast available

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 8 of 8 rooms

Executive Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Pure Wellness, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Poolside (Expedia)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Pure Wellness, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 355.2 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa Sleeper

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806

What's nearby

  • Missouri State University - 5 min walk
  • Springfield Expo Center - 6 min walk
  • Hammons Field - 7 min walk
  • Bass Pro Shops Outdoor World - 5 min drive
  • Wonders of Wildlife Museum & Aquarium - 6 min drive

Getting around

  • Springfield-Branson National Airport (SGF) - 13 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Mix Ultralounge - ‬9 min walk
  • ‪The Flea Springfield MO - ‬11 min walk
  • ‪Andy's Frozen Custard - ‬11 min walk

About this property

University Plaza Hotel and Convention Center Springfield

Hotel near Bass Pro Shops Outdoor World
At University Plaza Hotel and Convention Center Springfield, you can look forward to a terrace, shopping on site, and a coffee shop/cafe. The on-site American cuisine restaurant, Terrace Grille, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • A banquet hall, ATM/banking services, and smoke-free premises
  • Wedding services, luggage storage, and a gift shop
  • Guest reviews say great things about the central location and helpful staff
Room features
All 267 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch LCD TVs with premium channels
  • LED light bulbs, coffee/tea makers, and heating

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

Frequently asked questions

Does University Plaza Hotel and Convention Center Springfield have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at University Plaza Hotel and Convention Center Springfield?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at University Plaza Hotel and Convention Center Springfield on Jan 12, 2025 start from CA $136.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is University Plaza Hotel and Convention Center Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees.

How much is parking at University Plaza Hotel and Convention Center Springfield?

Self parking is available for USD 10 per day.

What time is check-in at University Plaza Hotel and Convention Center Springfield?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at University Plaza Hotel and Convention Center Springfield?

Check-out is at 11:00 AM. Late check-out is available for USD 25.00 (subject to availability).

Where is University Plaza Hotel and Convention Center Springfield located?

Located in Walnut Street, this hotel is within a 5-minute walk of Hammons Tower and Missouri State University. Springfield Cardinals and Springfield Expo Center are also within 10 minutes.

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 370 out of 1007 reviews" "
Rating 8 - Good. 260 out of 1007 reviews" "
Rating 6 - Okay. 196 out of 1007 reviews" "
Rating 4 - Poor. 99 out of 1007 reviews" "
Rating 2 - Terrible. 82 out of 1007 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Travelled with family
Liked: Amenities
Disliked: Staff & service
So this was my first time staying here but had frequented the hotel many times for conventions and gatherings. I liked the lobby and atrium but the service was terrible. Was checked in by a tween boy who didnt want to be there with no interest in my stay or well being he pretty much tossed my keys and bolted. We stayed two nights and needed towels and was told there was none and they might bring us some later but that didnt happen. I asked the cleaning lady who had a full stack of towels stuffed in between her and the cart and she nor her helper spoke any english. I always make an effort to explain this when I check out but was givin the same hospitality as when I checked in. I asked if there was anything they could do to help smooth over the stay and she looked around and found drink vouchers that was for Expedia bookings....WHICH I WAS and when your leaving.... lol so that just added salt to the wound. Anyways its a nice place just don't expect extra towels or friendliness.
Stayed 2 nights in Dec 2024

8/10 Good

Michael S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was nice and the room was clean. It was good for a place to sleep with not a lot of extra amenities.
Stayed 1 night in Sep 2024

6/10 Okay

Justice

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No hot water in shower or sink. I had this problem 3 other times I stayed. For some reason I just keep coming back and blaming it on the room. I’ve stayed here many times for work and it seems to get worse every time. Place has great potential but really needs an update. Everything is old and outdated. You’ll never have hot water to shower. I’ve stayed 30 times but this last time will be my last. Worse and worse and worse each time I go. Time before this I had a random guy come into my room with a key, notified desk and it wasn’t a worker just a random guy they gave a key too. And once again then no hot water. Place was great 20 years ago. But not anymore. Stay at a motel 6 if you want an upgrade and that’s saying alot.
Stayed 1 night in Dec 2024

6/10 Okay

Evan

Stayed 1 night in Nov 2024

4/10 Poor

Nazar

Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
Dirty rooms, cockroaches, dirty linen on beds
Stayed 3 nights in Dec 2024

10/10 Excellent

Melinda

Stayed 1 night in Nov 2024

10/10 Excellent

gregory, astoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and nice staff
Stayed 7 nights in Dec 2024

4/10 Poor

Judy

Disliked: Property conditions & facilities
This hotel needs to take a break and upgrade every room. Old, old , old! ceiling in my bath was falling out. The tub in my daughter's room was stained and looked dirty. The carpet was wrinkled up in my room. Two lamps were missing in my room. This hotel is about 25 years old. Fix it.
Stayed 1 night in Dec 2024

6/10 Okay

JESSICA

Travelled with family
Liked: Cleanliness, amenities
Large lobby area with a bar and lots of tables and chairs to lounge in and socialize. Rooms could use a good updating. Coffee was in bathroom which was a very strange place. No fridge or microwave in room. Floor to ceiling window was nice. Would be nice to have a way of cracking open for fresh air. Front desk check in guy and gal were very friendly. Coffee shop gal in the morning acted annoyed and not super friendly. Location was a few blocks from lots of restaurants and bars which in summer when warmer and longer daylight would be a nice stroll but we drove and parked in parking garage
Stayed 1 night in Dec 2024

4/10 Poor

Adesha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel room was very outdated, wallpaper was peeling, the exhaust in the restroom was poor. For the price we paid it should have included a refrigerator and microwave. The lobby bathroom was nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Kerri, Bothell

Liked: Cleanliness
Disliked: Property conditions & facilities
No ice. Pay for parking. Overpriced breakfast buffet. All the little things most hotels include are an extra charge.
Stayed 3 nights in Nov 2024

4/10 Poor

Michelle

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Although the conference rooms are clearly labelled, on the tv screen at the entrance it does not tell you that certain rooms are in other buildings. There was a marijuana grower convention going on. The entire area where they were located smelled overwhelming and cause my heart condition to have a flair up.
Stayed 2 nights in Nov 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Cleanliness
Bathroom floor needs upgrade. Toilet too low.
Stayed 1 night in Nov 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay there every time in Springfield. Nice place.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2024

8/10 Good

Ron

Business traveller
Liked: Cleanliness, staff & service
No information about dining at property
Stayed 1 night in Nov 2024

4/10 Poor

LaChrista

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms need lots of updates theirs stains on the carpet. The bathroom floor was sticky and the coffee machine is in the bathroom?
Stayed 1 night in Nov 2024

6/10 Okay

Kyle

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Megan

Travelled with family
We like the location and the suite option when traveling with family, however both stays we’ve had to request bedding for hide-a-bed, room was never made up for us on a four night stay, had continually hunt down clean towels & amenities such a soap, toilet paper, coffee pods, etc.
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy

Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service
We stayed because it was close to expo center. They let us check on at 3 instead of 4.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Stayed 1 night in Sep 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged for Parking $10 a day for an open parking lot.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so beautiful.
Stayed 1 night in Oct 2024