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Courtyard by Marriott West Springfield

3.0 star property
Hotel with free parking, a quick walk to Connecticut River

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott West Springfield

View from property
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby
Indoor pool
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hydromassage showerhead, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 260 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
Blackout drapes/curtains
  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Sofa bed - king
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 320 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
885 Riverdale Street, West Springfield, MA, 01089

What's nearby

  • Big E - 20 min walk - 1.7 km
  • Baystate Medical Center - 5 min drive - 5.0 km
  • MassMutual Center - 6 min drive - 6.1 km
  • Eastern States Exposition - 6 min drive - 5.9 km
  • MGM Springfield - 6 min drive - 6.2 km

Getting around

  • Springfield Union Station - 9 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 21 min drive

Restaurants

  • ‪Wood-N-Tap - ‬7 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Rumbleseat - ‬5 min drive

About this property

Courtyard by Marriott West Springfield

Hotel near Big E
Located close to Baystate Medical Center and Eastern States Exposition, Courtyard by Marriott West Springfield provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), express check-out, and express check-in
  • 1 meeting room, newspapers in the lobby, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 121 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with hydromassage showers and tubs or showers
  • 55-inch LED TVs with Netflix, Hulu, and streaming services
  • Recycling, refrigerators, and premium channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 9 2024 to December 24 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Frequently asked questions

Does Courtyard by Marriott West Springfield have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM. The property will be renovating the pool from December 9 2024 to December 24 2024 (completion date subject to change).

How much does it cost to stay at Courtyard by Marriott West Springfield?

As of Dec 25, 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott West Springfield on Jan 12, 2025 start from CA $179.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Courtyard by Marriott West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Courtyard by Marriott West Springfield?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott West Springfield?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Courtyard by Marriott West Springfield?

Check-out is at 11:00 AM.

Where is Courtyard by Marriott West Springfield located?

Situated near the airport, this hotel is within 1 mi (2 km) of Connecticut River and Big E. Holyoke Mall and Baystate Medical Center are also within 6 mi (10 km).

Courtyard by Marriott West Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 267 out of 406 reviews" "
Rating 8 - Good. 85 out of 406 reviews" "
Rating 6 - Okay. 30 out of 406 reviews" "
Rating 4 - Poor. 17 out of 406 reviews" "
Rating 2 - Terrible. 7 out of 406 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Julianne

Stayed 1 night in Oct 2024

10/10 Excellent

Nikole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Would definitely return!
Stayed 1 night in Dec 2024

10/10 Excellent

JETENDRA, NEW YORK

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location, nice and clean property.
Stayed 1 night in Jul 2024

10/10 Excellent

Tekrider

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, comfortable and staff were pleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean. Smells nice! Staff are very helpful and friendly with the exception of the person that worked after midnight. She was very unwelcoming. Otherwise, all about this place is excellent! The location—unbeatable.
Stayed 1 night in Nov 2024

2/10 Terrible

GERALDINE

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
For starters when we arrived early the front desk guy was very mean. We ask if we can check in early and his response was rude. They express how check in is 3. And we received a text at 5pm that our room was ready. Shame on them. And then we ask for a late check out to be told no. I will not be staying here. And the final is i only book this hotel because it said breakfast included. To find out its not!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Liane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific property. Modern. Clean. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about my stay the check girls were unbelievable. They were so kind and informative. Everyone deserves a raise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mensur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with great employees
Stayed 1 night in Sep 2024

2/10 Terrible

James

Our room was by an exit with people constantly coming in or leaving. Maybe slept two hours, tops.
Stayed 1 night in Oct 2024

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! The room was amazing, the staff was friendly, no complaints!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ekene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Mirela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the price charged for the room, it’s simply not worth it. No breakfast included, no complimentary coffee on-site, just a Starbucks machine where you’re required to pay for coffee. The pool is disappointingly small, with no hot tub in sight. Although the restaurant bar is advertised to stay open until midnight, they closed the tab at 11 PM, leaving me unable to order a drink. On the bright side, the staff was very friendly and accommodating, but unfortunately, that’s not enough to make me return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alicia, Derry

Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff. Very clean and comfortable room.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gina

Liked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Victor

Disliked: Staff & service
Long story it’s all good
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the one door shower
Stayed 1 night in Sep 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly clean and feels very new and modern!
Stayed 1 night in Sep 2024

10/10 Excellent

Jarumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Clean and the staff was friendly
Stayed 2 nights in Sep 2024