Best Western Springfield West Inn

2.5 star property
Hotel with free breakfast, steps from Connecticut River

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Springfield West Inn

Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Gym
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

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About the area

Map
429 Riverdale Street, West Springfield, MA, 01089

What's nearby

  • Big E - 9 min walk
  • MassMutual Center - 6 min drive
  • Baystate Medical Center - 6 min drive
  • Eastern States Exposition - 6 min drive
  • MGM Springfield - 6 min drive

Getting around

  • Springfield Union Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Wood-N-Tap - ‬2 min drive
  • ‪Puerto Rico Bakery - ‬5 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬4 min drive

About this property

Best Western Springfield West Inn

Hotel near Eastern States Exposition
Located close to Baystate Medical Center and MassMutual Center, Best Western Springfield West Inn provides free continental breakfast, laundry facilities, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, an elevator, and a 24-hour front desk
  • Smoke-free premises, a computer station, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 53 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

Is Best Western Springfield West Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Springfield West Inn?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Dec 29, 2024 start from CA $134.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Springfield West Inn?

Self parking is free at this property.

What time is check-in at Best Western Springfield West Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Springfield West Inn?

Check-out is at 11 AM.

Where is Best Western Springfield West Inn located?

Situated in West Springfield, this hotel is 0.1 mi (0.1 km) from Connecticut River and within 3 mi (5 km) of Eastern States Exposition and Baystate Medical Center. MassMutual Center and MGM Springfield are also within 3 mi (5 km).

Best Western Springfield West Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 358 out of 1002 reviews" "
Rating 8 - Good. 371 out of 1002 reviews" "
Rating 6 - Okay. 152 out of 1002 reviews" "
Rating 4 - Poor. 63 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was stream less, bed was mostly comfortable pillows a little too soft. Property and room was clean. The only issue was the a/c heating unit making noise through the night, but not bad enough that I wouldn’t stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

Ann-Kathrin

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Front desk staff was rude and tried to scam me out of my booking due to traveling with my service animal (which I noted in my initial booking!). I would not stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric L.

Liked: Cleanliness, staff & service, property conditions & facilities
This Best Western is very handy for patients who may have early appointments at Bay State Medical Center, but it is also a very nice hotel, clean, staff is very friendly, nice breakfast offered. Plenty of parking, never had a problem with safety.
Stayed 1 night in Nov 2024

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed on the third floor. It smelled like sewage.
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Staff & service
Check in was fast and easy, and ions were clean, the only downside was the bed was on the hard side
Stayed 1 night in Nov 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE
Stayed 1 night in Nov 2024

10/10 Excellent

margie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly host. Nice and clean. Perfect area
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Thandi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient to my event
Stayed 1 night in Nov 2024

6/10 Okay

George

Stayed 1 night in Oct 2024

8/10 Good

Becky

Liked: Staff & service
No thanks
Stayed 2 nights in Nov 2024

6/10 Okay

Monica

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close this was to the Big E. My only complaint would be that the eggs they served at breakfast weren't real.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with family
Nothing
Stayed 1 night in Nov 2024

10/10 Excellent

Roberta

Liked: Amenities
Close to Equine Affaire
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet pretty trees out back
Stayed 1 night in Oct 2024

8/10 Good

KEVIN

Business traveller
Liked: Cleanliness, staff & service
It was good for what I needed
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Stayed 1 night in Sep 2024

6/10 Okay

Fumiko

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Kristen

Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay. Not the easiest to get in and out of because of the road configuration.
Stayed 1 night in Oct 2024

8/10 Good

Valerie

Stayed 1 night in Sep 2024

6/10 Okay

Barbie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable, rooms were clean, however the air freshener used in our room was way too strong. We could smell it in the lobby area too, but not as strong.
Stayed 1 night in Oct 2024

6/10 Okay

tom

Liked: Cleanliness
It was nice and afforda ble
Stayed 2 nights in Oct 2024

4/10 Poor

Kayla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not great, hotels are all expensive these days so I suppose we got what we paid for but I would recommend staying somewhere else if you can afford it
Stayed 2 nights in Sep 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5