Prompt responses from owner, property was clean

Excellent property. Great amenities. The 10th floor outdoor pool and indoor gym and rest/work rooms were a highlight.

The hotel room, pool, and ambiance as a whole were nice. When booking the room, I was misled. Various sites have the king room with a private stand-alone tub. The bathroom is nice and spacious but with a stand-up shower only. The Thompson website is misleading as well. The only restaurant located within the hotel is Sol 7. The website says Sol 7 is upscale and business casual attire, not the case. I felt very overdressed. Entry and exit to the pool is in the middle of the Sol 7 restaurant. Sol 7 food was ok, staff and service were excellent. Toca Madera is a great restaurant but is located across from the hotel valet. So pay attention to the weather. Last but not least, my bill....lol.. I was charged a miscellaneous sale tax $4.95, Destination fee $35, Destination fee state tax $2.10, Destination fee city tax $2.45, Destination fee county tax $1.40..

I liked my floor, I wish the other floors were renovated because right when you walk in, it smells. Also WiFi wasn’t the best. I had to hotspot anytime I needed to work.

Great location for museums and Hermann park. Not many dining options nearby but hotel restaurant was fine. Room was very nice, we had a balcony room. However there was some noise from the public transportation system which runs along the road by the hotel