Search Southeastern Anatolia Cottage Rentals

"Good staff, excellent dooman and manager Only thing wrong was that the pool was closed (seasonal)"

"The staff was friendly, and the breakfast included an excellent selection."

"The hotel is beautiful and historical however there was only warm water available for showering at 9pm, water was freezing cold or luke warm. The hotel advertisement states they have a laundry service, when I asked the receptionist she advised they did not have a laundry service. We also had to ask for clean towels and the bed to be changed and room to be cleaned. The room which was the Presidential suite 316 was cold on arrival, radiators not on for the duration of our stay, there was air con unit for heating however wasn’t very effective. The porter was very helpful and an asset to the hotel, unfortunately I wouldn’t stay there again. "

"This was my first trip to Mardin and I was extremely pleased with this hotel. The room was spacious, comfortable and quiet. The breakfast buffet was superb. The location was good. We were able to park our car at the hotel, which was a plus given how crowded and narrow the old city's streets are. I would recommend this hotel without hesitation. "

"Good hotel for a stop over, breakfast had a good variety of options. Room was clean and large. Parking was on the street but next to the hotel where there is security watching. Can recommend."

"Extremely friendly and helpful family : all of them! Very stylish and comfortable rooms. It was very cold in Mardin but the room was always warm. Breakfast is very tasty and always fresh. Thank you! "

"The facility is very clean, beautifully furnished, staff is very professional, incredibly helpful and efficient. The fitness center and the spa are excellent. It is somewhat out of the old city but it is quiet. If I visit Urfa again I will stay in this hotel. "

"unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here."

"Nice hotel to stay in Mardin, the staff in hotel are so friendly and always ready to help with nice smile and the hotel is clean, special thanks for reception staff Kemal, Aziz, Ersin and Berivan and Ayman in lobby cafe and the security name Ramadhan helped me to get the bus to the airport and the house keeping staff, this all staff who make the hotel great to stay with high quality and comfortable, i'm really appreciate for all this people and all the staff in this hotel :)"