Smithfield Vacation Packages

We arrived from Vermont at 3 a.m., and Cavion at the front desk checked us in with no issues. He made checking in so simple. I want him to be recognized, as he was the highlight of our stay.

This hotel is in a great location. Lots of good restaurants, the convention center, Carolina Theater and Durham Bulls are just a few blocks away. The room was clean and comfortable. However, late night a couple tried to get into our room and kept trying over the course of several minutes and my husband yelling that we were in the room and they had the wrong room. In the morning, a staff member snaked a cable under our door to unlatch it while we were getting dressed. We told the front desk about both of these incidents but got a very mild response. When I received the bill, it was for a different room number than the one we were given keys to. Nice hotel and location- management could improve.

Excellent property ! Beautiful apartment , will stay again !

Located in shopping center, so adjacent to things to do. Parking was easy, although key card was a little glitchy. Elevator appearance was unnerving but it worked fine. Was very close to where we needed to be.

The room and location were nice. However the lack of onsite staff was disappointing. We experienced issues with our lock and lack of linens. It took over 24 hours to get these items addressed. Wasn't a fan of the TV channel selections. I felt like we were given "the run around" when trying to address the door lock issues which to me presented a security concern.