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Hotel Polo Towers Shillong

4.0 star property
Shillong hotel in Police Bazar with a fitness center and a 24-hour front desk

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Photo gallery for Hotel Polo Towers Shillong

Exterior
Interior entrance
Premier Double or Twin Room
Exterior
Cleanliness standards

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Bathrobes
Rainfall showerhead
2 bathrooms
Minibar
  • 432 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Bathrobes
Rainfall showerhead
2 bathrooms
Minibar
Coffee/tea maker
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Studio Suite

Presidential Studio Suite

Presidential Studio Suite

Highlights

Soundproofed
Heating
Flat-screen TV
Bathrobes
Rainfall showerhead
2 bathrooms
Minibar
Coffee/tea maker
  • 575 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double or Twin Room

Premier Double or Twin Room

Premier Double or Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Bathrobes
Rainfall showerhead
2 bathrooms
Minibar
Coffee/tea maker
  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Map
Hotel Polo Towers, Polo Grounds, Shillong, 793001

What's nearby

  • Wards Lake - 9 min walk
  • Jawaharlal Nehru Stadium - 14 min walk
  • Golf Links Shillong - 17 min walk
  • Thrills Fun Park - 7 min drive
  • Elephant Falls - 13 min drive

Getting around

  • Shillong (SHL) - 61 min drive

Restaurants

  • ‪City Dhabha - ‬8 min walk
  • ‪Regal - ‬10 min walk
  • ‪Eread Cafe - ‬12 min walk
  • ‪KFC - ‬10 min walk
  • ‪Hotel Centre Point - ‬10 min walk

About this property

Hotel Polo Towers Shillong

Upscale hotel located in Police Bazar
At Hotel Polo Towers Shillong, you can look forward to a terrace, a coffee shop/cafe, and a hair salon. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and multilingual staff
  • Free newspapers, barbecue grills, and a TV in the lobby
Room features
All 51 rooms have comforts such as bathrobes, as well as thoughtful touches like desk chairs and safes.
More amenities include:
  • 2 bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: INR 600 for adults and INR 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 500 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 600 for adults and INR 600 for children
  • Airport shuttle fee: INR 6000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: INR 6000 (up to 6 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

POLO TOWERS SHILLONG
Polo Towers Shillong Shillong
HOTEL POLO TOWERS SHILLONG Hotel
HOTEL POLO TOWERS SHILLONG Shillong
HOTEL POLO TOWERS SHILLONG Hotel Shillong

Frequently asked questions

Is Hotel Polo Towers Shillong pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Polo Towers Shillong?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Polo Towers Shillong on Mar 2, 2025 start from CA $63.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Polo Towers Shillong?

Self parking is free at this property.

What time is check-in at Hotel Polo Towers Shillong?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Polo Towers Shillong?

Check-out is at 12:30 PM. Late check-out is available for a fee (subject to availability).

Does Hotel Polo Towers Shillong provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of INR 6000 per vehicle applies.

Where is Hotel Polo Towers Shillong located?

Located in Police Bazar, this hotel is within a 15-minute walk of Wards Lake, India Orchidarium and Botanical Garden, and Jawaharlal Nehru Stadium. Golf Links Shillong and Bishop Falls are also within 1 mi (2 km).

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Hotel Polo Towers Shillong Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 4 out of 24 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

9.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

sanjay

Excellent
We family of four stayed for 3 days and it was really much enjoying experience as rooms were neat clean and spacious. Service was excellent. Morning breakfast was having adequate varities . They arranged for us separate space in another room since hall was full. Dinner buffet option available wirh good menu at reasonable cost. Overall nice experience and surely will visit again.
Stayed 2 nights in Nov 2023

6/10 Okay

Arvind

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
money & time
Hotel staff are very uncooperative. They don't take food orders properly and blame us for their fault. The room badly maintained. Room 205 in which we were staying, the bathroom door wouldn't close from outside. When we asked the staff to fix it, the repairwoman attending us told us that it can't be fixed, that's how the door. The door was eventually fixed after notifying the manager again. The morning guard at the parking was very rude and unhelpful.For the money we paid we were expecting a better service.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

An excellent hotel, in a very beautiful area with competent and friendly professionals.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Small rooms, too noisy and no sense of comfort for guests
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Staff were particularly welcoming and helpful. Restaurant food was superb.
Stayed 3 nights in Sep 2019

2/10 Terrible

AJAY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

vinaykumar

A great hotel
Excellent hotel, all the staff were very pleasant and helpful. Room was comfortable there was a room heater for cold weather and a.c. for warm. We tried a variety of food and found everything excellent. At the back of the hotel there is a lane which goes up to police bazar. Its a little steep but was interesting to see all the vendors all the way up to the top. Only downside was the water in the bathroom was either tepid or cold.
Stayed 3 nights in Feb 2019

10/10 Excellent

Johnny&Soni, Vancouver BC

Great hotel experience from arrival to departure, would recommend to all
Stayed 4 nights in Oct 2018

8/10 Good

GAUTAM

business trip
went for business so did not spend much time at the property. One of the better hotels in shillong to stay. decent breakfast and good tasty menu options
Stayed 2 nights in Aug 2018

2/10 Terrible

Bhavna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

6/10 Okay

Gaurav

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
The heating in the room was inadequate. And the staff was quite unhelpful.
Stayed 1 night in Nov 2017

8/10 Good

Jayanta

Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

B K , kolkata

good but not worth the tariff
stay was comfortable staff was also good but then the hotel is 3star category and they are charging like a 5star property.
Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
A dump with inefficient staff. Food was ok
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Good hotel, poor service
House keeping and restaurant staffs are not well trained, food taste and quality is not at par. Rooms, location, conforts are excellent
This review was submitted before 2018 and has not been verified.

8/10 Good

Jhunu

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sajjad

Excellent
It was very pleasant . All staff specially Amanda was brilliant .
This review was submitted before 2018 and has not been verified.

8/10 Good

Gyanendra

Good to experience a standard hotel in Shillong
Hotel location
This review was submitted before 2018 and has not been verified.

8/10 Good

Swati

Comfortable hotel, with good service
Service was great
This review was submitted before 2018 and has not been verified.

8/10 Good

Jayant Kumar

An efficient small hotel
It was a satisfactory stay. The room was reasonably large. Food in the restaurant was good.