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Sapporo Excel Hotel Tokyu

4.0 star property
Hotel with a 24-hour front desk, a short walk to Nakajima Park

Choose dates to view prices

Photo gallery for Sapporo Excel Hotel Tokyu

Exterior
Exterior
Superior Twin (Standard Floor), Non Smoking | View from room
Hallway
Superior Twin (Standard Floor), Non Smoking | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 58 of 58 rooms

View all photos for Double Room, Non Smoking

View from room

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin (Standard Floor), Non Smoking

Desk, free WiFi, bed sheets

Superior Twin (Standard Floor), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 355 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 205 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Premium Suite (Premium Floor), Non Smoking

Premium Suite (Premium Floor), Non Smoking | Living room

Premium Suite (Premium Floor), Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
2 bedrooms
Bidet
  • 850 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Exclusive Twin Room (Premium Floor), Non Smoking

Exclusive Twin Room (Premium Floor), Non Smoking

Exclusive Twin Room (Premium Floor), Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
  • 474 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room (Excel Floor), Smoking

Interior

Twin Room (Excel Floor), Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin (Excel Floor), Smoking

View from room

Superior Twin (Excel Floor), Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 355 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Superior Twin (Excel Floor), Non Smoking

View from room

Superior Twin (Excel Floor), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 355 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Twin, Smoking

Interior

Deluxe Twin, Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 420 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Trundle Beds

View all photos for Deluxe Twin, Non Smoking

Interior

Deluxe Twin, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 419 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Trundle Beds

View all photos for Twin Room (Excel Floor),Non Smoking

Interior

Twin Room (Excel Floor),Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 322 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Hollywood Twin Room (Premium Floor), Non Smoking

Hollywood Twin Room (Premium Floor), Non Smoking | View from room

Hollywood Twin Room (Premium Floor), Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Twin Room (Premium Floor), Non Smoking

Luxury Twin Room (Premium Floor), Non Smoking

Luxury Twin Room (Premium Floor), Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room (Standard Floor), Non Smoking

Desk, free WiFi, bed sheets

Twin Room (Standard Floor), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Twin Room (Standard Floor), Smoking

Desk, free WiFi, bed sheets

Twin Room (Standard Floor), Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin (Standard Floor), Smoking

Desk, free WiFi, bed sheets

Superior Twin (Standard Floor), Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • 355 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Stylish Twin Room (Premium Floor), Non Smoking

Desk, free WiFi, bed sheets

Stylish Twin Room (Premium Floor), Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Superior Twin - Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Single - Smoking

  • Sleeps 1

Standard Twin - Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

Standard Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 5

Standard Double - Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room with Standard view Non smoking

Desk, free WiFi, bed sheets

Superior Twin Room with Standard view Non smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room Smoking

Desk, free WiFi, bed sheets

Standard Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room Non Smoking

Desk, free WiFi, bed sheets

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room With Excel View Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Hollywood Twin Room

Desk, free WiFi, bed sheets

Premier Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room Non smoking

Desk, free WiFi, bed sheets

Standard Single Room Non smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room with Excel View Non smoking

Desk, free WiFi, bed sheets

Superior Twin Room with Excel View Non smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room Non Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room with Excel View Non smoking

Desk, free WiFi, bed sheets

Standard Twin Room with Excel View Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite

Desk, free WiFi, bed sheets

Premium Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Stylish Twin Room

Desk, free WiFi, bed sheets

Premier Stylish Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Luxury Twin Room

Desk, free WiFi, bed sheets

Premier Luxury Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Exclusive Twin Room

Desk, free WiFi, bed sheets

Premier Exclusive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room Smoking

Bathroom amenities

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room with Standard View Non smoking

Desk, free WiFi, bed sheets

Standard Twin Room with Standard View Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room With Extra Bed Smoking Excel View

Desk, free WiFi, bed sheets

Superior Twin Room With Extra Bed Smoking Excel View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room With Extra Bed Smoking Standard Floor

Desk, free WiFi, bed sheets

Superior Twin Room With Extra Bed Smoking Standard Floor

  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds

View all photos for Family Room with Standard View

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Family Room with Standard View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Comfort Single Room

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Standard Comfort Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room with Excel View

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Family Room with Excel View

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Hotel Nets Sapporo

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 999 reviews
The price is CA $61
CA $74 total
includes taxes & fees
Mar 3 - Mar 4
Hotel Nets Sapporo
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About the area

Map
5-420, Nishi, Minami 8 Jo, Chuo-ku, Sapporo, Hokkaido, 064-0808

What's nearby

  • Nakajima Park - 4 min walk
  • Tanukikoji Shopping Street - 10 min walk
  • Nijo Market - 18 min walk
  • Odori Park - 2 min drive
  • Sapporo TV Tower - 2 min drive

Getting around

  • Yamahana-Ku-Jo Stop - 3 min walk
  • Soen Station - 4 min drive
  • New Chitose Intl. Airport (CTS) - 59 min drive

Restaurants

  • ‪ラーブル - ‬1 min walk
  • ‪羊の神様 - ‬3 min walk
  • ‪なか卯 すすきの西店 - ‬2 min walk
  • ‪麦酒停 - ‬1 min walk
  • ‪BASIL BASIL - ‬1 min walk

About this property

Sapporo Excel Hotel Tokyu

Upscale hotel near Tanukikoji Shopping Street
Close to Nakajima Park and Sapporo TV Tower, Sapporo Excel Hotel Tokyu provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast and lunch. Free in-room WiFi is available to all guests, along with a bar and conference space.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • A gift shop, a front-desk safe, and luggage storage
  • A banquet hall, a 24-hour front desk, and barbecue grills
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 382 rooms boast comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • Flat-screen TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,800 for adults and JPY 1,500 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 4835.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1500 for children
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 4835.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers shuttle service to JR Sapporo Station North exit. No reservation required.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Sapporo
Excel Hotel Tokyu Sapporo
Excel Sapporo Hotel
Excel Tokyu Hotel Sapporo
Sapporo Excel
Sapporo Excel Hotel Tokyu
Sapporo Excel Tokyu
Sapporo Excel Tokyu Hotel
Sapporo Tokyu Excel Hotel
Tokyu Hotel Sapporo
Excel Tokyu
Sapporo Excel Tokyu Sapporo
Sapporo Excel Hotel Tokyu Hotel
Sapporo Excel Hotel Tokyu Sapporo
Sapporo Excel Hotel Tokyu Hotel Sapporo

Frequently asked questions

Is Sapporo Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sapporo Excel Hotel Tokyu?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Sapporo Excel Hotel Tokyu on Mar 9, 2025 start from CA $72.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sapporo Excel Hotel Tokyu?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Sapporo Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sapporo Excel Hotel Tokyu?

Check-out is at 11 AM.

Where is Sapporo Excel Hotel Tokyu located?

Located in Chuo-ku, this hotel is within a 15-minute walk of Nakajima Park and Tanukikoji Shopping Street. Odori Park and Sapporo TV Tower are also within 1 mi (2 km). Yamahana-Ku-Jo Stop and Higashi-Honganji-Mae Stop are within a 5-minute walk.

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Sapporo Excel Hotel Tokyu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 511 out of 1004 reviews
Rating 8 - Good. 365 out of 1004 reviews
Rating 6 - Okay. 92 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Nice stay with an affordable price!
Stayed 1 night in Nov 2024

10/10 Excellent

Amelia

Great hotel with spacious rooms - quick walk to Susukino
Stayed 2 nights in Jan 2025

10/10 Excellent

Agapito

Just an all around great experience overall
Stayed 7 nights in Jan 2025

10/10 Excellent

CL

Good place to stay
Stayed 2 nights in Oct 2024

6/10 Okay

Bernard

Good location, near many restaurants. Easy to get around with Go Taxi or Uber.
Stayed 6 nights in Jan 2025

10/10 Excellent

Catherine

Fantastic hotel! Views were spectacular. Easy walking distance to several transport options. Staff very helpful. Room was spacious and the beds super comfortable. Breakfast buffet was outstanding. Loved our stay!
Stayed 7 nights in Dec 2024

10/10 Excellent

Rosalynn

Very spacious room and walking distance to most attractions and shopping areas.
Stayed 4 nights in Oct 2024

8/10 Good

Nobuhisa

Good hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Great room, spacious and great city view
Stayed 1 night in Nov 2024

8/10 Good

Johann

The property was great. However the AC is forced to low during autumn/winter and the windows are unable to be opened, so it was quite hot in the room.
Stayed 3 nights in Nov 2024

4/10 Poor

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the toilet smells terrible. not so much facilities. staff are not so accomodating
Stayed 5 nights in Dec 2024

8/10 Good

Mustafa

Disliked: Property conditions & facilities
Parking fee is annoying
Stayed 1 night in Oct 2024

8/10 Good

Johnson

Got a single room, but it had enough space for a two beds. That was pretty nice since that meant I had some extra room to use for exercises. Furnishings and everything is a bit dated, but honestly, I didn’t show up for the hotel. I came for the city. The location is pretty convenient and great for grabbing groceries when I needed them late at night or walking to the downtown area. I also didn’t bother with the breakfast or the bar area, so I can’t review those.
Stayed 6 nights in Sep 2024

10/10 Excellent

RINA

朝食がとても美味しかったです。また利用したいと思います。
Stayed 1 night in Feb 2025

4/10 Poor

Mineta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は大満足。北海道の美味しい食べ物が沢山選ぶことができて良かったです。 今回、禁煙ルームが満室だったため喫煙ルームに宿泊しました。今までも家族で喫煙者がいるため喫煙ルームに宿泊してますが、今回の喫煙ルームは今までにないほどタバコの匂いがきつく、空気清浄機を回したら空気清浄機からタバコの匂いが出てくるため近所の薬局で消臭剤購入して使用してなんとか過ごせる匂いになりました。 ヘビースモーカーと一緒に寝泊まりができ無い人は喫煙ルームは選択されない方が良いです。 フロントの方はかなりクールな対応されます。応対にスマイルを期待する方は塩対応と思われるかも。対応はきっちりしてますよ。
Stayed 2 nights in Feb 2025

8/10 Good

CHIHARU

ホテルはとても良かったです。
Stayed 2 nights in Feb 2025

8/10 Good

KAAI

Stayed 2 nights in Feb 2025

8/10 Good

??

Stayed 2 nights in Feb 2025

6/10 Okay

Kazuhiro

Liked: Staff & service
フロントで女性スタッフがジャンケンして 遊んでいた。
Stayed 2 nights in Feb 2025

8/10 Good

Mutsumi

清潔感があるよいお部屋でした
Stayed 1 night in Feb 2025

10/10 Excellent

Minami

大会観戦のために約1週間弱滞在させていただきました。ビジネスホテルにしては部屋が広く使いやすかったです！ また、毎日清掃が入るというのではなく、自分でごみ捨て･タオル交換のみ、部屋の清掃全てなど頼むことができ、それもとても良かった。 ただ、時期も時期だったようで、宿泊客は海外の人(中国の方)が多く、アウェイ感はありましたw 廊下での話声は聞こえますが、でも隣の騒音が酷いなどはなく良かったです。 1つ上げるとすれば、部屋の掃除を頼みましたが、なぜか風呂場のコップを替えてもらえなかったことくらいですかね。2回部屋の清掃を頼んで、1回目は交換なし、2回目は2つコップがあるうちの片方だけ交換という感じでしたww
Stayed 6 nights in Jan 2025

8/10 Good

??

全体的に良いホテルだと思います。 ただ、朝食時のスタッフ(アルバイト)だと思いますが、気配りがイマイチでした。
Stayed 1 night in Feb 2025

8/10 Good

Soichiro

Stayed 2 nights in Jan 2025

4/10 Poor

Ryo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
トイレが汚い。ウォシュレットのリモコンをちゃんと掃除して欲しい。空気清浄機が夜中に故障してピーピー鳴って起こされた。スイッチを消したので加湿されず翌朝のどを痛めていた。チェックアウトしホテルを出たら団体のバスや工事車両が駐車していて雪道の中歩くのに不安だった。大きなホテルなのだから誘導員やチェックアウトの際に一言ぐらい欲しかった。
Stayed 1 night in Jan 2025

10/10 Excellent

Shogo

部屋も広くて値段もお手頃でとてもよかった
Stayed 3 nights in Jan 2025