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Hotel Nord Otaru

4.0 star property
Riverfront hotel with a rooftop terrace and a 24-hour front desk

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Photo gallery for Hotel Nord Otaru

Exterior
View from property
Junior Suite, Non Smoking
Bar (on property)
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Executive Room, Non Smoking, Canal View

Down comforters, in-room safe, desk, iron/ironing board

Executive Room, Non Smoking, Canal View

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Private bathroom
Deep soaking bathtub
Hair dryer
  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Private bathroom
Deep soaking bathtub
Hair dryer
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Suite, Non Smoking, Canal View

Down comforters, in-room safe, desk, iron/ironing board

Family Suite, Non Smoking, Canal View

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Private bathroom
Deep soaking bathtub
Hair dryer
  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Junior Suite, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Private bathroom
Deep soaking bathtub
Hair dryer
  • 419 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Grand Twin Room, Non Smoking, Canal View

Down comforters, in-room safe, desk, iron/ironing board

Grand Twin Room, Non Smoking, Canal View

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Private bathroom
Deep soaking bathtub
Hair dryer
Separate bathtub and shower
  • 613 sq ft
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Comfort Double Room, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Comfort Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Private bathroom
Deep soaking bathtub
Hair dryer
Shower/tub combination
  • 161 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Separate bathtub and shower
Hair dryer
Private bathroom
  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Separate bathtub and shower
Hair dryer
Private bathroom
  • 322 sq ft
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Down comforters, in-room safe, desk, iron/ironing board

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 161 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Separate bedroom
Bidet
Separate bathtub and shower
Hair dryer
  • 419 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking (Type A, Eco Plan -No Cleaning Service)

Room amenity

Standard Twin Room, Non Smoking (Type A, Eco Plan -No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Room amenity

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Separate bathtub and shower
Hair dryer
Private bathroom
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Separate bedroom
Bidet
Separate bathtub and shower
Hair dryer
  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Queen Roon, Non Smoking

Standard Queen Roon, Non Smoking

Standard Queen Roon, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Private bathroom
Deep soaking bathtub
Hair dryer
Separate bathtub and shower
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Type A)

Standard Twin Room, Non Smoking (Type A)

Standard Twin Room, Non Smoking (Type A)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Private bathroom
Deep soaking bathtub
Hair dryer
Shower/tub combination
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Bidet
Separate bathtub and shower
Hair dryer
  • 322 sq ft
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Separate bathtub and shower
Hair dryer
Private bathroom
  • 613 sq ft
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Twin Room, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Private bathroom
Deep soaking bathtub
Hair dryer
  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Accessible, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Twin Room, Accessible, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Private bathroom
Deep soaking bathtub
Hair dryer
  • 322 sq ft
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room B

Down comforters, in-room safe, desk, iron/ironing board

Standard Twin Room B

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard queen Room

Down comforters, in-room safe, desk, iron/ironing board

Standard queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Down comforters, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Superior Twin Room

Down comforters, in-room safe, desk, iron/ironing board

Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard twin Room A

Down comforters, in-room safe, desk, iron/ironing board

Standard twin Room A

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Down comforters, in-room safe, desk, iron/ironing board

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive River Twin

Down comforters, in-room safe, desk, iron/ironing board

Executive River Twin

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Grande Family Room

Down comforters, in-room safe, desk, iron/ironing board

Grande Family Room

  • Sleeps 5
  • 2 Twin Sofa Beds and 3 Twin Beds

Accessible Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Grande Japanese Western Style Room

Down comforters, in-room safe, desk, iron/ironing board

Grande Japanese Western Style Room

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

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Exterior

Hotel Sonia Otaru

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8.6 out of 10, Excellent, 1,008 reviews
The price is CA $103
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includes taxes & fees
Mar 10 - Mar 11
Hotel Sonia Otaru
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About the area

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal - 1 min walk
  • Otaru Music Box Museum - 16 min walk
  • Shin Nihonkai Ferry - 3 min drive
  • Otaru Tenguyama Ropeway - 4 min drive
  • Otaru Aquarium - 6 min drive

Getting around

  • Otaru Station - 9 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 77 min drive

Restaurants

  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪麻ほろ - ‬5 min walk
  • ‪ISO - ‬3 min walk
  • ‪小樽港湾センターシーサイドイン - ‬4 min walk

About this property

Hotel Nord Otaru

Upscale hotel near Otaru Canal
Located close to Otaru Music Box Museum and Shin Nihonkai Ferry, Hotel Nord Otaru provides a rooftop terrace, a garden, and laundry facilities. The on-site restaurant, sizzle, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • 1 meeting room, a vending machine, and a front-desk safe
  • A banquet hall, an elevator, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 98 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 1,200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • sizzle

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Uncovered self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

Is Hotel Nord Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Nord Otaru?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Nord Otaru on Mar 5, 2025 start from CA $99.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Nord Otaru?

Self parking is available for JPY 1200 per night.

What time is check-in at Hotel Nord Otaru?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Nord Otaru?

Check-out is at 11 AM.

Where is Hotel Nord Otaru located?

Situated in the historical district, this hotel is within 1 mi (2 km) of Otaru Canal and Otaru Music Box Museum. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are also within 3 mi (5 km). Otaru Station is 9 minutes by foot and Minami-Otaru Station is 22 minutes.

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Hotel Nord Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 516 out of 1001 reviews
Rating 8 - Good. 369 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kai Seong Joel

It’s just 5 to 8 minutes walk from Otaru Station.
Stayed 2 nights in Jan 2025

8/10 Good

Zhaonan

The hotel is a bit old. But its location is very good. I like its breakfast best.
Stayed 1 night in Feb 2025

10/10 Excellent

Leon Tee

Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Stayed 1 night in Dec 2024

6/10 Okay

Felicity

Liked: Cleanliness
Great location next to canal. Room was dated and there were spots that weren't that clean, grout coming off the bathroom and debris behind the toilet seat...
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Polite and efficient
Stayed 5 nights in Feb 2025

10/10 Excellent

Alvin

Nice location, friendly and helpful staff, and easy to get around.
Stayed 2 nights in Apr 2024

10/10 Excellent

herman

Location location location
Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
Stayed 1 night in Jun 2024

8/10 Good

Hoi Lam

Clean room and convenient for shopping
Stayed 2 nights in Jul 2024

10/10 Excellent

Chang

Excellent service from staff. Near to Otaru canal.
Stayed 1 night in Jun 2024

10/10 Excellent

Tor Wo

Great location
Great location. Generally great service and accommodation. Breakfast buffet is perhaps a bit sparse.
Stayed 2 nights in Feb 2024

10/10 Excellent

kgo

Spaciouse, excellent ambientand perfect staffs
Stayed 1 night in Dec 2023

8/10 Good

Ric

Nice breakfast
Stayed 1 night in Dec 2023

6/10 Okay

MIN FERN

Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station
Stayed 2 nights in Sep 2024

8/10 Good

WING KWONG

Good
Stayed 3 nights in Oct 2024

8/10 Good

CHI WAH

The hotel is a bit old but is clean. There is insufficient parking space, I arrived 4pm at the hotel and the parking space is already full.
Stayed 1 night in Jul 2024

8/10 Good

Hongxin Randal

Just next to the canal and the brewery is a plus, but it’s a little far from the Sakaimachi shopping street. Rooms are normal but clean, hotel staff is friendly. Carpark is a little unexpected, using a parking conveyor lift but staff are on hand to guide you through the process
Stayed 1 night in May 2024

8/10 Good

CHIEN TING

nice
Stayed 1 night in Jan 2024

10/10 Excellent

Chua

very good location right next to the otaru canal. 10-15 minute walk to the shopping street. Superb breakfast, very clean rooms, aesthetic hotel. I have nothing to complain about!
Stayed 1 night in Sep 2023

10/10 Excellent

ying leung

Good
Stayed 1 night in Apr 2024

4/10 Poor

TIAN SUAN

Liked: Property conditions & facilities
Super small for 2 persons. Toilet smells
Stayed 1 night in Feb 2024

10/10 Excellent

Naoko

Comfortable stay. Some part of the side walks were slippery because covered with icy snow. I guess the local government doesn’t have any regulations to keep the sidewalks clear of icy snow.
Stayed 6 nights in Mar 2024

6/10 Okay

Prissana

The bed sheet is a bit dirty.
Stayed 1 night in Dec 2023

8/10 Good

Cale

The Nord has an old style charm That matches with the art and ambiance of Otaru. The interior is modern with flairs of older architecture for artistic purposes and it pulls it off well. The room was clean, but a bit small even for Japanese sized people. I suggest to get something bigger than the comfort double room. Other than that, the Nord was just as good as any other Japanese hotel.
Stayed 5 nights in Feb 2024

10/10 Excellent

Hoi Ling Hayley

Thank you so much for the kind reminder , which we left our wallet in the room , and the staffs are all very helpful . Help to check how can pass back to ours . Thank you again and again .
Stayed 2 nights in Dec 2023

8/10 Good

Anna

My favourite #1 hotel in Otaru. Very well located and just mins walk to Otaru train station, Otaru canal, KFC & Sakaimachi street and I love the spread of their breakfast ❤️! I booked a Junior Suite and was given #611. I am disappointed cos the room looks dated and totally different from the pic shown on Expedia website. The only difference is there's an extra toilet. The Suite next door to mine is the one I wanted!
Stayed 2 nights in Dec 2023