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Cubanacan San Felix

4.0 star property
Colonial hotel with bars and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cubanacan San Felix

Lobby
Lobby
Exterior
Lobby sitting area
Minibar, in-room safe, desk, laptop workspace

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Separate sitting area
Air conditioning
LED TV
Private bathroom
Minibar
Cable channels
Iron/ironing board
Daily housekeeping
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
Calle Enramadas, Santiago de Cuba, 90100

What's nearby

  • Parque Céspedes - 3 min walk - 0.3 km
  • Cespedes Park - 3 min walk - 0.3 km
  • Parque de Baconao - 11 min walk - 1.0 km
  • Abel Santamaria Park - 11 min walk - 1.0 km
  • Bacardi Rum Factory - 15 min walk - 1.3 km

Getting around

  • Santiago de Cuba Railway Station - 19 min walk

Restaurants

  • ‪Cubita - ‬1 min walk
  • ‪El Holandes - ‬2 min walk
  • ‪rooftop bar hôtel casa grande - ‬2 min walk
  • ‪Thoms & Yadira - ‬3 min walk
  • ‪La Fabada de Marieta - ‬3 min walk

About this property

Cubanacan San Felix

Upscale hotel in the city center
You can look forward to a terrace, dry cleaning/laundry services, and 2 bars at Cubanacan San Felix. The on-site restaurant offers breakfast, lunch, dinner, and light fare. Guests can connect to WiFi in public areas (surcharge).
Other perks at this hotel include:
  • Free self parking
  • A computer station, luggage storage, and a porter/bellhop
  • A 24-hour front desk, tour/ticket assistance, and multilingual staff
Room features
All guestrooms at Cubanacan San Felix boast thoughtful touches such as 24-hour room service and laptop-friendly workspaces, as well as amenities like air conditioning and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los dos Gaticos
  • Panorama

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1910
  • Colonial architecture
  • Communal living room
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 2.50

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per hour (rates may vary)
  • Fee for wireless internet in public areas: USD 1 per hour (rates may vary)
  • Late check-out fee: USD 2.50 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that credit cards issued by US banks or their branches are not accepted.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Iberostar San Felix Hotel Santiago de Cuba
Iberostar San Felix Hotel
Iberostar San Felix Santiago de Cuba
Iberostar Felix tiago Cuba
Cubanacan San Felix Hotel
Iberostar Heritage San Felix
Cubanacan San Felix Santiago de Cuba
Cubanacan San Felix Hotel Santiago de Cuba

Frequently asked questions

Is Cubanacan San Felix pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cubanacan San Felix?

Self parking is free at this property.

What time is check-in at Cubanacan San Felix?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cubanacan San Felix?

Check-out is at noon. Late check-out is available for USD 2.50 (subject to availability).

Where is Cubanacan San Felix located?

Located in the heart of Santiago de Cuba, this hotel is steps from Museo Municipal Emilio Bacardí Moreau, Gobierno Provincial, and Iglesia de Nuestra Señora del Carmen. Casa de la Cultura Miguel Matamoros and Santiago Town Hall are just steps away. Santiago de Cuba Railway Station is 19 minutes by foot.

Cubanacan San Felix Reviews

Reviews

6.6
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

9.4/10

Cleanliness

6.6/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

8/10 Good

John David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santiago de Cuba.
Wonderful. A centrally located hotel but it was closed upon arrival for some strange reason. They put me in Casa Granda hotel which is centrally located, very nice and owned by them.
Stayed 3 nights in Dec 2019

4/10 Poor

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Worst experience I ever had on a 4 star hotel, no TV service for more than 24 hrs, UNACCEPTABLE
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location、内装OK,。エレベーターなし。
歩行者天国の繁華街、Jose Antonio Sacoに面していて、Cespedes広場まで1ブロックと非常によいlocationにあります。リフォーム仕立てのようで内装はしっかり綺麗なのですが、エレベーターが無いのが2階(実質3階)以上だと不便です。
Stayed 2 nights in Apr 2019