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Caribe Hilton

4.5 star property
Beach spa retreat walking distance from Fort San Jeronimo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caribe Hilton

3 outdoor pools, cabanas (surcharge), pool umbrellas
Suite, 1 King Bed, Ocean View (Beach Wing) | Beach/ocean view
View from room
Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room
Suite, 2 Bedrooms, Bay View (Wave Wing)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Restaurant
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Bar
    Bar

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Room, 2 Double Beds (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 338 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Garden Wing)

Room, 1 King Bed, Ocean View (Garden Wing)

Room, 1 King Bed, Ocean View (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Garden Wing)

Room, 2 Double Beds, Ocean View (Garden Wing)

Room, 2 Double Beds, Ocean View (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Beach Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Ocean View (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 338 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 376 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Garden Wing)

Suite, 1 Bedroom (Garden Wing)

Suite, 1 Bedroom (Garden Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 1384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 338 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (Wave Wing)

Suite, 2 Bedrooms, Ocean View (Wave Wing)

Suite, 2 Bedrooms, Ocean View (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 1986 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 2 Bedrooms, Ocean View

Presidential Room, 2 Bedrooms, Ocean View | Living area

Presidential Room, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 2051 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds (Wave Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 2 Double Beds (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Bay View (Wave Wing)

Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room

Suite, 2 Bedrooms, Bay View (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
2 bedrooms
  • 1384 sq ft
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Ocean View (Beach Wing)

Suite, 1 King Bed, Ocean View (Beach Wing) | Living area

Suite, 1 King Bed, Ocean View (Beach Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 676 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed (Wave Wing)

Honeymoon Suite, 1 King Bed (Wave Wing) | Living area

Honeymoon Suite, 1 King Bed (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 856 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
1 San Geronimo Street, San Juan, 00901

What's nearby

  • Escambron Beach - 9 min walk - 0.8 km
  • Condado Beach - 11 min walk - 0.9 km
  • Distrito T-Mobile - 17 min walk - 1.5 km
  • Pan American Pier - 19 min walk - 1.6 km
  • Puerto Rico Convention Center - 5 min drive - 3.3 km

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪Mojito's - ‬1 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Balneario El Escambrón - ‬9 min walk
  • ‪Fogo de Chão - ‬3 min walk

About this property

Caribe Hilton

Family-friendly resort near Escambron Beach
Located close to Fort San Jeronimo and Condado Beach, Caribe Hilton provides a swim-up bar, a poolside bar, and a terrace. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Treat yourself to a deep-tissue massage, reflexology, or a manicure/pedicure at Zen Spa Océano, the onsite spa. Be sure to enjoy international cuisine and ocean views at the 10 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include snorkeling, volleyball, and scuba diving. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as designer stores on site and 2 coffee shops/cafes.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), 3 outdoor tennis courts, and valet parking (surcharge)
  • Express check-out, supervised childcare (surcharge), and a paddleboard on site
  • A 24-hour front desk, a banquet hall, and water sports equipment
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 652 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 27-inch LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Caribar
  • Ice Cream Cookie & Co
  • Mojito's
  • Morton's The Steakhouse
  • Starbucks

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 65,003 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1949
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 45.78 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
San Juan Hilton Caribe
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel Caribe
Hilton Hotel San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Hotel
Caribe Hilton San Juan Resort
Caribe Hilton Resort San Juan
Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
San Juan Caribe Hilton Resort
Resort Caribe Hilton
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Hilton Hotel San Juan
Caribe Hilton San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Frequently asked questions

Does Caribe Hilton have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Caribe Hilton?

As of Nov 24, 2024, prices found for a 1-night stay for 2 adults at Caribe Hilton on Nov 25, 2024 start from CA $396.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Caribe Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caribe Hilton?

Self parking is available for USD 25 per night. Valet parking is available for USD 32 per day.

What time is check-in at Caribe Hilton?

Check-in start time: 4 PM; Check-in end time: 6 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Caribe Hilton?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Caribe Hilton located?

Located in San Juan Antiguo, this beachfront resort is in the historical district and within a 5-minute walk of Luis Muñoz Rivera Park and Fort San Jeronimo. Escambron Beach and Condado Beach are also within 15 minutes.

Caribe Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 788 out of 1419 reviews" "
Rating 8 - Good. 324 out of 1419 reviews" "
Rating 6 - Okay. 167 out of 1419 reviews" "
Rating 4 - Poor. 80 out of 1419 reviews" "
Rating 2 - Terrible. 60 out of 1419 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis E chaires

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was up to date, clean, and comfortable. Shower barely got lukewarm and porch furniture was outdated and uncomfortable. Facilities/amenities are awesome and the overall experience was really nice.
Stayed 3 nights in Nov 2024

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities
Pool was really nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Keri, Hyde Park

Stayed 1 night in Aug 2024

4/10 Poor

Wendy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I no longer trust Expedia ratings. Seems ratings for hotels in Puerto Rico are much more generous than other areas. This hotel needs repair and updates. Room smelled musty and was very run down. 1 Elevator didn’t work for 2 days, at first they had wet floor cone in front, but wasn’t working. Finally put a sign up. Only at breakfast there. Was subpar, we dormant do buffet- seems they expect everyone to do that and get items from there. The potatoes were cold. We did not spend time at the property other than sleep & get out to see area, nothing nice at the hotel to make us want to stick around there at all.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elfrida

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and professional! The hotel was beautiful!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location convenient to both old san juan and condado
Stayed 4 nights in Nov 2024

10/10 Excellent

Sammie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked dat it was very peaceful there
Stayed 4 nights in Nov 2024

8/10 Good

Nicole K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The bar staff at the bar in the pool was awesome. Thank you so much to Hiram, Roberto and Jose. Me gusta mucho!
Stayed 5 nights in Nov 2024

6/10 Okay

Yamil

Business traveller, Travelled with partner
Need a refresh urgent!!
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and pool area with hot tubs.
Stayed 3 nights in Nov 2024

8/10 Good

Hassan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Property condition needs upgrade as the hotel is getting older.
Stayed 2 nights in Nov 2024

10/10 Excellent

Salvatore

Stayed 3 nights in Oct 2024

10/10 Excellent

Sylvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos nuestra Luna de Miel y todo bien lo unico que no hubo agua caliente la primera noche
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicholas

Stayed 4 nights in Oct 2024

8/10 Good

Keosha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, love the shops and food options around the resort premises. Our room was Ocean and garden view. Loved it!
Stayed 3 nights in Nov 2024

10/10 Excellent

Miesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Oct 2024

4/10 Poor

MICHELA

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property should charge considerably less for the poor quality it offers. We had to switch rooms three times because of cleanliness issues. In general, it’s run down, dingy and the rooms even smell of mold. It felt dirty - not pleased with this place at all. The only good thing was the location that allowed me to be away from the property is much as possible.
Stayed 2 nights in Nov 2024

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was good. The hotel staff was amazing and the facilities wete clean. The only inconvenience was Rustica Ristorante, while the food was ok the service wasnt. The waitresses provided a poor service and was unfriendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Lillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This day was amazing the stuff was great wonderful do it
Stayed 2 nights in Nov 2024

6/10 Okay

Eneaqua

Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5