SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property
Hotel with free breakfast, near Santa Clara County Fairgrounds

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior
Pool
Reception
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Sofa bed - double
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Accessible, Jetted Tub

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
2650 Monterey Hwy, San Jose, CA, 95111

What's nearby

  • Santa Clara County Fairgrounds - 15 min walk
  • CSU San Jose State University - 4 min drive
  • San Jose Convention Center - 5 min drive
  • SAP Center at San Jose - 6 min drive
  • Santana Row Shopping Center - 10 min drive

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪The Boiling Crab - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

Hotel near Santa Clara County Fairgrounds
Located close to CSU San Jose State University and San Jose Convention Center, SureStay Plus Hotel by Best Western San Jose Central City provides a free breakfast buffet, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the sauna. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Limo/town car service, an electric car charging station, and a front-desk safe
  • Concierge services, coffee/tea in the lobby, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 57 individually furnished rooms offer comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with shower/tub combinations and hair dryers
  • 45-inch TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

Is SureStay Plus Hotel by Best Western San Jose Central City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western San Jose Central City?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western San Jose Central City on Feb 23, 2025 start from CA $139.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Plus Hotel by Best Western San Jose Central City?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western San Jose Central City?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Plus Hotel by Best Western San Jose Central City?

Check-out is at noon. Late check-out is available for a fee.

Where is SureStay Plus Hotel by Best Western San Jose Central City located?

Located in South San Jose, this hotel is 0.8 mi (1.2 km) from Santa Clara County Fairgrounds and within 3 mi (5 km) of CSU San Jose State University and San Jose Convention Center. San Jose Center for the Performing Arts and Raging Waters are also within 6 mi (10 km). Capitol Station (Caltrain) is 21 minutes by foot.

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SureStay Plus Hotel by Best Western San Jose Central City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 426 out of 937 reviews
Rating 8 - Good. 290 out of 937 reviews
Rating 6 - Okay. 123 out of 937 reviews
Rating 4 - Poor. 48 out of 937 reviews
Rating 2 - Terrible. 50 out of 937 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Marsha

The building is new and kept up very well. They offered breakfast*; variety of items.
Stayed 1 night in Feb 2025

8/10 Good

Marsha

Quiet
Stayed 2 nights in Feb 2025

10/10 Excellent

?????

The staff made concessions and we checked in early, good pleasant service, cleanliness, very tasty breakfast!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Teresa

Clean and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Everything was fine for the one night stay. Quiet
Stayed 1 night in Jan 2025

8/10 Good

Rachael

This is an affordable easy stay with wonderful staff. The facilities are really rundown. It was nice to have a pool and a few hot tubs. The restaurant on site is priced ridiculously and not worth it.
Stayed 1 night in Nov 2024

10/10 Excellent

Byron

Every thinks good
Stayed 1 night in Dec 2024

10/10 Excellent

Eduardo

Covinient
Stayed 1 night in Feb 2025

10/10 Excellent

Marilyn

from the staff easy check-in.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachael

The front desk staff was always helpful and nice to me. I massively appreciated their kindness and patience towards me
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

I like that the fitness center is 24 hours even though we didn’t use it. The room is spacious but the only thing is that the heater was not warming after the second day.
Stayed 2 nights in Jan 2025

8/10 Good

Judy

Very clean, nice beds
Stayed 1 night in Oct 2024

10/10 Excellent

Natalia

Nice stay, super clean and friendly.
Stayed 1 night in Jul 2024

8/10 Good

EDELIA

Comfortable and friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

m

The room was clean and quiet.
Stayed 1 night in Oct 2024

8/10 Good

Jacqueline

I would come again & again.
It was nice & quiet. And friendly Motel office personel .
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Friendly, helpful staff. Very clean and comfotable.
Stayed 3 nights in Oct 2024

2/10 Terrible

Afshan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible old rooms with insects
Stayed 2 nights in Nov 2024

10/10 Excellent

Israel

Clean
Stayed 2 nights in Nov 2024

8/10 Good

Olga

Room stay
The room was nice only problem was the blankets were too thin
Stayed 1 night in Nov 2024

10/10 Excellent

Holly

I didn’t expect it to be a motel from the photos online but it felt clean and safe so no complaints. The surrounding area has a lot of food options
Stayed 1 night in Oct 2024

6/10 Okay

Marco

I needed two more towels as our reservation was for 4 people. The sign at the front desk says towels available at anytime . Asked for two more , half hour later they still didnt have any available. My wife and two daughters are here for a funeral and had to share two towels after we all showered. :)
Stayed 1 night in Jan 2025

10/10 Excellent

Ruth

Comfortable bed, breakfast, jetted tub and lots of channels on the tv. Will diffinitetly come again!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Excellent spacious room, good standard, clean, all mod cons including room safe. Dining options nearby walking distance. Recommend.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Gym was very limited. Sauna was nice. Spa tub not heated
Stayed 7 nights in Dec 2024