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"top notch staff working at this property headed by victor....who surprised me by reckognizing me from a previous visit....who took the time to welcome me back and make sure i was happy....extremely professional....the bartending staff were excellent ramon-irvin- luiggi-alberto-nelson just to name a few of the bartending staff all were great making simple to exotic cocktails with PREMIUM spirits not cheap booze like other resorts.....most of the food i found delicious if you cant find something here that you like to eat your not hungry......the cleanliness of the hotel and grounds could not be better.....you could spend more elswhere .....but i dont think you find better resort.....the only thing i would like to see improvents are is more bathrooms.... a very common complaint from all patrons......more tvs in the sports bar with more networks so you can see the sporting event that you want.....it would also be nice to see their designated smoking area upgraded for us people who are ciggarette and cigar smokers.....9.6 out of 10 score for me ....thank you Riu Palace Pacifico"

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"Our stay was excellent. Staff was friendly especially Andrea (with the activities). The food was good. The property was on the smaller side but never felt crowded or busy. "

"Amazing staff. Honestly was expecting mediocre experience but was very impressed. The ONLY thing I can compin about is that the walls/levels are super thin. Could hear children crying and what sounded like furniture moving around. Other than that, I would definitely come back here. "

"na"

"Great service. Good food. We had premium package which is worth the upgrade. Room was nice ocean view."

"everything v.g."

"The food was delicious, and the Staff was friendly and great nightly entertainment. The gym equipment could us an upgrade. "

"Nice place. Good service "