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Hotel Dulce Luna

2.5 star property
Hotel in San Cristóbal de las Casas with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Dulce Luna

Standard Double Room, 2 Double Beds
Terrace/patio
21-inch TV with satellite channels
Front of property
Standard Double Room, 2 Double Beds | Bathroom

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 182 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 182 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 182 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Avenida Benito Juarez #13, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk - 0.3 km
  • San Cristóbal de las Casas Cathedral - 9 min walk - 0.8 km
  • Plaza 31 de Marzo - 9 min walk - 0.8 km
  • Mesoamerican Museum of Jade - 11 min walk - 1.0 km
  • Ex-Convent of Santo Domingo - 15 min walk - 1.3 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪Hijas e Hijos del maiz - ‬1 min walk
  • ‪Cacao Nativa - ‬4 min walk
  • ‪La Casa de las Lolas - ‬2 min walk
  • ‪Luigui's Pizza - ‬3 min walk
  • ‪Hamburguezas de San Francisco - ‬5 min walk

About this property

Hotel Dulce Luna

Hotel located in Santa Lucía
Hotel Dulce Luna provides amenities like a terrace and a shopping mall on site. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), tour/ticket assistance, and a water dispenser
  • Luggage storage, a 24-hour front desk, and a front-desk safe
Room features
All guestrooms at Hotel Dulce Luna include amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 21-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

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includes taxes & fees
May 5 - May 6
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 95 per person

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 8 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 95 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site
No pets and no service animals are allowed at this property

Property is also known as

Hotel Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna
Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna San Cristobal De Las Casas, Mexico - Chiapas
Jardines de Luz
OYO Hotel Dulce Luna
Hotel Dulce Luna Hotel
Hotel Dulce Luna San Cristóbal de las Casas
Hotel Dulce Luna Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Dulce Luna pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Dulce Luna?

As of Apr 20, 2025, prices found for a 1-night stay for 2 adults at Hotel Dulce Luna on Apr 21, 2025 start from CA $26.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Dulce Luna?

This hotel doesn't offer parking.

What time is check-in at Hotel Dulce Luna?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Dulce Luna?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Dulce Luna located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Santo Domingo Handicraft Market, Arches of Carmen, and Foro Cultural Kinoki. Café Museo Café and Church of San Nicolás are also within 10 minutes.

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Hotel Dulce Luna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 33 out of 133 reviews
Rating 8 - Good. 37 out of 133 reviews
Rating 6 - Okay. 29 out of 133 reviews
Rating 4 - Poor. 25 out of 133 reviews
Rating 2 - Terrible. 9 out of 133 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Luis Esteban

Todo bien, muy tranquilo el lugar
Stayed 1 night in Apr 2025

8/10 Good

Alan

Personal muy amable y atento
Stayed 1 night in Mar 2025

4/10 Poor

Jeremy

Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Todo bien, Pero nos tocó ruido.

Las personas hacen mucho ruido, hay un juego de futbolito que es muy ruidoso y no permite descansar a gusto.
Stayed 1 night in Dec 2024

2/10 Terrible

Juan

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fátima del Rosario

Stayed 1 night in Nov 2024

8/10 Good

Rubisel De Jesus

Muy bien
Stayed 1 night in Oct 2024

10/10 Excellent

Guillermo

Stayed 1 night in Jul 2024

6/10 Okay

Arturo

Stayed 1 night in May 2024

10/10 Excellent

Tania

Lo único es que no tenía Netflix jaja, está mejor que algunos hoteles de allí cerca
Stayed 1 night in May 2024

10/10 Excellent

Javier esteban

Un hotel muy cómodo y familiar recimendado
Stayed 1 night in May 2024

10/10 Excellent

Nancy Guadalupe

Las personas de la recepción son muy amables, nos brindaron indicaciones en donde podíamos comer o pasar un rato agradable
Stayed 1 night in May 2024

10/10 Excellent

javier ivan

viaje fin de semana

una experiencia agradable, el personal te recibe de una manera cordial
Stayed 1 night in Mar 2024

10/10 Excellent

Miguel

Excelente locación
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy Nallely

Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Comodo

El servicio es bueno, el trato amable. El luga es sencillo pero muy comodo. Cuentan con agua caliente y ofrecen shampo, jabon, papel de baño, servicio de television por cable.
Stayed 1 night in Dec 2023

6/10 Okay

Alberto

Stayed 1 night in Nov 2023

4/10 Poor

miguel angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no recomendable

el hotel a mi criterio no cumple los estandares para calificarlo con tres estrellas, su localizacion no es clara y no se informa por parte del hotel fue dificil dar con la nomenclatura de la calle, la habitacion es mas adecuada para un Hostal o casa de huespedes, el sanitario no cuenta con lo basico para el aseo personal, solo con una toalla pequela , mala expediencia.
Stayed 1 night in Sep 2023

10/10 Excellent

Arturo

Stayed 2 nights in Aug 2023

8/10 Good

juan carlos

Estuvo muy buena mi estancia A dos cuadra del ado ,hay hospitales cerca tiendas, restaurante a dos cuadras Para descansar todo bien ,si quieren habitación más grande pidan más grande y habitación doble.
Stayed 3 nights in Jul 2023

8/10 Good

Dinora

Sencillo y bonito
Stayed 2 nights in Apr 2023

10/10 Excellent

Ismael

Stayed 3 nights in Apr 2023

2/10 Terrible

Giovanni

Liked: Amenities, property conditions & facilities
Muy mala, desde que no hay ventilación y al solicitar mandan en equipo en espantosas condiciones. Para facturar ponen excusas y no se ponen de acuerdo para informar al cliente en tiempo y forma. Tampoco admiten visitas.

8/10 Good

JOSE LUIS

Muy pequeño...

La ubicacion esta muy bien. Solo que el cuarto esta muy pequeño y las camas estan muy bajas, no puedes caminar bien entre una cama y otra....Muy pequeño en cuarto
Stayed 2 nights in May 2022

10/10 Excellent

Héctor

Stayed 3 nights in Dec 2021