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Mercure Tunbridge Wells Hotel

4.0 star property
Find serenity in the hotel’s lush garden or indulge in international flavors at The Mallows restaurant. A 24-hour business center ensures productivity during your stay.

Choose dates to view prices

Photo gallery for Mercure Tunbridge Wells Hotel

Exterior
Exterior
Superior Room, 1 Double Bed
Desk, iron/ironing board, free WiFi, bed sheets
Superior Room, 1 Double Bed

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Pet-friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, Multiple Beds (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
LED TV
Hair dryer
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
LED TV
Hair dryer
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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Mar 16 - Mar 17
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About the area

Map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL

What's nearby

  • BowlPlex Tunbridge Wells - 3 min drive
  • Dunorlan Park - 3 min drive
  • Assembly Hall Theater - 4 min drive
  • Pantiles - 5 min drive
  • Bewl Water - 11 min drive

Getting around

  • Maidstone Beltring Station - 9 min drive
  • Gatwick Airport (LGW) - 48 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Robin Hood - ‬3 min drive
  • ‪Royal Oak - ‬4 min drive
  • ‪Pierre Loti - ‬5 min drive
  • ‪Costa Coffee - ‬7 min walk

About this property

Mercure Tunbridge Wells Hotel

Upscale hotel near Pantiles
Located close to Dunorlan Park, Mercure Tunbridge Wells Hotel provides a garden, a hair salon, and dry cleaning/laundry services. The on-site international cuisine restaurant, The Mallows, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A front-desk safe, a banquet hall, and outdoor furniture
  • Smoke-free premises, a water dispenser, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 84 rooms feature comforts such as 24-hour room service, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LED TVs with digital channels
  • Heating, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mallows

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,306 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 10 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

Is Mercure Tunbridge Wells Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Tunbridge Wells Hotel?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Mercure Tunbridge Wells Hotel on Mar 2, 2025 start from CA $96.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Tunbridge Wells Hotel?

Self parking is available for GBP 10 per day.

What time is check-in at Mercure Tunbridge Wells Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Tunbridge Wells Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Tunbridge Wells Hotel located?

Situated in Royal Tunbridge Wells, this hotel is 1.5 mi (2.5 km) from Dunorlan Park and 2.9 mi (4.6 km) from Pantiles. Tonbridge Castle and Hop Farm Family Park are also within 6 mi (10 km).

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Mercure Tunbridge Wells Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 288 out of 1000 reviews
Rating 8 - Good. 392 out of 1000 reviews
Rating 6 - Okay. 200 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Very welcoming & warm atmosphere Good location. Excellent customer service; staff friendly but professional Good breakfast range Spacious room Goid value
Stayed 2 nights in Feb 2025

8/10 Good

Michele

The rooms are spacious, the breakfast and dinner was good and the staff were helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

W.

Easy access good parking, beautiful surroundings, extremely friendly ,helpful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Staff were amazing, so helpful and efficient
Stayed 3 nights in Dec 2024

8/10 Good

anthony

Shame swimming pool has closed Good size.rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

The location of the hotel was great, close to all the local amenities, free parking as long as you register your car, which isn't to big an issue. Though the car park is poorly lit at the entrance and some parts of the car park. Cigarette butts, near the entrance of the hotel. Though NO blame on the hotel, just the disrespectful guests. The accommodation was lovely in most parts, everything in your room for your stay. The corridors were cold, was the only downside. All the staff were so lovely, they really went the extra mile. Especially Lisa and Ernest at breakfast were so informative and Just made the stay very enjoyable. My partner and I would recommend this hotel to stay in.
Stayed 3 nights in Feb 2025

8/10 Good

Natalie

Clean & convenient. Had to pay to park unless a Meecure member which is free and easy so worth doing. Bar not particularly well stocked but room very nice, comfortable and clean. Slept very well, would rexcomend
Stayed 1 night in Dec 2024

8/10 Good

Charlene

the staff where fabulous
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

The staff were very helpful and friendly. The room was exceptionally clean. Thank you susie kimber
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Fantastic staff and service.
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Great hotel Decor a little dated for the Christmas area and horrible tamp smell as you walk into the reception. But other wise stay was great clean staff nice to
Stayed 1 night in Nov 2024

8/10 Good

Michele

A nice hotel. We had a comfortable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Ben

Amazing hotel Lovely staff Highly recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

farooque

Lovely hotel. Not in Tunbridge wells so need transport. Rooms need upgrading but the staff are lovely and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Olga

Good for a short stay
Stayed 1 night in Aug 2024

8/10 Good

Lauren

The hotel is nice enough, and good value for money given the area. Not in Tunbridge Wells (centre is about a 10-15 minute drive away) but close enough to be convenient. The decor (particualrly the carpets) are outdated, and my room had a slight sewage smell at times. But it was a good place to stay for working purposes.
Stayed 1 night in Nov 2024

10/10 Excellent

Clive

Very nice staff good food
Stayed 1 night in Jun 2024

8/10 Good

Hedd

Was only an overnight stay on way to Dover
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

The staff are friendly and helpful.the food in the restaurant was very good and the service was great
Stayed 1 night in Aug 2024

8/10 Good

jim

Easy access and parking. The gardens and facility needs some TLC
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Lovely hotel , room a little tired in places but overall a good stay , comfy bed, exceptionally clean and lovely staff
Stayed 1 night in Jul 2024

8/10 Good

SANDRA

Stayed overnight and all was fine. Staff were so friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Mary

The hotel was conveniently situated for our needs. Our Room was spacious and the bed comfortable. The meal choices were good and the staff attentive and very friendly. We would be very happy to stay again when in the area
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

The hotel was an excellent choice for us, convenient, friendly & helpful staff and good dining availability.
Stayed 2 nights in Apr 2024

8/10 Good

John

Clean, good rooms.
Stayed 1 night in Jun 2024