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Mercure Rouen Centre Cathedrale

4.0 star property
Hotel with a 24-hour front desk, steps from Rouen Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Rouen Centre Cathedrale

Sports facility
Exterior
Minibar, in-room safe, blackout drapes, soundproofing
Exterior
Reception

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed, Balcony, View

Privilege, Double Room, 1 Double Bed, Balcony

Privilege, Double Room, 1 Double Bed, Balcony, View

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Sofa bed - double
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Multiple Beds

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000

What's nearby

  • Rouen Cathedral - 2 min walk - 0.2 km
  • Rouen Christmas Market - 2 min walk - 0.2 km
  • Gros Horloge - 5 min walk - 0.4 km
  • Tour Jeanne d'Arc - 9 min walk - 0.8 km
  • Charles Nicolle Hospital - 16 min walk - 1.4 km

Getting around

  • Palais de Justice Tram Station - 5 min walk
  • Theatre des Arts Tram Station - 7 min walk
  • Rouen (URO-Rouen - Seine Valley) - 26 min drive

Restaurants

  • ‪Dame Cakes - ‬2 min walk
  • ‪Brasserie Paul - ‬3 min walk
  • ‪First Avenue - ‬3 min walk
  • ‪Le Bovary - ‬3 min walk
  • ‪Subway - ‬2 min walk

About this property

Mercure Rouen Centre Cathedrale

Upscale hotel near Rouen Cathedral
Located close to Church of Saint-Maclou and Saint-Ouen Church, Mercure Rouen Centre Cathedrale provides a library, dry cleaning/laundry services, and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, luggage storage, and free newspapers
  • Smoke-free premises, an elevator, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 125 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and electrical adapters/chargers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 18 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19.90 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 19.90 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen

Frequently asked questions

Is Mercure Rouen Centre Cathedrale pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Rouen Centre Cathedrale?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Mercure Rouen Centre Cathedrale on Dec 6, 2024 start from CA $119.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Rouen Centre Cathedrale?

Self parking is available for EUR 18 per day. Limited spots are available.

What time is check-in at Mercure Rouen Centre Cathedrale?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Rouen Centre Cathedrale?

Check-out is at noon.

Where is Mercure Rouen Centre Cathedrale located?

Located in Rouen City Centre, this hotel is within a 5-minute walk of Rouen Cathedral, Church of Saint-Maclou, and Gros Horloge. Saint-Ouen Church and Tour Jeanne d'Arc are also within 10 minutes. Palais de Justice Tram Station is 5 minutes by foot and Theatre des Arts Tram Station is 7 minutes.

Mercure Rouen Centre Cathedrale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 469 out of 932 reviews" "
Rating 8 - Good. 349 out of 932 reviews" "
Rating 6 - Okay. 74 out of 932 reviews" "
Rating 4 - Poor. 24 out of 932 reviews" "
Rating 2 - Terrible. 16 out of 932 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is lovely- set in a pedestrian zone right next to the cathedral. Lots of shops and eateries all around. It was very clean and quiet. The staff was professional, helpful and pleasant. A great stoop!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a great area. Easy walk to all attractions and train station.
Stayed 3 nights in Sep 2024

10/10 Excellent

Whitney

Stayed 1 night in Sep 2024

10/10 Excellent

Heribert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinient for visiting the old centre and cathedral. Plenty wateringholes nearby offering a variety of good food. A bit of a puzzle to get to the hotel by car, but I blame my navigation system (or the person who entered the coordinates...)😉
Stayed 1 night in Sep 2024

10/10 Excellent

Herma, St. Albert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of the historical part of Rouen. Very walkable. Room was very clean and spacious. Breakfast was excellent. Parking is somewhat difficult. We had a van which did not fit in their underground parking. Be prepared to drive around to find a parking spot.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

8/10 Good

Brigitte

Travelled with family
Liked: Amenities
Parking access is difficult. Otherwise the stay was pretty good. They did not clean our room, however.
Stayed 2 nights in Sep 2024

8/10 Good

Jeff

Liked: Cleanliness
Good value
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t ask for a better location. You can walk to everything . Beautiful part of the city..Has an underground parking garage which was great. Steep and a little challenging to get in and out. But so nice to have in the city center. Interior and bathrooms could use an update. But I would stay there again because of the location.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good central location, secure car park
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Great staff
Thank you to all the staff for fixing our air conditioning unit so quickly and looking after us so well.
Stayed 2 nights in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, decor and vibe. Pillows a bit naff.
Stayed 2 nights in Jul 2024

8/10 Good

Kathryn

Stayed 1 night in Jul 2024

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

A

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s a dump!
This hotel is dump. Do not stay here under any circumstances unless you enjoy disappointment. The parking system simply does not work. A guest needs a code to progress in the barriered one way street to gain entrance, the hotel say the send a code, they did not. As you might imagine there was quite a queue developed at this entrance and some hopefuls had a code, it was wrong. The staff did not answer the intercom or the phone. The most dispiriting thing to was that instead of accepting the situation and apologising they argued and dismissed the whole thing. The hotel, apart from the reception/restaurant area was noticeably grubby, the decor tired/shabby. It was in need of significant maintenance, our fridge did not work, the curtains hung off the rails as the sliders were broken and there was exposed wiring apparent. The lavatory blocked. I would normally have taken these matters up with the staff but could not face the self satisfied, bored, clearly poorly trained people who should get out of the service industry asap. DO NOT STAY HERE!
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only for small People.
Havde bestilt 3 enkeltsenge men fik dobbelt seng og opredning. Badeværelses bruser meget lav, og loftet lavt. Er man 2 meter, så er der ikke plads. Toilet er i børnehøjde, dermed en god træning af knæene. Meget central beliggenhed.
Stayed 1 night in Jul 2024

10/10 Excellent

ALFONSO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Rouen
Centrally located and very comfortable with a wonderful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and very quiet in the evening.
Stayed 1 night in Jul 2024

10/10 Excellent

steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and in a great location.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agreable sejour
agreable sejour
Stayed 1 night in Jul 2024

10/10 Excellent

Sarl Defifeu

Stayed 1 night in Jul 2024

10/10 Excellent

benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities, room comfort
Mercure Rouen
Great location. The people at the Mercure were helpful and friendly. The rooms were clean and upbeat feeling. Cute bar and restaurant.
Stayed 1 night in Jun 2024

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was quick and efficient. Room was nice. Breakfast good.
Stayed 2 nights in Jun 2024

General hotel information

Reasons to Book
Nice Bathroom & Great Facilities
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Address
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime