Rio Grande Vacation Packages

Staff was friendly and helpful. It took the hotel 2 days to make their laundry and dryer machines work. We were not able to do any laundry until the night before we had to check out, which was rather inconvenient.

Great location by the Frostwood gondola to Orange Bubble Express lift. Truly ski in and out. Three issues were: our adult children (all with the same last name) were not allowed to check in until we arrived. They started charging a ridiculous $280 to park a second car in the empty garage for the week. We also got WiFi access for only six devices despite having a 4 bedroom apartment for 10 people. Otherwise a great time was had by all

The Villa suite was spacious, comfortable, and had added amenities like steam in the shower, fireplace, and a jacuzzi. The kitchen was well equipped. The jacuzzi was in the bedroom, which was odd. Other than the bathroom and kitchen, the Villa was dated and well worn, and the floors were pretty badly damaged. Our Villa was directly across from the 24 hour a day swimming pool with no view of the mountain. So, we were looking directly at the pool from the balcony, and they were looking directly at us. The entire Westgate property is labyrinthine requiring the use multiple elevators and long hallways to navigate. It was a common joke on the elevators about guests being lost in the maze and never heard from again. The staff were very friendly but equally unhelpful. No one knew anything about anything. So, we were on our own for even the most basic information or directions. For instance, no one knew that the Westgate operated a shuttle to and from the Canyons Village to Park City. When learned that on our last day when we saw the Westgate shuttle in Park City (after having taken an Uber). Most of the staff were foreign nationals. While I applaud anyone learning a foreign language, and wish I could speak their language as well as they spoke English, it often made communication difficult. Ski lifts were within easy walking distance, but it is not ski-in - ski-out as advertised.

Beautiful location quiet rooms, wonderful staff

Great boutique hotel. Love the Kimpton line of hotels.