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Tru by Hilton Ashland

2.5 star property
Suburban hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Ashland

Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Business centre
Pool
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Desk chair
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Desk chair
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Desk chair
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Desk chair
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Desk chair
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Desk chair
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Desk chair
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
101 North Carter Road, Ashland, VA, 23005

What's nearby

  • Randolph-Macon College - 20 min walk - 1.7 km
  • Ashland/Hanover Visitor's Center - 3 min drive - 2.2 km
  • Henrico Sports & Events Center - 9 min drive - 11.4 km
  • Kings Dominion - 10 min drive - 12.1 km
  • Short Pump Town Center - 22 min drive - 31.6 km

Getting around

  • Ashland Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cookout - ‬9 min walk
  • ‪Cracker Barrel - ‬10 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Tru by Hilton Ashland

Hotel in the suburbs
Tru by Hilton Ashland provides amenities like a gym and a business center. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A 24-hour front desk, an elevator, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 97 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with premium channels
  • Mini fridges, housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Frequently asked questions

Is Tru by Hilton Ashland pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Tru by Hilton Ashland?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Ashland on Dec 22, 2024 start from CA $117.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru by Hilton Ashland?

Self parking is free at this property.

What time is check-in at Tru by Hilton Ashland?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Ashland?

Check-out is at noon.

Where is Tru by Hilton Ashland located?

Situated in the suburbs, this hotel is 1 mi (1.6 km) from Randolph-Macon College and 1.4 mi (2.3 km) from Ashland/Hanover Visitor's Center. James River Cellars Winery and Hanover Country Club are also within 6 mi (10 km). Ashland Station is 27 minutes by foot.

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 890 out of 1320 reviews" "
Rating 8 - Good. 239 out of 1320 reviews" "
Rating 6 - Okay. 101 out of 1320 reviews" "
Rating 4 - Poor. 43 out of 1320 reviews" "
Rating 2 - Terrible. 47 out of 1320 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

donna

Business traveller
Did not respond to one message I sent!!
Stayed 1 night in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Hannah

Travelled with partner
Disliked: Property conditions & facilities
My husband and I did not have a great experience. There was lady bugs galore in our room and we weren’t able to switch to another room because of them being booked to capacity. The front desk told me that other guests had been complaining of the lady bugs as well on a different floor. The curtain chain/string was broken and the bathroom shower could’ve used a little bit of updating/renovations. My husband and I will not be staying at this hotel again
Stayed 2 nights in Nov 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Marshall

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room had roaches in it. I have a video of the roach on the wall and a picture of the other one dead on the floor. I wouldn’t recommend anyone stay here.
Stayed 1 night in Nov 2024

8/10 Good

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and neat
Stayed 1 night in Nov 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entry area was very modern well.kept lots of activities such as billoards and shuffleboard. Loved the 24 hr coffee and tea bar!
Stayed 2 nights in Nov 2024

10/10 Excellent

Maybelline

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at the Tru and did not disappoint, great experience. Friendly staff, clean and comfortable room. Will definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean environment. Friendly staff. Great stay at an affordable price!
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the Employees that I came into contact work were EXTREMELY nice and happy that I was there. It reminded me of the Disney World employees. I met Sean at the front desk, Jay fixed my tv, and quite a few others whose names I didn't get. My ONLY request is that they wear name tags, bc I truly wasn't sure who the employees were that were not behind the desk.... they were all wonderful though! I will definitely be back.
Stayed 2 nights in Nov 2024

6/10 Okay

Mary

Liked: Staff & service
Staff was nice & efficient Washclothes were soiled, floors didnt seem clean & shower had a very small stream of water with very little pressure. I dont think we'll be staying here again!
Stayed 1 night in Nov 2024

10/10 Excellent

renee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and I was able to check in early after my flight.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Xavia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s been a while since I’ve had exceptional customer service at a hotel. Tori, first point of contact was a gem. Very helpful, friendly and accommodation at check in. Later that evening Iesha was at the front desk and she was able to tell me about the are, where to get what I needed and on top of that any additional pillows, blankets etc… she made it happened. . The hotel was very clean. Showers had great water pressure and temperature. Rooms were clean. Loved the hardwood floors, you name it. Definitely will stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

Kylie

Liked: Staff & service
It’s convenient and allows pets. But I didn’t have any hand soap in the bathroom and there was a tiny roach I had to kill. The cleanliness and diligence in supplying amenities could definitely be better. But it’s a good price and convenient to the highway.
Stayed 1 night in Nov 2024

10/10 Excellent

Karry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place !
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The room was clean and comfortable, but had some wear and tear, especially in the bathroom. Breakfast was standard stuff but good and hot. Convenient to dining, Walmart, and Kings Dominion. Would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the Interstate noise all was splendid. Modern, clean facilities and an awesome shower, free breakfast and 24/7 Lavazza coffee in the Lobby - I will stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra, Savannah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great one night stay.
Stayed 1 night in Sep 2024

10/10 Excellent

wen

Liked: Cleanliness, property conditions & facilities
Clean and pet friendly
Stayed 1 night in Oct 2024

8/10 Good

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Shelley

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy online check in
Stayed 1 night in Oct 2024

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept like a baby!!!
Stayed 1 night in Oct 2024