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Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
Hotel with 2 restaurants, near Short Pump Town Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

Exterior
Exterior
Meeting facility
Bar (on property)
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillowtop bed
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillowtop bed
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Private bathroom
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Private bathroom
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Parlor Suite Non-Smoking

Parlor Suite Non-Smoking | Living area

Parlor Suite Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Private bathroom
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Drury Plaza Hotel Richmond

Pool
Hot tub
Breakfast included
Pet-friendly
9.6 out of 10, Exceptional, (2552)
The price is CA $153
CA $177 total
includes taxes & fees
Dec 26 - Dec 27
Drury Plaza Hotel Richmond
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About the area

Map
12042 West Broad Street, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 12 min walk
  • Sheltering Arms Institute - 3 min drive
  • Henrico Doctors' Hospital - 12 min drive
  • University of Richmond - 14 min drive
  • Lewis Ginter Botanical Garden - 14 min drive

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬10 min walk
  • ‪Firebirds Wood Fired Grill - ‬11 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

Upscale hotel near Short Pump Town Center
Consider a stay at Hilton Richmond Hotel & Spa/Short Pump and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a deep-tissue massage, a manicure/pedicure, and a body scrub at Aura Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and an elevator
  • A vending machine, a computer station, and laundry services
  • Guest reviews speak highly of the helpful staff
Room features
All 254 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 65-inch flat-screen TVs with premium channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aroma Cafe
  • Shula's Steakhouse
  • The Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 11 meeting rooms
  • 21,937 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 18.00 per person
  • Covered self parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

Does Hilton Richmond Hotel & Spa/Short Pump have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Hilton Richmond Hotel & Spa/Short Pump?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Hilton Richmond Hotel & Spa/Short Pump on Dec 24, 2024 start from CA $228.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Richmond Hotel & Spa/Short Pump pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Richmond Hotel & Spa/Short Pump?

Self parking is available for USD 10.00 per day.

What time is check-in at Hilton Richmond Hotel & Spa/Short Pump?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

What time is check-out at Hilton Richmond Hotel & Spa/Short Pump?

Check-out is at noon.

Where is Hilton Richmond Hotel & Spa/Short Pump located?

Located in Short Pump, this spa hotel is 0.6 mi (1 km) from Short Pump Town Center and 1.8 mi (2.9 km) from Sheltering Arms Institute. Elk's Lodge and Hunting Hawk Golf Club are also within 6 mi (10 km).

Hilton Richmond Hotel & Spa/Short Pump Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1006 reviews" "
Rating 8 - Good. 208 out of 1006 reviews" "
Rating 6 - Okay. 76 out of 1006 reviews" "
Rating 4 - Poor. 49 out of 1006 reviews" "
Rating 2 - Terrible. 36 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul E

Stayed 1 night in Nov 2024

10/10 Excellent

lauren

Stayed 3 nights in Nov 2024

6/10 Okay

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The beds are too firm for my liking. My back was in pretty rough shape from one night.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel!
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael L.

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
5 stars says it all.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen, Winchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location. Super convenient to lots of stores, food options and a short walk to an awesome gym.
Stayed 1 night in Nov 2024

8/10 Good

Christina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom shower was not cleaned before our arrival. There was a lot hair on the walls inside the tub. Parking one night was a nightmare. They had an event going on so we had to park across the street. Other than those 2 things we had a good stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen Lane

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great location. Close to shops and restaurants. Rooms were clean. Friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sidney

Stayed 2 nights in Oct 2024

2/10 Terrible

Adam

Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything—on site dining, comfortable clean rooms, indoor pool and is in close proximity to many restaurants and the best shopping.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and convenient.
Stayed 3 nights in Nov 2024

4/10 Poor

Alice

Liked: Cleanliness
Disliked: Property conditions & facilities
This is a very nice property but check-in staff were somewhat disappointing—we were a little early and she left us sit waiting while giving others their room keys. In the morning when we showered the water was almost cold — we called down and they dismissed it as “we were full last night “. So our showers were cold!!! Probably not the first time this issue was brought to their attention—but Hilton doesn’t remedy it!!!! Again, a bit disappointing!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Rodney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great overall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Oct 2024

6/10 Okay

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t like that I could use my Hilton honor number to get points for my stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

John. A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed Good food
Stayed 2 nights in Nov 2024

6/10 Okay

Ebonie

Liked: Staff & service
Very outdated
Stayed 2 nights in Oct 2024

8/10 Good

Peaches

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is driving distance within a lot of great restaurants and shopping mall. There is a SPA on the property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay - great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Stayed 1 night in Aug 2024

10/10 Excellent

Chrissy

Stayed 1 night in Oct 2024

8/10 Good

Carla, Gainesville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice overall. Food for our event was below average. Room was partially updated. Bathroom pending.
Stayed 1 night in Oct 2024

General hotel information

Reasons to Book
Comfortable Beds & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0