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Extended Stay America Select Suites - Richmond - West End - I-64

2.5 star property
Enjoy seamless convenience with express check-out and a front-desk safe. Take care of business or unwind at your own pace.

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Photo gallery for Extended Stay America Select Suites - Richmond - West End - I-64

Studio, 2 Queen Beds, Non Smoking
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
Exterior
Lobby
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Extended Stay America Select Suites Richmond Innsbrook

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
6.4 out of 10, 631 reviews
The price is CA $108
CA $126 total
includes taxes & fees
Mar 2 - Mar 3
Extended Stay America Select Suites Richmond Innsbrook
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About the area

Map
10961 W Broad St, Richmond, VA, 23060

What's nearby

  • Short Pump Town Center - 5 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 12 min drive
  • Virginia Commonwealth University - 16 min drive

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Noodles & Company - ‬9 min walk
  • ‪Silver Diner - ‬10 min walk
  • ‪The Beach House - ‬10 min walk
  • ‪Five Guys - ‬4 min walk
  • ‪Panera Bread - ‬12 min walk

About this property

Extended Stay America Select Suites - Richmond - West End - I-64

Hotel near Short Pump Town Center
Extended Stay America Select Suites - Richmond - West End - I-64 provides amenities like laundry facilities and conference space. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Express check-out, an elevator, and a front-desk safe
  • Smoke-free premises and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 142 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Richmond West End
Extended Stay America Richmond West End I-64
Extended Stay America Richmond West End I-64 Aparthotel
Extended Stay America Richmond West End I-64 Glen Allen
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel
Extended Stay America Richmond West End I 64
Extend Stay America Richmond
Extended Stay America Richmond West End I 64
Extended Stay America Suites Richmond West End I64

Frequently asked questions

Is Extended Stay America Select Suites - Richmond - West End - I-64 pet-friendly?

Yes, Extended Stay America Select Suites - Richmond - West End - I-64 allows pets (limit 1 total). There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Select Suites - Richmond - West End - I-64?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Select Suites - Richmond - West End - I-64 on Feb 23, 2025 start from CA $96.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Select Suites - Richmond - West End - I-64?

Self parking and extended parking are free at this property.

What time is check-in at Extended Stay America Select Suites - Richmond - West End - I-64?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Extended Stay America Select Suites - Richmond - West End - I-64?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Extended Stay America Select Suites - Richmond - West End - I-64 located?

Situated in the suburbs, this hotel is 2.5 mi (4 km) from Short Pump Town Center and 3.1 mi (4.9 km) from Virginia Hospital & Health. Regency Square Mall and Sheltering Arms Institute are also within 6 mi (10 km).

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Extended Stay America Select Suites - Richmond - West End - I-64 Reviews

Reviews

5.8
Rating 10 - Excellent. 232 out of 1004 reviews
Rating 8 - Good. 157 out of 1004 reviews
Rating 6 - Okay. 143 out of 1004 reviews
Rating 4 - Poor. 186 out of 1004 reviews
Rating 2 - Terrible. 286 out of 1004 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

I had a nice stay no problems!
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

This is my third time staying at this location and it’s truly been a great experience, I came from NY to met my close friend and when i got to the hotel i had the best service from sayed , he helped me settle in and feel welcomed. Will definitely be staying again!
Stayed 1 night in Jan 2025

8/10 Good

Claudette

Easily accessible and friendly stafg.
Stayed 3 nights in Jan 2025

10/10 Excellent

Framk

My experience at Extended stay was great. The staff were friendly and welcoming, the hotel was clean, the rooms were clean. There was parking. My overall stay was great definitely recommend to others.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Rately i get a good night sleepRarely do I get a good night's rest when I stay away from my home. The room was clean, the bed was a king and comfortable, I got a very good night's sleep which I am thankful for because I had a long day of travel ahead of me.
Stayed 1 night in Feb 2025

8/10 Good

Claudette

The front.desk staff is very friendly. The even hold a ground floor for me because i have difficulty with stairs.room for me
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohammad reza

Always my first choice because the service is amazing, the room are clean good, near by activities and restaurants. Fast and free WiFi… I love everything about this hotel. The hotel comes with a kitchen so you can cook homemade meals and feel right at homeon point for the area. I loved it!
Stayed 1 night in Jan 2025

6/10 Okay

Joseph

Was ok
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Forth time staying here and I will stay again. Staff was very nice and accommodating. The room was clean and nice for Me the bed was a little soft but not bad. Conclusion…. I would recommend and will stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Even though my reservations got canceled front desk clerk accommodated for my check in . They are always helpful. I’ve stayed here a few times now and it’s a good hotel for a quick trip in the city! The beds are comfortable and the rooms are clean. The hotel is walking distance or a quick uber ride from pretty much everything you could need.
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Staff
Stayed 1 night in Jan 2025

10/10 Excellent

keneth

I was pleasantly impressed at how clean this hotel was. We came in a little late, around 7:30, Greg (I think) was very nice and took care of us. Our rooms were a really good size, very spacious for 2 people, an infant, and a small dog. Yes, it was very pet friendly. Everything was super clean, I was impressed! The location was close to all of the restaurants. Not right in the mix, but close enough so you're not close to the highway or traffic. Overall, we had a great stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

I was pleasantly impressed at how clean this hotel was. We came in a little late, around 7:30, Hosan(I think) was very nice and took care of us. Our rooms were a really good size, very spacious for 2 people, an infant, and a small dog. Yes, it was very pet friendly. Everything was pclean, I was impressed! The location was close to all of the restaurants. Not right in the mix, but close enough so you're not close to the highway or traffic. Overall, we had a great stay!
Stayed 1 night in Jan 2025

8/10 Good

Claudette

Great for your budget. Its clean and i had nonissues.
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

t check in was very helpful and patient with my booking dropped the ball, however he was able to accommodate me and assist me through my situation. Also while staying there I really need a document and extended time due to business meeting. And safi were there to assist me and help me with all issues I "personally" had. This is my second stay. And I will be returning. Thank you.
Stayed 1 night in Feb 2025

8/10 Good

Claudette

Convenience
Stayed 2 nights in Jan 2025

2/10 Terrible

Terrence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room as old and run down. Outside the room was noisy and also there were roaches inside the room
Stayed 1 night in Jan 2025

10/10 Excellent

Marshall

Its was a good stay .
Stayed 1 night in Sep 2024

10/10 Excellent

Crystal

Hotel was very convenient. Liked to always stay here plus people they are always helpfull.
Stayed 1 night in Sep 2024

8/10 Good

Yohannys

Good
Stayed 1 night in Dec 2024

10/10 Excellent

Peng Y

Quiet clean parking and helpful front desk
Stayed 2 nights in Aug 2024

10/10 Excellent

Arthur

Great
Stayed 1 night in Oct 2024

10/10 Excellent

Wazih

I have to say that I have stayed in many hotels, but my experience at Extended Stay America has been amazing. The staff and property manager are by far the best I have ever encountered. In many other hotels, managers tend to micromanage their properties, but here, the managers not only take care of the customers but are also actively involved in cleaning and handling various tasks that you don’t typically see from other managers. Additionally, the housekeepers are very professional and go above and beyond to ensure your room is clean. They are extremely friendly, greet you with a smile, and always ask if your room is in good condition. You won’t find a better staff anywhere else. I highly recommend Extended Stay America to anyone looking for cleanliness, courtesy, and a staff that genuinely cares for its customers. I am so happy I decided to stay here. Thank you all for the hard work you do!
Stayed 1 night in Jan 2025

10/10 Excellent

eric

not a bad experience at all . Hotel manager was very helpful after my reservation got cancelled . Gave me complimentary rate for my stay . great customer service .
Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

I have been at this location much longer than I thought I would be and I must say all the employees at on the top of their game they are professional and helpful on many occasions I have witnessed them go over and above their job to be helpful to guests weather it be with travel speaking the language of a guess that might not speak English, guests have many requests some are out of the realm of a extended stay but they always try to accommodate each request this is a extended stay,it may be a little different. But always clean , safe , if your looking for a room service, , resort type of things this is not that but the service is as good or better. People tend to write reviews based on what they might have thought or thinking this is a resort , let's remember it's in the richmond ciry. I challenge anyone to find a hotel nearby better then extended stay with a more helpful staff & manger & as safe and clean.
Stayed 1 night in Jan 2025