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Extended Stay America Select Suites - Richmond - West End - I-64

2.5 star property
Suburban hotel in Richmond with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites - Richmond - West End - I-64

Studio, 2 Queen Beds, Non Smoking
Exterior
Property amenity
Lobby
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Premium bedding, desk, laptop workspace, blackout drapes
Extended Stay America Suites Richmond Glen Allen Short Pump
Pet-friendly
Parking included
Free WiFi
Air conditioning
6.2 out of 10, (387)
The price is CA $101
CA $117 total
includes taxes & fees
Dec 11 - Dec 12
Extended Stay America Suites Richmond Glen Allen Short Pump
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About the area

Map
10961 W Broad St, Richmond, VA, 23060

What's nearby

  • Short Pump Town Center - 5 min drive - 4.2 km
  • Henrico Doctors' Hospital - 9 min drive - 8.3 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.5 km
  • University of Richmond - 12 min drive - 10.1 km
  • Virginia Commonwealth University - 16 min drive - 19.7 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Noodles & Company - ‬9 min walk
  • ‪Silver Diner - ‬10 min walk
  • ‪The Beach House - ‬10 min walk
  • ‪Five Guys - ‬4 min walk
  • ‪Panera Bread - ‬12 min walk

About this property

Extended Stay America Select Suites - Richmond - West End - I-64

Hotel near Short Pump Town Center
Extended Stay America Select Suites - Richmond - West End - I-64 provides amenities like laundry facilities and conference space. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Express check-out, a vending machine, and an elevator
  • A front-desk safe and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 142 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Richmond West End
Extended Stay America Richmond West End I-64
Extended Stay America Richmond West End I-64 Aparthotel
Extended Stay America Richmond West End I-64 Glen Allen
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel
Extended Stay America Richmond West End I 64
Extend Stay America Richmond
Extended Stay America Richmond West End I 64
Extended Stay America Suites Richmond West End I64

Frequently asked questions

Is Extended Stay America Select Suites - Richmond - West End - I-64 pet-friendly?

Yes, Extended Stay America Select Suites - Richmond - West End - I-64 allows pets (limit 1 total). There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Select Suites - Richmond - West End - I-64?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Extended Stay America Select Suites - Richmond - West End - I-64 on Nov 24, 2024 start from CA $101.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Select Suites - Richmond - West End - I-64?

Self parking and extended parking are free at this property.

What time is check-in at Extended Stay America Select Suites - Richmond - West End - I-64?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Extended Stay America Select Suites - Richmond - West End - I-64?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Extended Stay America Select Suites - Richmond - West End - I-64 located?

Situated in the suburbs, this hotel is 2.5 mi (4 km) from Short Pump Town Center and 3.1 mi (4.9 km) from Virginia Hospital & Health. Regency Square Mall and Sheltering Arms Institute are also within 6 mi (10 km).

Extended Stay America Select Suites - Richmond - West End - I-64 Reviews

Reviews

5.8
Rating 10 - Excellent. 208 out of 1000 reviews" "
Rating 8 - Good. 160 out of 1000 reviews" "
Rating 6 - Okay. 153 out of 1000 reviews" "
Rating 4 - Poor. 193 out of 1000 reviews" "
Rating 2 - Terrible. 286 out of 1000 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Sep 2024

10/10 Excellent

Savannah

Stayed 2 nights in Oct 2024

10/10 Excellent

Arthur

Liked: Cleanliness, amenities
Great
Stayed 1 night in Oct 2024

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities
Room disgusting. Bathroom disgusting. Wouldn’t take a bath in that tub. Water on floors.
Stayed 1 night in Oct 2024

8/10 Good

Caroline

Travelled with partner
Liked: Amenities
We were not an extended stay so not a fair review. Difficult to find entry using GPS unfamiliar location at night. Overall, it was a decent room at a fair price for VERY tired travelers
Stayed 1 night in Aug 2024

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2024

4/10 Poor

Jason

Disliked: Cleanliness
Dog feces ooutside my room door for 2 days now, i have a broken chair and asked to get it fixed or replaced,said they would but did not. And my bathroom sink bately trickles water
Stayed 4 nights in Sep 2024

10/10 Excellent

Shreedhar

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Business traveller
Disliked: Cleanliness, amenities
Bugs & dirty!!! Horrible experience!!! I left!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
Nice quite place and area . After cancelled my reservation i litellay showwd up at midnight but i made it . Hotel employee very helpful. My room was good and clean . No comments at all .
Stayed 1 night in Aug 2024

10/10 Excellent

Peng Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean parking and helpful front desk
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding purpose
Check in was good . Even though reservations got cancelled cause of flight but front desk person able to give me the room . Property was not bad , its seems like quit . Room was clean .
Stayed 1 night in Aug 2024

4/10 Poor

Brittany

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Edwin

Stayed 1 night in Aug 2024

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SATISFIED
MY RESERVATION GOT CANCELLED . BUT STILL FRONT DESK PERSON HELP ME FOR CHECK IN .MY FLIGHT GOT DELAY BUT THANKS TO FRONT DESK EMPLOYEE. ROOM WAS FINE AND CLEAN , SPECIALLY BED WAS COMFY
Stayed 1 night in Aug 2024

4/10 Poor

Chris

Disliked: Cleanliness, property conditions & facilities
Upon arrival, learned from a piece of paper tacked up in the lobby that breakfast is no longer available. Room was dingy, cabinetry in rough shape, refrigerator had rust. Bathtub had mold in the usual spots (under soap dish, etc.). Smoke detector battery was beeping low, but to their credit they replaced it within an hour or so. Microwave was clean, bed was simple, but comfortable, and clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Ralph C

i have no comment
Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Huge rooms. Comfortable beds
Stayed 1 night in Aug 2024

2/10 Terrible

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
My Mistake Lost Customer
I accidentally booked the wrong day and didn't realize it until I received an email from Hotels.com asking me how my check-in was, then I realized I accidentally booked the wrong day, which was my mistake. I originally had a hotel room booked for the dates I needed but then then venue area changed so I need to cancel that one and rebook a new one closer to where I needed to be. Without realizing it, I thought the dates were the same from my earlier search, but I was wrong. The hotel would not help when I reached out to them the night I was booked for even though it was the wrong day, they would not let me just change my reservation for the next day, because I still needed a room for August 3-4 and not 2-3, which is poor customer service and all I received was excuses that it was locked and to call the next day and talk to Yasir, which was no help at all. I will not book with them again and will share with my other friends who do a lot of traveling for sports.
Stayed 1 night in Aug 2024

4/10 Poor

Edmund

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room very outdated, dirty in places. Missing smoke alarms. Room had smell of stale cigarette smoke
Stayed 1 night in Aug 2024

2/10 Terrible

Kristian

Stayed 1 night in Jul 2024

2/10 Terrible

Mike

Disliked: Cleanliness, amenities, property conditions & facilities
I selected this hotel because I was looking for a basic hotel room to grab a good nights sleep while traveling. I’ve had good luck with this brand in the past but my luck ran out on this trip. From the moment I opened the door to room 309 I knew I had made a mistake. The stench of cigarette smoke and cheap air freshener was so strong that my throat hurts from breathing it in. The overall condition of the room, from the stained carpets to the broken bathroom cabinet door, made this $120 a night hotel the worst night I’ve spent on the road in 25 yrs of travel. I will not be staying at this brand again. Don’t waste your money!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not able to come on time but front desk person accommodate me at 3 am . Its was a quiet place Even though its a exterior property . Room was clean and bed was good . Not a bad a stay for one night .
Stayed 1 night in Jul 2024