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Holiday Inn Express Richmond Downtown, an IHG Hotel

2.5 star property
Hotel with free breakfast, a short walk to Virginia Commonwealth University

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Richmond Downtown, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Free daily buffet breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
20 bathrooms
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
20 bathrooms
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
20 bathrooms
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
20 bathrooms
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
20 bathrooms
  • 330 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
20 bathrooms
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
20 bathrooms
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
20 bathrooms
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
20 bathrooms
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
20 bathrooms
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Richmond - Midtown, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
8.4 out of 10, Very good, (1003)
The price is CA $174
CA $206 total
includes taxes & fees
Dec 16 - Dec 17
Holiday Inn Express Richmond - Midtown, an IHG Hotel
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About the area

Map
201 E Cary St, Richmond, VA, 23219

What's nearby

  • Virginia Commonwealth University - 5 min walk
  • Broad Street - 5 min walk
  • Greater Richmond Convention Center - 10 min walk
  • The National - 12 min walk
  • Altria Theater - 13 min walk

Getting around

  • Richmond Main Street Station - 19 min walk
  • Richmond Intl. Airport (RIC) - 15 min drive

Restaurants

  • ‪Penny Lane Pub - ‬6 min walk
  • ‪Capital Ale House - ‬7 min walk
  • ‪Quench Food + Spirits - ‬6 min walk
  • ‪The Patio Thai - ‬2 min walk
  • ‪Secret Sandwich Society - ‬8 min walk

About this property

Holiday Inn Express Richmond Downtown, an IHG Hotel

Hotel near Virginia Commonwealth University
Located close to Greater Richmond Convention Center and Broad Street, Holiday Inn Express Richmond Downtown, an IHG Hotel provides a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks include:
  • Self parking (surcharge), meeting rooms, and smoke-free premises
  • A banquet hall, an elevator, and free newspapers
  • A vending machine, luggage storage, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 100 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • 20 bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Frequently asked questions

Is Holiday Inn Express Richmond Downtown, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express Richmond Downtown, an IHG Hotel?

As of Nov 15, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond Downtown, an IHG Hotel on Nov 24, 2024 start from CA $149.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Richmond Downtown, an IHG Hotel?

Self parking is available for USD 20 per night.

What time is check-in at Holiday Inn Express Richmond Downtown, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 1:30 AM. After-hours check-in is not available.

What time is check-out at Holiday Inn Express Richmond Downtown, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express Richmond Downtown, an IHG Hotel located?

Located in Downtown Richmond, this hotel is within a 5-minute walk of Central Business District and Virginia Commonwealth University. Broad Street and Greater Richmond Convention Center are also within 15 minutes. Richmond Main Street Station is 19 minutes by foot.

Holiday Inn Express Richmond Downtown, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1001 reviews" "
Rating 8 - Good. 289 out of 1001 reviews" "
Rating 6 - Okay. 127 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness
The staff was very nice. The room was generally clean. The bed was fairly comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in with a friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

2/10 Terrible

tuana

Travelled with family
Disliked: Staff & service
Good evening. Let me start by saying in my 45 years of life I have NEVER given a review on a hotel stay but there was no way I can allow what happened to my children and I happen to someone else. I paid in advance for a room for one night (Saturday Nov 2nd) as my family was attending a religious ceremony on Sunday in Richmond. We live in Portsmouth Virginia. I noticed check in was at 3pm. We didn’t attempt to check in until 5pm on Saturday. I was told by the gentleman at the desk my room wasn’t ready. About 20 mins later while we waited with our luggage he went and checked and it still wasn’t ready. I asked when it would be he said he didn’t know and when I asked to speak with management I was told they weren’t available until Monday. PLEASE NOTE- at this time I was NOT told by him that if I wasn’t on site when my room was ready it would be given to someone else even though I HAD ALREADY PAID FOR THE ROOM and CHECKED IN. Needless to say my children and I go and eat dinner and when I return I am told that my room was given to someone else. When I asked how that was possible since I had previously checked in and paid for the room in advance he said it was first come first serve. That is abysmal service to receive and he pretty much offered me and my children a left over room. I want a refund in full for what I paid to stay at this location as well as the name and number of the GM so I can personally speak to someone about this matter immediately.
Stayed 1 night in Nov 2024

8/10 Good

eric j

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking garage not ideal. Steep steps at front access. Otherwise, very nice.
Stayed 2 nights in Nov 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the excellent customer service!
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Priscila

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was helpful. The room was super nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price point, this hotel exceeded our expectations. Very clean, quiet and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Older property kind of on the fringe of downtown. But we felt safe, the hotel was clean, quiet, and comfortable. Everything I expected. A generous breakfast buffet in the morning with several options. The staff was friendly and very helpful.
Stayed 1 night in Oct 2024

8/10 Good

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Holiday Inn Express was good for us as we visited our son at VCU again. It was easy to get to and the parking was on site and convenient. I appreciated the security measure of needing a key to get to the floors where the rooms were. My only complaint was that the pillows on the bed were so soft and flimsy - my neck still hurts.
Stayed 1 night in Oct 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent help from the desk manager during our Oct 2024 5-day stay. Location is great for all parts of the greater Richmond (VA) area, both walking and by car.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk check!in clerk was excellent, so frie dly and thorough. Beds were comfy and everything very clean. Quiet, walkable to VCU.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mackenzie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot believe the wonderful experience we had at a "budget" hotel. When arriving on the property, we were greeted by the kindest desk clerk, Jason. Check-in was fast and easy. Our rooms were clean and spacious. The room was a little too warm at the start, but we were able to get the air conditioning working to cool it down. The area around the hotel can be noisy on Friday nights, but it wasn't much of the hotel's fault as there seemed to be some kind of party down the street. Breakfast was great and every single person we passed that worked for the hotel was extremely friendly and helpful. Any time we come to Richmond, we're definitely staying at the Holiday Express downtown.
Stayed 3 nights in Oct 2024

6/10 Okay

Leiguang

Liked: Staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Erica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The stay was below average, unfortunately. The other reviews are correct about this property. The rooms are poorly cleaned and even the common areas are dirty. The housekeeping and cleaning staff need to step it up on this property. The sheets are stained which is gross to sleep on. The other staff is average but professional. Also, the fire alarm went off at 5 am just to cement how below-average our stay was.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff upgraded me for free!
Stayed 1 night in Oct 2024

2/10 Terrible

Amr

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This was one of the worst experiences ive ever had in a hotel. Where do I begin with, the first room they put us in was all smelling like Marijuana, the floors were dirty, found pubic hair on the floor, and the shower was dirty. They moved us to another room which was also dirty and disgusting. The shower floor is all rusty and the bathroom needs to be renovated. The room service is trash, they come in the morning do gove you towels and if you ask them to clean they say no. Like what the hell!. Would never ever go back there again. Please try to avoid and dont trust the pictures. Its a scam!
Stayed 5 nights in Oct 2024

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area in walking distance from convention center but far enough away that the area is quiet when convention events/festival streets are crowded:)
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Has everything you need.
Stayed 3 nights in Oct 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service! Incredibly kind and helpful. Great location for walking to The National!
Stayed 1 night in Sep 2024

10/10 Excellent

Ziad, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Friendly staff.
Stayed 4 nights in Sep 2024