Hotel Bethel Puerta del Cielo

3.5 star property
Hotel with spa services, near Aqueduct of Santiago de Querétaro

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January 2025

Photo gallery for Hotel Bethel Puerta del Cielo

Massages
Lounge
Birthday party area
Reception
Massages

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

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About the area

Map
Invierno No. 29, Col. Centro, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 3 min drive - 2.2 km
  • Josefa Ortiz de Domínguez Auditorium - 4 min drive - 2.8 km
  • Aqueduct of Santiago de Querétaro - 4 min drive - 2.9 km
  • Autonomous University of Querétaro - 5 min drive - 2.6 km
  • Corregidora Stadium - 7 min drive - 5.2 km

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪La Casa Verde - ‬4 min walk
  • ‪El Cachanilla Tacos & Beer - ‬4 min walk
  • ‪Cao Cao Café - ‬4 min walk
  • ‪Churros Corregidora - ‬3 min walk
  • ‪Bar Varela - ‬2 min walk

About this property

Hotel Bethel Puerta del Cielo

Hotel near Aqueduct of Santiago de Querétaro
Take advantage of a terrace, a garden, and an arcade/game room at Hotel Bethel Puerta del Cielo. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Tiberias, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and evening entertainment
  • Tour/ticket assistance, books, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and include comforts such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Kitchens, full-sized refrigerators/freezers, and microwaves

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (MXN 200 per day)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 180 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ajalon
  • Tiberias

Things to do

  • Arcade/game room
  • Books
  • Evening entertainment

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Stovetop

More

  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 180 per person
  • Nearby parking fee: MXN 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Bethel Puerta Cielo Queretaro
Hotel Bethel Puerta Cielo
Bethel Puerta Cielo Queretaro
Bethel Puerta Cielo
Bethel Puerta Cielo Queretaro
Hotel Bethel Puerta del Cielo Hotel
Hotel Bethel Puerta del Cielo Querétaro
Hotel Bethel Puerta del Cielo Hotel Querétaro

Frequently asked questions

Is Hotel Bethel Puerta del Cielo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bethel Puerta del Cielo?

Hotel Bethel Puerta del Cielo doesn't offer parking.

What time is check-in at Hotel Bethel Puerta del Cielo?

Check-in start time: 3 PM; Check-in end time: 5 PM. After-hours check-in is not available.

What time is check-out at Hotel Bethel Puerta del Cielo?

Check-out is at noon.

Does Hotel Bethel Puerta del Cielo provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Bethel Puerta del Cielo located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Querétaro Old Train Station, Theater of the Republic, and Zenea Garden. Monument to the Corregidora and Church of the Congregation of Our Lady of Guadeloupe are also within 15 minutes.

Hotel Bethel Puerta del Cielo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

CDMX

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
This hotel is not suitable for young children. I called in advance and staff told me it was perfect for young children but upon arriving the room had dangerous staircases and an open banister. The rooftop is also not secure for children ans its view is on a construction site. Also, expedia description says it has its own self-park parking but it is inaccurate. Hotel uses a third party parking lot a few blocks away from the hotel.
Stayed 2 nights in Feb 2019

10/10 Excellent

Elif, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and cute hotel close to Centro Historico
The staff welcomed us very warm! During our stay we really felt special here. This boutique hotel has super cute and clean rooms on 2 floors. The hotel has a beautiful rooftop with a chill area and hammocks. The entire staff was very very friendly, helpful and such nice to us. The location of the hotel is about 3 blocks away from the Centro Historico (about 5 walking minutes). We stayed here for a night with our friends and really appreciate the treatment! I highly recommend this hotel.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice
Good food, comfortable bed, friendly and helpful staff. Treated like family, the staff went way out of their way to ensure every thing went smoothly. Very well maintained and impeccably clean. This was a difficult three days for us, for what we had to get done. Staying here was an excellent choice.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Un lugar único, bien ubicado, para gente tranquila y sin pretensiones, solo pasarla bien
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Precioso, más por tu dinero. El staff muy amable y en todo momento cordial.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable para pasarlo en pareja
El hotel es bellísimo, vale la pena quedarse dentro y cocinar tu propia comida. La atención es espectacular
Stayed 1 night in Dec 2018

10/10 Excellent

MARCO ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marco de MONTERREY
Increíble atención personalizada. Un paraíso en Querétaro
Stayed 2 nights in Dec 2018

8/10 Good

Edgar, Consultor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar con calor de hogar
Desde la llegada hasta nuestra partida, estuvimos colmados de atenclones. ¡GRACIAS POR TODOS SUS DETALLES!
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente para descansar !!!!!!!
Excelente atención al cliente , muy cómodo , limpio . Muy agradable estancia !!!!
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente hotel muy cerca del centro y con un concepto excepcional
Stayed 2 nights in Feb 2018

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE ES POCO
De verdad pocos hoteles que te hacen sentir como en casa. Este es uno de ellos . Todo edpectacular! Hermoso! Comodo, ubicado, el servicio edpectacular , la comida muy rica! Mis hijos decian que el lugar merece 8000 estrellas! No descuidan ni un detalle . Nunca habia edtado en un hotel boutique, este solo tiene 10 habitaciones hermosas y quedamos invitados a regresar! Justo lo que queríamos, algo rustico, pequeño en el centro de Qro pero con lujo y conodidad. Luisa y todo el equipo de atencion increible . Muchas gracias
Stayed 2 nights in Jan 2018

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bethel
Excelente atención personalizada por la administradora y el resto del personal. Es un hotel pequeño y muy acogedor con habitaciones de tamaño apropiado para familias
Stayed 2 nights in Jan 2018

10/10 Excellent

virgilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
REGRESARIA
MUY BONITO HOTEL LA COMIDA EXQUISITA , LUISA SUPER AMABLE ASI COMO TODO EL PERSONAL
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decoración muy original tanto en las habitaciones como en las zonas comunes. Zona de descanso muy agradable. Camas muy cómodas. Servicio especialmente cálido.
Stayed 1 night in Dec 2017

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 % recomendado
Excelente atención
Stayed 1 night in Aug 2017