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Casa Santiago Hotel Boutique

3.5 star property
Hotel with a full-service spa, near Josefa Ortiz de Domínguez Auditorium

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Casa Santiago Hotel Boutique

Terrace/patio
Luxury Room
Restaurant
Reception
Shower, towels

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Laundry
    Laundry
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Business Room

Business Room

Business Room

Highlights

Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Down duvet
Premium bedding
Private bathroom
Champagne service
  • 102 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Down duvet
Premium bedding
Private bathroom
Champagne service
  • 154 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Egyptian cotton linens
Down duvet
Premium bedding
Private bathroom
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Egyptian cotton linens
Down duvet
Premium bedding
Private bathroom
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Independencia #28, Col. Centro, Querétaro, QUE, 7600

What's nearby

  • Zenea Garden - 3 min walk
  • Alameda Hidalgo Park - 9 min walk
  • Aqueduct of Santiago de Querétaro - 15 min walk
  • Josefa Ortiz de Domínguez Auditorium - 20 min walk
  • Corregidora Stadium - 5 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪El Mesón de Chucho el Roto - ‬2 min walk
  • ‪Las gorditas del portal - ‬2 min walk
  • ‪Hank's Querétaro - ‬2 min walk
  • ‪Nevería Galy - ‬3 min walk
  • ‪Restaurante 1810 - ‬2 min walk

About this property

Casa Santiago Hotel Boutique

Hotel located in Downtown Querétaro
Josefa Ortiz de Domínguez Auditorium is located near Casa Santiago Hotel Boutique, which provides a terrace, an art gallery on site, and designer stores on site. Indulge in a hot stone massage at Spa Santiago, the onsite spa. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), concierge services, and a front-desk safe
  • 1 meeting room, luggage storage, and a 24-hour front desk
  • Tour/ticket assistance, smoke-free premises, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Casa Santiago Hotel Boutique include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Smart TVs with Netflix, streaming services, and satellite channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 310 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 850 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 280 for children
  • Pet fee: MXN 850 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Santiago Queretaro
Casa Santiago Hotel Boutique Hotel
Casa Santiago Hotel Boutique Querétaro
Casa Santiago Hotel Boutique Hotel Querétaro

Frequently asked questions

Is Casa Santiago Hotel Boutique pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 850 per pet, per day. Service animals are exempt from fees.

How much is parking at Casa Santiago Hotel Boutique?

There is free parking nearby.

What time is check-in at Casa Santiago Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Casa Santiago Hotel Boutique?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Casa Santiago Hotel Boutique located?

Located in Downtown Querétaro, this spa hotel is within 1 mi (2 km) of Querétaro Regional Museum, Aqueduct of Santiago de Querétaro, and Josefa Ortiz de Domínguez Auditorium. San Francisco Temple and Government Palace are just steps away.

Casa Santiago Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 110 out of 138 reviews" "
Rating 8 - Good. 16 out of 138 reviews" "
Rating 6 - Okay. 5 out of 138 reviews" "
Rating 4 - Poor. 3 out of 138 reviews" "
Rating 2 - Terrible. 4 out of 138 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms was awesome! The staff gave us a delicious cheesecake when we arrived and then some delicious cookies for a good nights sleep! Definitely coming back to this hotel. Highly recommend!
Stayed 1 night in Sep 2024

2/10 Terrible

David

Stayed 2 nights in Jun 2024

10/10 Excellent

Blanca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice property in the middle of everything. Would love to come back.
Stayed 1 night in Jul 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely hotel
This has got to be one of the best hotels we’ve stayed at. Wonderful staff, super clean, I’m not just talking about the room, but the whole hotel itself. It was also peaceful and slept like bears. If we go back to Queretaro, we’ll stay here.
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Stayed 1 night in Jun 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good option for the historic center Bed and pillos not very comfortable Everything else very nice
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and bed was comfortable. Hotel offers free parking located about 10min walk away. Only complaint would be that a party was going on somewhere near the hotel one night and we could hear the music well past midnight. Not the hotels fault, but though I would mention it, in case you book a weekend stay. Restaurant Carola is located within the hotel…eat there. Food is awesome. Overall, we enjoyed our stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Keewon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like this hotel. Comfy bed with, little smelly comforter. Friendly employees, amazing restaurant and bar inside the hotel. Recommended I’d like to stay here again
Stayed 2 nights in Feb 2024

10/10 Excellent

marion

Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful. Best service ever.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Querétaro‘s Centro Historico
Very nice hotel with friendly staff, many amenities, a great rooftop space for drinks and meals, an on-site restaurant and located within easy walking distance of all the attractions and many great restaurants.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sabina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is beautiful and well-located in the historic downtown area.
Stayed 5 nights in Feb 2024

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend fun
It was wonderful, hotel staff was so nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jimena

Liked: Amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

PATRICE BRUCE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great location and great place to stay downtown Queretaro
Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel was really cute and comfortable.
Stayed 5 nights in Nov 2023

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay
We just spent 6 nights here along with all of our friends for our wedding week. Without us asking, they went above and beyond for us in every way possible. There wasn’t a single thing they didn’t jump to accommodate us with. A truly perfect stay. Their entire staff, from the front desk to the waiters to cleaning staff and maintenance worker, is absolutely wonderful.
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and knowledgeable about the area. They offered wonderful recommendations with tours and areas to eat. The property was very modern and clean. I will definitely be returning here on our next stay!
Stayed 2 nights in Nov 2023

10/10 Excellent

Antonia

Stayed 2 nights in Oct 2023

10/10 Excellent

Jorge, Coronado

Liked: Cleanliness, staff & service, property conditions & facilities
Great !!!
Stayed 2 nights in Jul 2023

8/10 Good

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a really good place to stay and visit the center of Queretaro; the staff is lovely with you; however, the room has an aperture in the window, and you have to be careful because the people outside can see inside your room and bathroom.
Stayed 2 nights in Apr 2023

10/10 Excellent

GUSTAVO

Stayed 1 night in Apr 2023

8/10 Good

Terence Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very helpful. Laundry is implied that there are macines for guest use, but no.
Stayed 7 nights in Mar 2023