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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Eco-certified Queenstown hotel in Queenstown City Centre with a 24-hour front desk

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Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

View from property
Superior Lakeview King
Exterior
Lobby
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Parking available
  • Room service
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Lakeview 2 Double

Superior Lakeview 2 Double

Superior Lakeview 2 Double

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • 592 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Double

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Double

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Lakeview King

Superior Lakeview King

Superior Lakeview King

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Double Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Two Double Room With Lake View

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior King Room With Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Breakfast served, local cuisine

Copthorne Hotel & Apartments Queenstown Lakeview

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, (1004)
The price is CA $206
CA $237 total
includes taxes & fees
Mar 2 - Mar 3
Copthorne Hotel & Apartments Queenstown Lakeview
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About the area

Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk
  • Queenstown Beach - 5 min walk
  • Queenstown Mall - 6 min walk
  • Kiwi and Birdlife Park - 14 min walk
  • Skyline Queenstown - 15 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cookie Time - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Rata - ‬6 min walk
  • ‪Kfc - ‬7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Upscale eco-certified hotel located in Queenstown City Centre
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Copthorne Hotel and Resort Queenstown Lakefront. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Impressions Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Smoke-free premises, tour/ticket assistance, and 3 meeting rooms
  • A front-desk safe, concierge services, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 187 rooms offer comforts such as 24-hour room service, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch TVs with satellite channels
  • LED light bulbs, refrigerators, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (NZD 15 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Things to do

  • Ski storage
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.50 for children
  • Covered self parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
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Copthorne Resort Queenstown
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Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on Mar 22, 2025 start from CA $243.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?

Self parking is available for NZD 15 per day.

What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Check-out is at 10 AM.

Where is Copthorne Hotel and Resort Queenstown Lakefront located?

Located in Queenstown City Centre, this eco-certified hotel is within a 5-minute walk of Queenstown Gardens, Queenstown Beach, and St Josephs Parish. Queenstown Ice Arena and Williams Cottage are also within 10 minutes.

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Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 1003 reviews
Rating 8 - Good. 379 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

KA WAN

Good location, clean and cozy place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Staff was very helpful and place was great for walking down to main street
Stayed 2 nights in Dec 2024

8/10 Good

James

Somewhat older, but well-kept. Great location, easy walk to shops and restaurants.
Stayed 3 nights in Jan 2025

10/10 Excellent

Salman

Excellent Hospitality.. Very Professional and Friendly Staff, Delicious and Gorgeous BF. Highly Recommended for Family Stay..
Stayed 2 nights in Dec 2024

10/10 Excellent

Ting Tuan

Good hotel
Stayed 3 nights in Nov 2024

8/10 Good

Lisa

Liked: Property conditions & facilities
Hotel was clean, great staff but room was very tired and well overdue a refresh.
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Stunning views and great location!
Stayed 2 nights in Sep 2024

8/10 Good

Marie

You could hear showers and toilets flushing from neighboring rooms, not very well insulated. It was somewhat difficult to navigate the different levels and "blocks" that comprise the hotel. The lake view was beautiful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Patrick

.
Stayed 1 night in Feb 2025

10/10 Excellent

Alannah

We loved our stay. The spa was amazing.
Stayed 9 nights in Aug 2024

10/10 Excellent

John

We were upgraded to a suite with a fantastic view over the lake. Bed and shower were excellent. We used hotel parking which was convenient. Hotel is a 10 minute walk to shopping and restaurants with botanical garden access on the way.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Convenient to town and lovely service at front desk.
Stayed 1 night in Jul 2024

10/10 Excellent

Kristy

A long walk to our room but a very quiet and convenient hotel. Lovely helpful staff at checkin
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Staff did nothing about our complaint
Stayed 4 nights in Feb 2025

6/10 Okay

Leanne

Liked: Property conditions & facilities
Location is great for walking into the town and the view of the lake from the room was nice. The staff were helpful and friendly but the room was dated. There was no air con in room but a fan and the window barely closed with the latch which was loose. Overall it suited me for the location but the rooms could benefit from updating.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ahmo-Smail

Great people, nature and food
Stayed 7 nights in Jul 2024

10/10 Excellent

John

Loved the location and our room 1455
Stayed 3 nights in Aug 2024

10/10 Excellent

Mika

I stayed at the hotel for two nights with 3 visiting friends from Japan. The rooms were clean, the reception staff helpful and the overall experience was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Wonderful stay
Stayed 2 nights in Mar 2024

6/10 Okay

Jay

Liked: Property conditions & facilities
Terrible. Room service was a joke.
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Fantastic views and position.
Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel and Niharika

The junior suite I had was tad dated, however, the lakeviews more than made up for it. The bed was comfy and the room was clean & tidy. Didn't quite get the opportunity to try out the in-house restaurants. Staff were courteous. The resort is within walkable distance to the town centre and to the Queenstown Gardens. Will definitely return next time.
Stayed 2 nights in Dec 2024

6/10 Okay

Phillip

Liked: Property conditions & facilities
The hotel needs a big upgrade, getting very old, vanity was cracked and leaking, staff were very good, shower kept going scolding hot and cold.
Stayed 4 nights in Nov 2024

8/10 Good

Mark

Couldn't use the hot tubs cuz they were booked up in the evening and they weren't available in the morning until after checkout time
Stayed 1 night in Jan 2025

10/10 Excellent

Zoe

Hotel was in a good position. Close to the town. It was clean and the staff helpful
Stayed 7 nights in Aug 2024

General hotel information

Reasons to Book
Beautiful Rooms & Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Nearest Airport
Queenstown (ZQN-Queenstown Intl.)