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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Unwind in style by exploring local cuisine for breakfast and dinner. Discover why guests rave about this eco-certified hotel’s perfect blend of comfort and location.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

View from property
Bar (on property)
Exterior
Superior Lakeview King
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Parking available
  • Room service
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Lakeview 2 Double

Superior Lakeview 2 Double

Superior Lakeview 2 Double

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
  • 592 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Double

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Double

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Lakeview King

Superior Lakeview King

Superior Lakeview King

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Breakfast served, local cuisine

Copthorne Hotel & Apartments Queenstown Lakeview

Hot tub
Parking included
Free WiFi
Restaurant
8.2 out of 10, Very good, (1001)
The price is CA $218
CA $251 total
includes taxes & fees
Feb 1 - Feb 2
Copthorne Hotel & Apartments Queenstown Lakeview
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About the area

Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk
  • Queenstown Beach - 5 min walk
  • TSS Earnslaw Steamship - 11 min walk
  • Kiwi and Birdlife Park - 14 min walk
  • Skyline Queenstown - 15 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cookie Time - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Rata - ‬6 min walk
  • ‪Kfc - ‬7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Upscale eco-certified hotel located in Queenstown City Centre
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Copthorne Hotel and Resort Queenstown Lakefront. For some rest and relaxation, visit the spa tub. The on-site local cuisine restaurant, Impressions Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A front-desk safe, luggage storage, and a banquet hall
  • Bicycle parking, an elevator, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff and location
Room features
All 187 rooms offer comforts such as 24-hour room service, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch TVs with satellite channels
  • LED light bulbs, refrigerators, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (NZD 15 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Things to do

  • Ski storage
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.50 for children
  • Covered self parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on Feb 5, 2025 start from CA $267.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?

Self parking is available for NZD 15 per day.

What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Check-out is at 10 AM.

Where is Copthorne Hotel and Resort Queenstown Lakefront located?

Located in Queenstown City Centre, this eco-certified hotel is within a 5-minute walk of Queenstown Gardens, Queenstown Beach, and St Josephs Parish. Queenstown Ice Arena and Williams Cottage are also within 10 minutes.

Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 390 out of 1002 reviews" "
Rating 8 - Good. 382 out of 1002 reviews" "
Rating 6 - Okay. 156 out of 1002 reviews" "
Rating 4 - Poor. 53 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ali

Liked: Staff & service
Stayed 6 nights in Jan 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat older, but well-kept. Great location, easy walk to shops and restaurants.
Stayed 3 nights in Jan 2025

8/10 Good

Lisa, Bishops Stortford

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was clean, great staff but room was very tired and well overdue a refresh.
Stayed 1 night in Jan 2025

6/10 Okay

Cathrona

Liked: Cleanliness, staff & service
The room had no air conditioning and was like a sauna! Staff provided a fan, but definitely a disadvantage not to have aircon. Corridors and lift could have used a vacuum. Although our room was clean. There is no signage and the layout of the hotel is difficult to navigate without pointers. We spent sometime trying to find our way around. The private hot tub was nice but a very basic facility.
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn't use the hot tubs cuz they were booked up in the evening and they weren't available in the morning until after checkout time
Stayed 1 night in Jan 2025

6/10 Okay

Leanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is great for walking into the town and the view of the lake from the room was nice. The staff were helpful and friendly but the room was dated. There was no air con in room but a fan and the window barely closed with the latch which was loose. Overall it suited me for the location but the rooms could benefit from updating.
Stayed 3 nights in Jan 2025

6/10 Okay

Jay

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
Terrible. Room service was a joke.
Stayed 1 night in Jan 2025

2/10 Terrible

Parikshit

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Issue with Expedia: Was promised a room with a view but when reached property, there were no room with view available. Had to spend lot of time talking with the Hotel and then with Expedia executive before we can check-in. Ultimately received a refund of $60 and had to take whatever was available. Issue with Hotel: No air conditioning there was a table fan which couldn't cover whole room. Bathroom was not stocked , floor was not clean or vaccumed Coffee maker was filthy. Overall staff was good and very helpful but the room we got was terrible. We trust Expedia when we do booking so Expedia should have some accountability when we don't get what we are promised or have paid for.
Stayed 1 night in Jan 2025

4/10 Poor

Wayne, Auckland

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property needs an upgrade. The room we got the walls were yellow. The room was very dated. We moved to another room and it wasnt much better for the price. The plis points the bed, shower and jet bath. The room was not good and i would not stay there or recommend the hotel to anyone. Very disappointing
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was very helpful and place was great for walking down to main street
Stayed 2 nights in Dec 2024

2/10 Terrible

Justin, La Jolla

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay. There is no air conditioning. The windows don't have screens. I couldn't sleep as there were bugs buzzing around me all night. This is not a 4 star hotel in the USA...not even a 3 star. If it were in the US it would be 2.5 stars max. The hotel caters to Chinese tourists who probably have different expectations.
Stayed 3 nights in Dec 2024

10/10 Excellent

Murray

Stayed 2 nights in Dec 2024

10/10 Excellent

Salman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hospitality.. Very Professional and Friendly Staff, Delicious and Gorgeous BF. Highly Recommended for Family Stay..
Stayed 2 nights in Dec 2024

6/10 Okay

Stephen

Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel and Niharika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The junior suite I had was tad dated, however, the lakeviews more than made up for it. The bed was comfy and the room was clean & tidy. Didn't quite get the opportunity to try out the in-house restaurants. Staff were courteous. The resort is within walkable distance to the town centre and to the Queenstown Gardens. Will definitely return next time.
Stayed 2 nights in Dec 2024

10/10 Excellent

John, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a suite with a fantastic view over the lake. Bed and shower were excellent. We used hotel parking which was convenient. Hotel is a 10 minute walk to shopping and restaurants with botanical garden access on the way.
Stayed 2 nights in Nov 2024

6/10 Okay

Phillip

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs a big upgrade, getting very old, vanity was cracked and leaking, staff were very good, shower kept going scolding hot and cold.
Stayed 4 nights in Nov 2024

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great being on the ground floor with a grass area and a beautiful view of the mountains and lake. Room was not ready when we arrived after 2pm and our room was not redressed until 5pm. Staff were very friendly and accommodating. The view of our room made up for it - would have been disappointed otherwise
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 2 nights in Oct 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
A long walk to our room but a very quiet and convenient hotel. Lovely helpful staff at checkin
Stayed 1 night in Oct 2024

8/10 Good

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, stunning views! The hotel staff were helpful but not particularly jovial. The bathrooms were very very dated, but it didn't bother me as the view was so perfect. The continental breakfast was very limited. Close walk into town
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and great location!
Stayed 2 nights in Sep 2024

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2024

6/10 Okay

Sushant

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decent but Average, room for improvement
Decent stay but a little run down and outdated for amenities. Good walking distance from city centre. View from the window was good but the shower pressure was terrible.
Stayed 2 nights in Sep 2024

General hotel information

Reasons to Book
Beautiful Rooms & Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Nearest Airport
Queenstown (ZQN-Queenstown Intl.)