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Hotel Universel

3.0 star property
Hotel with free parking, steps from Laval University

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Universel

Spa
Spa
Indoor pool
Reception
Spa

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Prestige Room, 2 Queen Beds

Prestige Room, 2 Queen Beds

Prestige Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Private indoor spa tub
Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Jetted bathtub
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Plus Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Prestige Plus Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 Queen Bed, Kitchenette

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
  • 390 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 390 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Kitchenette

Standard Room, 2 Queen Beds, Kitchenette

Standard Room, 2 Queen Beds, Kitchenette

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

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Ambassadeur Hotel

Pool
Spa
Pet-friendly
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7.6 out of 10, Good, (2158)
The price is CA $118
CA $140 total
includes taxes & fees
Jan 26 - Jan 27
Ambassadeur Hotel
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About the area

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5

What's nearby

  • Laval University - 1 min walk
  • PEPS - 11 min walk
  • Laurier Quebec - 3 min drive
  • Laval University Hospital - 5 min drive
  • Les Galeries de la Capitale - 7 min drive

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 15 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • Boston Pizza
  • ‪Shaker Cuisine & Mixologie Québec - ‬5 min walk
  • ‪ThaiZone - ‬5 min walk

About this property

Hotel Universel

Hotel near Laval University
Located close to PEPS and Cegep de Sainte-Foy, Hotel Universel provides a nightclub, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Boston Pizza Restaurant, features Italian cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • English breakfast (surcharge), luggage storage, and a banquet hall
  • A TV in the lobby, a 24-hour front desk, and ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All 182 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with cable channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 15 to 20 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 15 to 20 for adults, and CAD 15 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Property Registration Number 006160, 2025-12-31

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Does Hotel Universel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Universel?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Universel on Feb 3, 2025 start from CA $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Universel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Universel?

Self parking is free at this property.

What time is check-in at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Universel?

Check-out is at 11:00 AM.

Where is Hotel Universel located?

Located in Sainte-Foy-Sillery-Cap-Rouge, this hotel is within a 10-minute walk of Laval University and Cegep de Sainte-Foy. PEPS and Laurier Quebec are also within 2 mi (3 km).

Hotel Universel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 511 out of 1915 reviews" "
Rating 8 - Good. 597 out of 1915 reviews" "
Rating 6 - Okay. 430 out of 1915 reviews" "
Rating 4 - Poor. 230 out of 1915 reviews" "
Rating 2 - Terrible. 147 out of 1915 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Spa/Pool area was a nice amenity. Staff was kind and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Dusanka

Liked: Cleanliness, staff & service, property conditions & facilities
clean, very comfortable bed, WF and Roku TV was great
Stayed 1 night in Jan 2025

6/10 Okay

Mike

Lack of storage for clothes. The bed was very stiff.
Stayed 4 nights in Dec 2024

6/10 Okay

Jessica

Its okay
Stayed 2 nights in Dec 2024

8/10 Good

Nicholas

Travelled with family
Liked: Staff & service
Staff were really helpful. Didn't like that there is no complimentary continental breakfast. Shortage of towels.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohil

Stayed 2 nights in Dec 2024

6/10 Okay

andrew

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are old and bed mattress was due to be changed. Lobby is clean but rooms are old and require a facelift.
Stayed 1 night in Dec 2024

2/10 Terrible

Djaffar

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
L’Hotel Universal de Québec, n’est vraiment plus ce qu’il était ! Je viens au moins une à deux fois par année et l’hôtel agonise d’année en année. Il faut arrêter l’hémorragie. Le service, les installations ont prit de sérieux coups au flanc. Même les serviettes à la piscine, faut attendre 30 mn pour voir une serviette propre! Ça me désole ! La piscine est froide, le spa est à 20 degré … y a t il un pilote dans l’hôtel ?
Stayed 2 nights in Dec 2024

6/10 Okay

celia

Stayed 2 nights in Dec 2024

8/10 Good

Dmytro

Stayed 1 night in Dec 2024

10/10 Excellent

Hitesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2024

6/10 Okay

shifali

Liked: Cleanliness, staff & service
Rooms were very noisy
Stayed 4 nights in Dec 2024

4/10 Poor

Cesar

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Is the first hotel where I have to request to the front desk to clean the room so I find it clean next day. The towels were very small and the smell of the chlorine of the swimming pool was super strong from the elevator and the hallway.
Stayed 4 nights in Dec 2024

6/10 Okay

Genevieve Veilleux

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
L'entrée de l'hôtel était ok je crois que c’était le seul endroit renové. Les corridors etaient sur le vieux tapis. Notre chambre maintenant : porte de la chambre de bain qui craque, le siege de toilette aussi. La poigne de douche etait sur le point de nous abandonné. Plancher de la chambre etait mou a certain endroit. Tapiserie dans la salle de bain qui décolle. Alarme dincendie a 5h30 le matin finalement pour rien. Tache de sans sous une couverture sous le lit. Table de nuit qui bouette. Ascenseur brisé. Spa brulant, il a fallu le condamné tellement il etait chaud.
Stayed 1 night in Dec 2024

10/10 Excellent

Afsoon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool
Stayed 2 nights in Dec 2024

8/10 Good

Michelle

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Lobby was very nice, but pool and room were outdated and lacklustre
Stayed 1 night in Dec 2024

10/10 Excellent

Félix

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Très bien situé
Stayed 1 night in Dec 2024

8/10 Good

Sara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service; beautiful Christmas decorations; some rooms/areas need a little love
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, amenities
l'espace de la chambre merveilleuse confort je donne un 5 étoiles
Stayed 1 night in Dec 2024

8/10 Good

MARILOU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2024

10/10 Excellent

serge

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautoful property with an amazing staff, easy to find and park at , boston pizza attached to hotel so it was very convenient after along drive ! Rooms were spacious and clean !
Stayed 1 night in Nov 2024

4/10 Poor

Toni

Travelled with group
Disliked: Staff & service, property conditions & facilities
Rooms were clean but old scratched furniture. The hallway is half painted, i love children but they were running around everywhere, pool was too busy to swim in and in the evening people drinking in the reception are everywhere. No maid service to make the beds unless you advise reception in advance but they dont mention it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Félix

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 1 night in Nov 2024

General hotel information

Reasons to Book
Indoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0