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Zel Punta Cana – All inclusive

4.5 star property
All-inclusive property with 4 restaurants connected to the convention center in Punta Cana

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2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Zel Suite
Gym
Interior entrance
Zel Swimup Master Suite | Terrace/patio
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included

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Room options

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Showing 13 of 13 rooms

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Zel Suite

Zel Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 796 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Zel Swimup Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Swimup Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 807 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Zel Two Bedroom Master Suite Swimup

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master Suite Swimup

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Two Bedroom Master

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Master Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Master Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Swimup Master Suite

Zel Swimup Master Suite | Terrace/patio

Zel Swimup Master Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 3531 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite Master With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Deluxe With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Room Deluxe With Pool View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

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Premium bedding, minibar, in-room safe, laptop workspace

Suite Master With Pool View

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

View all photos for Double Suite Master With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Double Suite Master With Garden View

  • Sleeps 6
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

View all photos for Room Standard With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Room Standard With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Double Suite Master With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Double Suite Master With Pool View

  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)
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About the area

Map
Playa Bavaro, Punta Cana, La Altagracia, 23000

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 1.0 km
  • Downtown Punta Cana - 9 min drive - 5.8 km
  • Cortecito Beach - 11 min drive - 3.8 km
  • Los Corales Beach - 12 min drive - 3.0 km
  • Bavaro Beach - 17 min drive - 4.8 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪World Cafe - ‬1 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Riviera Restaurant - ‬6 min walk

About this property

Zel Punta Cana – All inclusive

Luxury all-inclusive property refurbished in 2024 and located near Cocotal Golf and Country Club
Located close to Los Corales Beach and Cortecito Beach, Zel Punta Cana – All inclusive provides a free breakfast buffet, a golf course, and a swim-up bar. Get out on the links at this property and enjoy amenities such as golf lessons and a golf clubhouse. Indulge in a manicure/pedicure, a deep-tissue massage, and a body treatment at AUA Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Yoga classes and fitness classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a poolside bar and a free daily manager's reception.
Additional perks include:
  • 2 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • 5 outdoor tennis courts, luggage storage, and a 24-hour front desk
  • Evening entertainment, massage treatment rooms, and golf privileges (optional)
  • Guest reviews say great things about the pool and helpful staff
Room features
All 190 rooms include comforts such as private outdoor hot tubs and 24-hour room service, in addition to perks like premium bedding and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • HDTVs with premium channels
  • Wardrobes/closets, separate dining areas, and mini fridges

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Tennis lessons
Access to 27-hole golf course
Golf open for guests ages 18 years old and older
Golf green fees
Transportation to golf course

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, French, Spanish

Similar properties

View from room

Serenade Punta Cana Beach & Spa Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
8.0 out of 10, Very good, 5,684 reviews
The price is CA $418
CA $494 total
includes taxes & fees
Apr 8 - Apr 9
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Nokyo
  • Parda
  • Tacorini
  • Volcan

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No elevator
  • Well-lit path to entrance

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture
  • Renovated entire property - December 2024

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 4200 per pet, per night (maximum DOP 4600 per stay)
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Pet fee: DOP 4200 per pet, per night (maximum DOP 4600 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Zel Punta Cana – All inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM–6:00 PM.

How much does it cost to stay at Zel Punta Cana – All inclusive?

As of Mar 25, 2025, prices found for a 1-night stay for 2 adults at Zel Punta Cana – All inclusive on Apr 11, 2025 start from CA $640.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Zel Punta Cana – All inclusive pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of DOP 4200 per pet, per night.

How much is parking at Zel Punta Cana – All inclusive?

Self parking is free at this property.

What time is check-in at Zel Punta Cana – All inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Zel Punta Cana – All inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Zel Punta Cana – All inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include golf, tennis, aerobics classes, and more.

Where is Zel Punta Cana – All inclusive located?

Located in Bávaro, this all-inclusive property is 0.6 mi (1 km) from Cocotal Golf and Country Club and within 3 mi (5 km) of Los Corales Beach and Cortecito Beach. Bavaro Beach and Downtown Punta Cana are also within 6 mi (10 km).

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Zel Punta Cana – All inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 530 out of 1005 reviews
Rating 8 - Good. 221 out of 1005 reviews
Rating 6 - Okay. 100 out of 1005 reviews
Rating 4 - Poor. 71 out of 1005 reviews
Rating 2 - Terrible. 83 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

petra

We loved our stay at the Zel. Food and staff were amazing.
Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Very much worth the stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Tiera

The property was beautiful the staff was great no complaints best part was the spa I feel in love
Stayed 3 nights in Jan 2025

10/10 Excellent

Aurora

Excellent property, completely renovated and with amazing facilities. Beach is great, food was good and service was excellent. Highly recommended and I wouldn’t hesitate to stay here again if back in Punta Cana!
Stayed 1 night in Mar 2025

10/10 Excellent

Aurora

Awesome property, completely renovated and with excellent facilities and staff. Beach is great, the food is very good and the rooms are perfect. Absolutely highly recommended!
Stayed 1 night in Mar 2025

10/10 Excellent

McDaniel

Great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

geraldine

This is a beautiful new resort Very relaxing Swim up suite was amazing Played tennis, did Pilates Enjoyed the drinks and delicious seafood Staff were very helpful and friendly at all times Property is immaculate
Stayed 4 nights in Mar 2025

10/10 Excellent

Shivam

Great news place to be
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose Fernando

My wife & I loved Zel . Everyone is super nice and friendly and super great staff . All together we had a great experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roxanis

Absolutely amazing
Stayed 3 nights in Mar 2025

8/10 Good

Abimbola Omorinsola

Overall great experience
Stayed 5 nights in Feb 2025

8/10 Good

Ashley

The property was great, and the staff were lovely. The food options weren't as robust as they could have been.
Stayed 6 nights in Feb 2025

10/10 Excellent

Flossy Tatiana

Amazing place!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Linda

The staff, service, suites and ambiance were wonderful. Kudos to Onix, from the resort and Claudio, from Destination Services, who made my vacation worry-free and so much more enjoyable. It was nice to have the "perrsonal attention!" I will definitely return to the Zel.
Stayed 4 nights in Mar 2025

8/10 Good

Taoreed

Staff was very polite and very helpful. Food was good, drinks amazing but the facilities look a bit tired in some certain areas, room size is fantastic and the grounds are the best I’ve been to. Great for morning and evening walks, would I go back, definitely.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shirley

If you want to go relax this is the resort…if you are looking for entertainment there is none other than yoga by the Pool. There is only three restaurantes. The buffet is very good i only wish they had Dominican food. The room Are decorated lovely i enjoyed it
Stayed 3 nights in Mar 2025

8/10 Good

Hamza

Excellent service and staff. Food wasn’t the best
Stayed 5 nights in Feb 2025

10/10 Excellent

Jonathan

Very relaxing property! The staff was very attentive and caring. I definitely will be back. Would recommend the the master swim up suite!
Stayed 4 nights in Feb 2025

10/10 Excellent

LaToya Centoria

My husband and I absolutely enjoyed ourselves the staff was amazing, the rooms were beautiful and well layed out, the food was good and the bar tenders were great! The spa and massage was perfect. Needless to say we were definitely blown away by the whole experience. They had activities and entertainment. There was little to no kids so very relaxing. I would highly recommend this for any adults looking to get away and relax without being completely bored.
Stayed 2 nights in Feb 2025

10/10 Excellent

John Phillip

We really enjoyed staying at Zel. The staff was amazing, especially Enrique & Louis at the Tacorini!! The food was really good for an all-inclusive. Rooms were very clean, the grounds were well maintained, big pool and just a short 15 min walk to the beach. Played tennis and pickleball.
Stayed 5 nights in Feb 2025

10/10 Excellent

Derek

Beautiful hotel with awesome pools. The room was clean, comfortable, and spacious! No issues. Food was great, tried all the restaurants, but the staff was the Best! Friendly and always happy to help!
Stayed 6 nights in Feb 2025

10/10 Excellent

Khadijah Amina

I went for 4 days for spring break! Very pretty resort. The staff was super friendly & helpful. I really enjoyed the morning workouts; HIIT at 8am with Kimberly was a 5/5! The beach club food was great I had lunch there every day! The sushi spot is not the best if you’re a sushi eater, but the steakhouse was also great! The buffet served a variety of things which were good. Another fav was the bathtub on the balcony. I love big tubs! Overall I give it 4.5/5 stars.
Stayed 3 nights in Mar 2025

8/10 Good

Mary Jean

We went for a bachelorette party and had a lovely weekend overall. Food was great, drinks were delicious, and the staff was always ready to attend our needs. As a group of young girls we received some unwanted attention from staff/a guest, but as soon as the hotel was made aware on the first night they immediately took care of it and were constantly making sure we were having a good experience. Granted we were a loud group ourselves, everyone was extremely patient with us and I am overall very happy with how our trip turned out. I would recommend this place and I would stay again myself!
Stayed 3 nights in Feb 2025

8/10 Good

Karli

Great place. Amazing staff
Stayed 7 nights in Dec 2024

8/10 Good

Ulyssa

Nice
Stayed 4 nights in Feb 2025