Title: Basic-Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=19458322&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Basic-Hotel Ocean-side relaxation meets evening glamour with convenient limo service for nights out exploring the vibrant local scene ## Photo gallery for Basic-Hotel ![Premium bedding, Select Comfort beds, desk, laptop workspace - Basic-Hotel (Puerto Vallarta)](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/b8076c17.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, Select Comfort beds, desk, laptop workspace - Basic-Hotel (Puerto Vallarta)](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/82d2ab31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, Select Comfort beds, desk, laptop workspace - Basic-Hotel (Puerto Vallarta)](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/efc04783.jpg?impolicy=resizecrop&rw=297&ra=fit) ![NAPOLES | Mountain view - Basic-Hotel (Puerto Vallarta)](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/e3eeb0c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Basic-Hotel (Puerto Vallarta)](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/f412d66f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This laid-back retreat near the Bay of Banderas lets travelers unwind. Basic-Hotel offers practical comforts like in-room WiFi to stay connected. The staff handles luggage storage and arranges local tours for guests wanting to explore beyond the property. ## Reviews 4.8 ## Popular amenities - Free WiFi - Business services - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 20 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 21 - Dec. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 8 of 8 rooms ### View all photos for CERDENA ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/8f622795.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### CERDENA ### Highlights Separate dining area Hypo-allergenic bedding Premium bedding Fan Select Comfort bed Separate bathtub and shower Laptop workspace Desk - 129 sq ft - Sleeps 2 - 2 Queen Beds ### View all photos for JUMBO ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/a3dc4ff2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### JUMBO ### Highlights Separate dining area Hypo-allergenic bedding Premium bedding Fan Select Comfort bed Separate bathtub and shower Private bathroom Laptop workspace - 753 sq ft - Sleeps 8 - 4 Double Beds ### View all photos for PENTHOUSE ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/0247e2d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PENTHOUSE ### Highlights Separate dining area Hypo-allergenic bedding Premium bedding Fan Select Comfort bed Separate bathtub and shower Private bathroom Laptop workspace - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for AMALFI ![AMALFI](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/0f0001ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### AMALFI ### Highlights Separate dining area Hypo-allergenic bedding Premium bedding Fan Select Comfort bed Separate bathtub and shower Laptop workspace Desk - 129 sq ft - Sleeps 2 - 2 Queen Beds ### View all photos for GENOVA ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/8467106c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### GENOVA ### Highlights Separate dining area Hypo-allergenic bedding Premium bedding Fan Select Comfort bed Separate bathtub and shower Laptop workspace Desk - 129 sq ft - Beach view - Sleeps 2 - 1 Queen Bed ### View all photos for POSITANO ![POSITANO](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/555ab3e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### POSITANO ### Highlights Separate dining area Hypo-allergenic bedding Premium bedding Fan Select Comfort bed Separate bathtub and shower Private bathroom Laptop workspace - 129 sq ft - Sleeps 2 - 2 Queen Beds ### View all photos for NAPOLES ![NAPOLES | Mountain view](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/e3eeb0c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### NAPOLES ### Highlights Separate dining area Hypo-allergenic bedding Premium bedding Fan Select Comfort bed Separate bathtub and shower Laptop workspace Desk - 56 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed ### View all photos for VENEZIA ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/28bef230.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### VENEZIA ### Highlights Separate dining area Hypo-allergenic bedding Premium bedding Fan Select Comfort bed Separate bathtub and shower Private bathroom Laptop workspace - 54 sq ft - Sleeps 2 - 2 Queen Beds ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/72000000/71650000/71643100/71643073/21728234.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn By Hilton Nuevo Vallarta Nuevo Nayarit - Pool - Breakfast included - Pet friendly - Parking included 9.0 Wonderful 790 reviews CA $107 CA $129 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Nuevo-Vallarta-Hotels-Hampton-Inn-Nuevo-Vallarta.h71643073.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=180016&destination=Puerto Vallarta&destType=MARKET&latLong=20.653406,-105.225334&searchId=f78ccc32-2e1b-48ea-a182-48612584300d&top_cur=CAD) Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/120000/118000/117967/9b9b2973.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crown Paradise Golden All Inclusive Resort - Adults Only Hotel Zone - Pool - Hot tub - All-inclusive - Spa 7.4 Good 1,910 reviews CA $348 CA $418 total includes taxes & fees Dec 21 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-BASIC-HOTEL.h19458322.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-BASIC-HOTEL.h19458322.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.60703%2C-105.23531&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pzHAZsUZ_DTmu6JHIXlI__Ur9s8=) Libertad 331, Centro, Puerto Vallarta, JAL, 48300 #### What's nearby - Church of Our Lady of Guadalupe \- 2 min walk \- 0.2 km - Cuale Island \- 2 min walk \- 0.2 km - Malecon \- 9 min walk \- 0.8 km - Playa de los Muertos \- 9 min walk \- 0.8 km - Los Muertos Pier \- 9 min walk \- 0.8 km #### Getting around - Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 25 min drive #### Restaurants - ‪Starbucks - ‬3 min walk - ‪El Campanario - ‬2 min walk - ‪La Cappella - ‬2 min walk - ‪Burger King - ‬2 min walk - ‪La Casa Tradicional - ‬2 min walk ## About this property ### Basic-Hotel Hotel near Playa de los Muertos A short walk from Malecon, Basic-Hotel has plenty to offer. Guests can connect to free in-room WiFi. Other perks include: - Limo/town car service, smoke-free premises, and luggage storage - Tour/ticket assistance and a computer station Room features All guestrooms at Basic-Hotel include thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi. Extra amenities include: - Hypo-allergenic bedding and Select Comfort beds - Ceiling fans, daily housekeeping, and desks ## Similar properties ![Outdoor spa tub](https://images.trvl-media.com/lodging/115000000/114250000/114248400/114248320/2583ae46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Kavia Vallarta Downtown Puerto Vallarta - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 70 reviews CA $112 CA $136 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=114248320&PinnedHotelID=114248320&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/2000000/1980000/1973200/1973181/1f809ba9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marlyn Hotel Downtown Puerto Vallarta - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1973181&PinnedHotelID=1973181&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/70000000/69720000/69715800/69715773/ced48da4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rosita Puerto Vallarta Downtown Puerto Vallarta - 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Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=29367748&PinnedHotelID=29367748&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/120000000/119030000/119029900/119029806/37ebc0a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Raices Nomadas Boutique Hotel Vallarta Downtown Puerto Vallarta - Free WiFi - Microwave 9.0 Wonderful 16 reviews CA $163 CA $197 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=119029806&PinnedHotelID=119029806&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/5000000/4240000/4231000/4230979/515806a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catedral Vallarta Hotel Boutique Downtown Puerto Vallarta - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 420 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=4230979&PinnedHotelID=4230979&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/31000000/30180000/30179100/30179011/47b0b44e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostel Vallarta - Adults only Downtown Puerto Vallarta - Breakfast included - Free WiFi - Game room - Bar 2.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=30179011&PinnedHotelID=30179011&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/114000000/113430000/113426800/113426766/1306e25d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Colibrí Malecón Downtown Puerto Vallarta - Free WiFi - Air conditioning CA $191 CA $230 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=113426766&PinnedHotelID=113426766&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/100000000/99990000/99984800/99984724/b12f5499.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Nawalli Puerto Vallarta Boutique Hotel - Adults Only Downtown Puerto Vallarta - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 69 reviews CA $159 CA $191 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=99984724&PinnedHotelID=99984724&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Area shuttle (surcharge) up to 100 km - Bus station shuttle (surcharge) - Casino shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Shopping center shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service ### Conveniences - Guidebooks - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station ### Accessibility - No elevator ### More - 1 building - 4 floors - Beaux Arts architecture - Smoking not allowed ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding - Select Comfort mattress ### Bathroom - Separate bathtub and shower - Towels provided ### More - Ceiling fan - Desk - Fan - Laptop workspace ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: 11:00 AM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The property charges 5 percent for credit card payments The front desk is open daily from 1:00 PM - 2:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children 18 and younger are not allowed at this property; All guests older than 18 are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Credit card charges are subject to a surcharge of 5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Children 18 years old and younger are not permitted at this property Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Construction is underway at a neighboring building and there may be noise disturbance from the construction work Alcohol is not served at this property ### Property is also known as BASIC-HOTEL Adults Hotel Puerto Vallarta BASIC-HOTEL Adults Hotel BASIC-HOTEL Adults Puerto Vallarta BASIC-HOTEL Adults BASIC-HOTEL Hotel Puerto Vallarta BASIC-HOTEL Puerto Vallarta BASIC-HOTEL Hotel BASIC-HOTEL Puerto Vallarta BASIC-HOTEL Hotel Puerto Vallarta ## Frequently asked questions ### Is Basic-Hotel pet-friendly? ### How much is parking? ### What time is check-in at Basic-Hotel? ### What time is check-out at Basic-Hotel? ### Where is Basic-Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Basic-Hotel Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.0 Cleanliness ### 7.0 Location ### 5.0 Staff & service ### 5.0 Property conditions & facilities 10 - Excellent 6 8 - Good 3 6 - Okay 0 4 - Poor 3 2 - Terrible 15 ## Reviews ### 2/10 Terrible #### Verified traveller Feb 16, 2020 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Weird Shared bathroom was not expecting. Chopped up rooms out of a office building. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 2/10 Terrible #### Neftali, Cabos Feb 15, 2020 Disliked: Staff & service, amenities, property conditions & facilities El lugar es completamente horrible pero muy espantoso, de hecho ni me quede en el solo hice checkin y me salí la atención de la señora de recepción es woow malisimo, poco falto para que me dieran un cartón y periódico para dormir en el piso. ##### Neftali Stayed 3 nights in Feb 2020 ### 4/10 Poor #### Verified traveller Feb 12, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### mal servicio no me agrado mucho no hay tv estaba cercas de mi estancia es solo lo bueno ##### Verified traveller Stayed 2 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller Jan 1, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pues llegue al hotel y nadie abrió así que no pude hospedarme,le comenté vía teléfonica a la señora Leticia que llegaría después de las 6 de la tarde y me Dijo que ella me esperaría y todavía unos días antes le volví hablar para confirmar mi llegada a la hora acordada y me volvió a decir que no había problema, llegando al hotel vi cerrado y le marqué al celular y nunca contestó. Llame a Expedia para comunicarles lo sucedido ellos también trataron de comunicarse y nada. AHORA LO QUE QUIERO ES QUE ME REGRESEN MI DINERO POR UM SERVICIO QUE NOOOO RECIBÍ POR QUÉ IRÉ A LA PROFECO POR QUÉ CREO QUE ESTE HOTEL NO TIENE BUENOS COMENTARIOS. ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Francia Nov 18, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No me respetaron el precio No me respetaron el precio querían cobrarme esa cantidad del cuarto por persona yo llegue en la noche y me tuve que ir a otro hotel ,pésimo servicio ##### Francia Stayed 1 night in Nov 2019 ### 2/10 Terrible #### Dale Nov 5, 2019 Disliked: Staff & service, property conditions & facilities #### Hostel not hotel Not at all close to the description this is a hostel not a hotel had to wait to get in then a room with windows but no glass in them so anyone could climb in then a room that was ok but was a huge hassle not as advertised ##### Dale Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Eduardo Nov 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Me gustó mucho la ubicación Esta bien.. Por el precio me agrado y es muy cómodo, cero ruido lo recomiendo mucho ##### Eduardo Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller May 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar, ubicación a pocos pasos de malecón. Personal muy atento ##### Verified traveller Stayed 1 night in May 2019 ### 2/10 Terrible #### Verified traveller Mar 12, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ESTAFADORES PÉSIMO ! SON UNA ESTAFA, SI NO LLEGAS DE 1 A 3 NO TE RECIBEN... Y SE QUEDAN CON TU DINERO ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### David Feb 14, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great price. Great stayed. Good area to walking. ##### David Stayed 3 nights in Feb 2019 ### 10/10 Excellent #### Carlos Alejandro Feb 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Increíble, me la pase fabuloso ##### Carlos Alejandro Stayed 4 nights in Jan 2019 ### 2/10 Terrible #### Verified traveller Feb 5, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort Cuarto sin ventanas, no hicieron el aseo, el drenaje de lavabo y regadera semitapado, la TV sin antena ##### Verified traveller Stayed 2 nights in Feb 2019 ### 2/10 Terrible #### Gayle Feb 1, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disgusted! No receptionist. Door was locked. Some woman let us in, didn’t know we had a reservation, couldn’t rebook 2 rms for us, treated us like we were an inconvenience. Never again! ##### Gayle Stayed 2 nights in Jan 2019 ### 2/10 Terrible #### Julie Jan 28, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Remove this hotel from your website. This hotel needs to be removed from Hotels.com and I am entitled to a full refund. I reserved a family room with three beds, private bath, with air conditioning. The woman at the front desk insisted that I stay in a small dank room with one double bed, no private bath and no air conditioning. She showed me to a shower and toilet at the opposite end of the floor that stands outside of three other rooms. The sink is out in the open. She insisted that I would be the only one using it so it is no problem. (!) She said that there are no private bathrooms in this hotel and no air conditioning. This is blatant fraudulent advertising. ##### Julie Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller Jan 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort La atencion y el trato fue excelente, lo recomiendo. ##### Verified traveller Stayed 2 nights in Jan 2019 ### 2/10 Terrible #### Verna, Colorado Aug 15, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel never had our reservations scheduled. We purchased an all inclusive trip tp puerta vallerta including this hotel . Up on our arrival we get to the hotel by taxi and find out they dont have us down for our reservations! We talked to a gentleman there and he had to call the owner and ask for our reservation, she said dhe did not have us down for one! We had to get anorher taxi and go get another hotel that we had to pay out of our pocket in order for us to stay. We will never book there again! We would like our money back and including the money we had to pay for the other hotel! I have all receipt and my conformation for our reservations. ##### Verna Stayed 7 nights in Aug 2018 ### 2/10 Terrible #### Jesus Aug 5, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Motel de quinta es un hotel si se puede llamar hot Una experience que no le puedo decear a nadie mal servicio y no podiamos dormir porque estavan recortando Las abitaciones para sacar ma's dinero y no poder canselar si canselaba se perdia lo que se cobro por eso yo no pago asta estar en los hoteles de lo demas estaba centrico 3 cuadras del malecon de maciado bonito pero eso no es hotel es un motel de paso mi esposa yego con marcas en los brazos bueno para la otra vamos a tener ma's cuidado. ##### Jesus Stayed 3 nights in Jul 2018 ### 8/10 Good #### Meño Jul 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquilidad Bien tranquilo para descansar y seguria la puerta de acceso al hotel. personal agradable. ##### Meño Stayed 2 nights in Jul 2018 ### 10/10 Excellent #### ANUSHA Mar 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best n very cheap to save money Cheap n best place ! ##### ANUSHA Stayed 1 night in Feb 2018 ### 2/10 Terrible #### Patricia Feb 20, 2018 Disliked: Room comfort #### If you like sleeping in a cave. Most places were sold out, so we had to book this place. First time there $39.00/night for a super small room. No windows, no electic outlets, no towels. We had to share the toilet and shower in the hall. The next day we were upgraded to a larger room. Two beds and our own bathroom. Finally got 1 bath towel & 2 hand towls on the 3rd day. The walls were thin and went up to the ceiling lights so you could hear your neighbors and see when they turned on lights. Oh, we had to pay $10/Xtra/day for upgrade. No, elevator, pool, or drinking water. There are other places to stay for the same price or less that offer more. The 3 people that worked there were very nice. Ceiling fans only so room was very stuffy. ##### Patricia ### 2/10 Terrible #### Pablo, Canada Feb 6, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### WARNING: please read before booking this hostel. I can't believe I got hoodwinked by the pictures. We book a 5 day stay down the street. So for the weekend, as PVR was fully booked, I booked here. I could go on with a list the 27 things that went wrong, but I'll only give you a few. I went with a friend. Checking in she could not find us as she put my first name down as mister & my last name as my first name. We had only one pillow to share. We had to pay extra for a sheet. We had to pay extra for a towel each as they gave us hand towels as bath towels. (The hand towel we did get had a big hole in it.) There was a kitten crying all the time for food? The room was the size of a tomb with a fan at the top & we could hear everything from the other to rooms. (Everything!!) There was one plug in the room. The wifi only worked if you were near the stairs in the hallway. Not in every room like the ad said. The door to our room was not secure. The bathroom/toilet room was disgusting. The second night the toilets didn't work. As its common in some please in Mexico, you don't flush the paper down. This I understand. She might not have told any one this and someone did. When we brought this to her attention, she said that the plumber we come tomorrow? She did not get that we might need the bathroom in the night? You might be wondering why we stayed?(I was thinking that too.) As soon as we saw the place in person & dealt with her, we went online to find a new place. We couldn't find a place in the price range or higher. ##### Pablo Stayed 2 nights in Feb 2018 ### 4/10 Poor #### Antonio Jan 15, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel solo para dormir Antes de llegar al hotel marque para avisar llegaría tarde debido a una demora en mi vuelo, mi reservación en el hotel ya estaba pagada y la persona que me respondió fue muy grosera diciendo que ya había perdido la reservación y me sentí muy decepcionado porque el check in era a una hora mientras que siendo un hotel pues debería haber comprensión, luego al llegar al hotel mi habitación no tenía cerradura funcionando por lo que cualquiera pudo haber entrado por lo que solicité otra habitación y fue el mismo caso, no había agua caliente o al menos tibia, pero las áreas comunes pues fueron cómodas más sin embargo estaba prohibido usar la cocina lo que sé menos me hizo extraño debido a a que cusndo hice la reservación era vendido como hotel pero al revisar en otras páginas había en mí estancia encontré como hostal que para su costo está muy sobrevalorado ##### Antonio Stayed 2 nights in Jan 2018 ### 2/10 Terrible #### Verified traveller Jan 14, 2018 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Not what we expected Confusion regarding the booking. Berated for not speaking Spanish. Yelled at in Spanish by the hostess. No plug in in the room to charge the phone. Only one pillow on the bed for two people. The bathroom door knob fell off and locked us in. This was a shared bathroom so we were up several times n the night lettting other patrons out of the bathroom. We awoke early New Year's Day to the hostess yelling at someone. We had booked for three nights but left after one night. ##### Verified traveller Stayed 3 nights in Dec 2017 ### 2/10 Terrible #### gustavo Sep 9, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy mal hotel solo estafa se roban tu dinero Tuve que buscar y hospedarme en otro hotel porque a mi llegada nadie me recibió en esa casa libertad de libertad 331 de Puerto Vallarta aunque toque el timbre y llame a los números que ahi sugerían en su anuncio nadie contestó, y tuve q buscar reservar en otro lugar y lo peor que era mi primer viaje a vallarta sin conocer a nadie ni el lugar pero un taxista amablemente me llevó al hotel Vallarta sol ahí si son gente honrada y sería a los de ese hotel libertad les requiero el reembolso de mi dinero si tienen vergüenza ##### gustavo Stayed 1 night in Sep 2017 ### 8/10 Good #### Verified traveller Feb 5, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Plaza Pelicanos Grand Beach Resort - 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