2/10 Terrible
Lance
Travelled with pets
Dec 18, 2024
Liked: Cleanliness
Disliked: Staff & service
Expedia charged us $167.91 for a pet friendly
one king bed room. It appeared that included the dog fee but we were later charged another $25 fee that appeared on our credit card statement. When we called the desk at the hotel, we were told that Experian does not bill the dog fee - you have to pay for it separately at the hotel.
Surprise to us . We travel quite a lot and this was the first time that ever happened.
It was a nice room but definitely not worth $192.91. To make matters worse, when we went to have breakfast, all the tables
Were taken by what appeared to be construction workers -approximately 20-30 guys. Coffee machine was “plugged” per the one gal who was apparently the only one on duty. Ended up walking to Denny’s - another $30 bill that should have been covered.
Fortunately, we had the funds but it may prove to be difficult for others who aren’t planning on the additional expense.
Lance
Stayed 1 night in Dec 2024