2/10 Terrible
Lukas
Travelled with partner
Nov 24, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
⚠️‼️⚠️‼️DO NOT GET A ROOM HERE⚠️‼️⚠️
All the negative reviews are true and I can’t stress this enough do not book a room for your own sake. This place is an absolute landlord special with walls that are half painted in different colours or holes that have just been painted over. Everything is damaged or is unclean especially when it came to the bed (If you can call it that). The bed which is about as thick as two pieces of paper towel had two flat pillows and very unclean bed sheets that where ripped in multiple places and unidentified stains that could have been blood or other unidentified bodily fluids. Then when requesting new sheets and a lightbulb from the front desk I was told he didn’t have access to any of the new laundry as he didn’t have the key and the reason for the stain was probably a leak in the pipes which supposedly happens in EVERY room. However of course he was nice enough to change out the lightbulb that was flickering like the horror film it was and while doing that proceeded to dump the sheer amount of dust that was in the lampshade all over the bed. We went looking for any other hotels in the area and after finding one we quickly got our stuff before asking for a refund I was told he would give me half back as we had already stayed for“half the stay” which is outrageous considering the condition of the room. He then proceeded to tell me that as we had booked online we had to take it up with them as it was not his problem. Do not stay at the Trevi Hotel.
Lukas
Stayed 1 night in Nov 2024