Find hotels near Playa Mujeres Golf Club, Punta Sam from CA $109

"Staff was amazing and attentive. Food was great. Layout of resort beautiful. Quiet pool, roof top pool and main pool were are great for different vibes. "

"The beach was wonderful my only issue was the little to non smoking areas, and the lack of public washrooms. Other than thay the riu latino was wonderful "

"We booked our room in Sept 2024 only to arrive in Feb 2025 & find out the room we booked had been overbooked, therefore the room we wanted & paid for was not an option for us. They offered us a downgrade but no refund in the difference due to us booking thru Hotels.com. I began a chat session with Hotels.com & the representative was very nice & helpful was able to find us a room nearby at Secrets along with a nice refund for the difference in cost. As we were leaving we requested the bell person to contact us a cab to take us to Secrets, which was only 1/2 mile down the road, he ask for our check out ticket, I told him we never even checked in therefore we didn’t have a checkout ticket. Waited for over 20 min,I honestly don’t think he called for a taxi because one never did show up. I contacted an Uber driver, I let him know to cancel the taxi & was informed they don’t allow Uber drivers on to the property. So I then ask him to at least take us by golf cart to the gate so we could be picked up by the Uber driver. He did do that but literally dropped us off on the curb at 8:30 at night. We normally stay at a Secrets Resort or Sandals but had heard such amazing things about the Excellence Brand. This was presumably a 5 star resort but from my experience I’d rate it a 2-3 just because of the way they handled the situation. A phone call in advance to let me know the room situation would’ve been nice. I work too hard for my money to not get exactly what I paid for. "

"The room was excellent. Although....a real door to the bathroom would have been appreciated. The glass door that doesn't go to the floor seems like an odd 'privacy' compromise. Service at the VIP restaurant was inconsistent, from excellent to average The beach is beautiful and great for long walks, but the water is tough to swim. The VIP swimming pools and beach lounge areas are great.. Other pools are not heated and cold. The facilities are beautiful. Lots of bars and easy to get to. Tipping is expected....even suggested by staff!"

"This resort was beautiful! The food was good, the pools were nice, and we enjoyed our suite. I had a great time. Luis at El Dorado was awesome as well. "

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"Great friendly staff "

"The food, drinks, and evening shows were some of the best we've ever had at an all-inclusive resort!"

"By far the best property we’ve ever stayed at we go every year. Staff was incredible. I will definitely be returning here!"