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Hotel Los Itzaes by 5th av

3.0 star property
Hotel with a 24-hour front desk, steps from Quinta Avenida

Choose dates to view prices

Photo gallery for Hotel Los Itzaes by 5th av

Outdoor pool, pool umbrellas, sun loungers
View from room
Interior entrance
Front of property
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • 635 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 635 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Triple Room Standard With View

Minibar, in-room safe, blackout drapes, soundproofing

Triple Room Standard With View

  • Sleeps 5
  • 1 Twin Sofa Bed(s) and 2 Queen Bed(s)

View all photos for Double Room Standard With View

Minibar, in-room safe, blackout drapes, soundproofing

Double Room Standard With View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Single Room Standard

Minibar, in-room safe, blackout drapes, soundproofing

Single Room Standard

  • Sleeps 2
  • 1 King Bed(s)

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About the area

Map
Avenida 10 Lote 3 Esquina calle 6 BIS, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Central Square - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.5 km
  • Playa del Carmen Maritime Terminal - 9 min walk - 0.8 km
  • Mamitas Beach - 12 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Don Mario Steak and Pasta House - ‬1 min walk
  • ‪YUM YUM by GEORGE - ‬1 min walk
  • ‪Las Quecas de Playa - ‬1 min walk
  • ‪El Cahuamo - ‬1 min walk
  • ‪Renzo's Pizza - ‬1 min walk

About this property

Hotel Los Itzaes by 5th av

Hotel near Quinta Avenida
Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach are located near Hotel Los Itzaes by 5th av, which provides a terrace, a garden, and a library. Active travelers can enjoy cycling at this hotel. Treat yourself to spa services, such as a massage or a body treatment. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business center.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), concierge services, and smoke-free premises
  • 1 meeting room, laundry services, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Los Itzaes by 5th av have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Balconies, ceiling fans, and daily housekeeping

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 15 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 10 for adults and USD 7 to 10 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ipanema

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Massage

Accessibility

  • No elevator

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day, plus a deposit of USD 100 per stay
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 10 for adults, and USD 7 to 10 for children
  • Airport shuttle fee: USD 130 per vehicle (roundtrip)
  • Nearby parking fee: USD 15 per day (16 ft away)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 10 per pet, per day
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Itzaes
Los Itzaes
Los Itzaes Hotel
Los Itzaes Hotel Playa Del Carmen
Los Itzaes Playa Del Carmen
Hotel Los Itzaes
Los Itzaes Hotel Riviera Maya/Playa Del Carmen, Mexico
Los Itzaes Hotel
Los Itzaes By 5th Av Carmen
Hotel Los Itzaes by 5th av Hotel
Hotel Los Itzaes by 5th av Playa del Carmen
Hotel Los Itzaes by 5th av Hotel Playa del Carmen

Frequently asked questions

Does Hotel Los Itzaes by 5th av have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Los Itzaes by 5th av?

As of Mar 28, 2025, prices found for a 1-night stay for 2 adults at Hotel Los Itzaes by 5th av on Mar 29, 2025 start from CA $97.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Los Itzaes by 5th av pet-friendly?

Yes, Hotel Los Itzaes by 5th av allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 10 per pet, per day.

What time is check-in at Hotel Los Itzaes by 5th av?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Los Itzaes by 5th av?

Check-out is at noon.

Does Hotel Los Itzaes by 5th av provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 130 per vehicle applies.

Where is Hotel Los Itzaes by 5th av located?

Located in Downtown Playa del Carmen, this hotel is steps from Mercado Playa del Carmen and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.

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Hotel Los Itzaes by 5th av Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 128 out of 204 reviews
Rating 8 - Good. 51 out of 204 reviews
Rating 6 - Okay. 14 out of 204 reviews
Rating 4 - Poor. 5 out of 204 reviews
Rating 2 - Terrible. 6 out of 204 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chance

Nice room within walking distance of the ferry terminal and the ADO bus terminal.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Friendly, helpful hosts and a nice clean space. Good location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tania

Everything was good! & was near everything!
Stayed 2 nights in Nov 2024

10/10 Excellent

Edwin

Location and comfortable
Stayed 3 nights in Nov 2024

10/10 Excellent

Derek

Lovely little hotel, great location, but the difference was Martha at the front desk. She helped make our first night in PDC comfortable and relaxing. Thanks!
Stayed 1 night in Jan 2025

10/10 Excellent

N

Our room was quite nice, the staff was great and the location was close to everything. A little noisy at night, but that's Playa del Carmen.
Stayed 6 nights in Nov 2024

10/10 Excellent

Philippe

Loved the hotel and the friendliness of the staff. Would definitely stay there again
Stayed 7 nights in Jul 2024

10/10 Excellent

Nedra

This is the 2nd time staying at Los Itzaes. Hotel is very well situated to food & shopping! It is noisier that we remembered from our previous stay. No hot water in shower, but there were a lot of footsteps we heard before trying it. Maybe others used up the hot water. No big deal. The staff has been terrific and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

I loved everything there, definitely going back to that hotel
Stayed 3 nights in Jan 2024

8/10 Good

Sara

Good location
Stayed 3 nights in Mar 2024

10/10 Excellent

martin

Great location, very clean, terrific room with 3 balconies, excellent value for money, we were very happy with our week there
Stayed 9 nights in Nov 2023

10/10 Excellent

ricardo

Exelente service everything was close the hotel
Stayed 7 nights in Oct 2023

10/10 Excellent

Ivan

Great staff and big rooms with plenty of space
Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Everything qas great
Stayed 5 nights in Mar 2024

8/10 Good

Jorge

Great place it can be loud at night. Staff are great I would definitely stay here again recommended if you like the night life
Stayed 5 nights in Jan 2024

10/10 Excellent

Monica

This hotel felt like home! The staff were super friendly and our room was cleaned perfectly everyday. Everything was easy to walk to. Will be coming back soon!!
Stayed 7 nights in Apr 2024

10/10 Excellent

Niall

Very nice staff and room. Very clean hotel that is centrally located
Stayed 8 nights in Jan 2023

10/10 Excellent

ricardo

Great service
Stayed 6 nights in Apr 2024

10/10 Excellent

Rachel

If you are looking for inexpensive hotel in a great location this is the best option!!! Close to centro and room is spacious and clean
Stayed 1 night in Sep 2022

10/10 Excellent

Hugh

My stay here was amazing. Great staff. Walking distance to 5th, which was a huge plus and very quiet for being that close in proximity.
Stayed 4 nights in Nov 2022

10/10 Excellent

Richard

Excellent hotel for the price. Great proximity to the main tourist area of PdC, excellent staff and the room was as clean as can be. Rooftop pool isn’t large but does the job. Will stay here again.
Stayed 2 nights in Jan 2023

8/10 Good

Reyson

Kind staff and helpful
Stayed 3 nights in Jun 2023

6/10 Okay

Darius

Good little motel a block from fifth ave. Nice simple pool on the roof with chairs and shower. A bit on the loud side with two motels/restaurants playing loud music but nothing like the bars a block away. Night shades help with all the street lights and the not so quiet a/c will drown out the music. So you can’t really sleep in any kind of quiet without earplugs. Room was clean, bathroom could use a deep clean. Overall, it shows its age and could use an update. Staff was super nice, friendly and helpful. No elevator sucked with two 50lb bags and carry on bags. Lots of coffee/bfast and restaurant options around. Close to Cozumel ferry, ADO bus terminal and taxis everywhere. Will look for something even further away from the party zone and any bars/djs next time. As much as I like loud music and all the bars/restaurants, I’d like to sleep when I go to sleep.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rosemarie

Easy check in and the room is clean,close to all stores and restaurants.Will definitely stay here again.Thank you very much
Stayed 1 night in Dec 2022

10/10 Excellent

Max

Very clean, well maintained property, in a good location of center of the town but on a quieter side of Quinta Avenida, so there's not blasting music all day and night. Much quieter than other places we stayed at near Quinta avenida. Highly recommend the hotel for a good deal! Despite not being right in the beach, it is a quick <5 min walk to the beach.