Find Hotels by El Cid in Playa del Carmen

"My partner and i had a amazing stay here. The staff and food were incredible. The live entertainment was also great. We will be coming back forsure. The only nminor complaint, My partner found a small piece of glass inside one of the desserts at the buffet. Luckily she felt it and did not get cut. The staff were so apoligetic and kind over the matter. We thought they were going to do something about it because they were so insistent on knowing our room number and how much longer left in our stay, but we never heard or say anyting come from it. Besides that, our stay was everything we hoped it would be. Would love to come back."

"Excellent location - walkabout to the beach, the 5th, restaurants and shops, Walmart, and buses. Super clean and pleasant… a small oasis during the trip."

"This hotel is definitely one we would could come back to! Absolutely loved the staff! Shout out to the Blue Team! Viri, Kenneddel, and Dali, they were so personable and always had a smile on their face! All the staff is great, great food, and plenty of activities! Great to be able to use the hobie!"

"great for families"

"Best resort I have ever stayed at. "

"Family vacation Beach access and service was excellent Staff very attentive "

"Very palatial. Great place. The beach was somewhat damaged from the last hurricane but is still beautiful and functional."

"Gorgeous hotel, like no other hôtel I have stayed out. The pure beauty of the resort makes you not want to leave "

"Kids friendly"