Country Inn & Suites by Radisson, Pigeon Forge South, TN

2.0 star property
Riverfront hotel with free breakfast and a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Country Inn & Suites by Radisson, Pigeon Forge South, TN

Property amenity
Free daily on-the-go breakfast
Premium bedding, pillowtop beds, in-room safe, desk
Balcony view
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

Premium Room, 2 Queen Beds, Balcony, River View (Non-smoking)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 400 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Balcony
Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Non-smoking)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Non-smoking)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
  • 400 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Shower/tub combination
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

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About the area

Map
4215 Parkway Pigeon Forge, Pigeon Forge, TN, 37863

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 13 min walk - 1.1 km
  • Old Mill - 3 min drive - 2.5 km
  • Island at Pigeon Forge - 6 min drive - 4.8 km
  • Titanic Museum - 7 min drive - 6.8 km
  • Dollywood - 12 min drive - 7.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 58 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬3 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Aunt Granny's - ‬13 min drive
  • ‪Market Square - ‬6 min drive

About this property

Country Inn & Suites by Radisson, Pigeon Forge South, TN

Hotel near Dolly Parton's Stampede Dinner Attraction
Located close to Dollywood and Island at Pigeon Forge, Country Inn & Suites by Radisson, Pigeon Forge South, TN provides free to-go breakfast, a terrace, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and an elevator
  • A vending machine, tour/ticket assistance, and a front-desk safe
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 158 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Heated pool
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Property is also known as

Smoky Shadows
Smoky Shadows Conf Center
Smoky Shadows Conf Center Pigeon Forge
Smoky Shadows Motel
Smoky Shadows Motel & Conf Center
Smoky Shadows Motel & Conf Center Pigeon Forge
Smoky Shadows Motel Conf Center Pigeon Forge
Smoky Shadows Motel Conf Center
Country Inn Radisson Pigeon Forge South TN
Country Radisson Pigeon Forge South TN
Smoky Shadows Motel And Hotel Pigeon Forge
Smoky Shadows Hotel
Smokey Shadows Hotel
Country Inn Suites by Radisson Pigeon Forge South TN
Country Inn & Suites by Radisson, Pigeon Forge South, TN Hotel

Frequently asked questions

Does Country Inn & Suites by Radisson, Pigeon Forge South, TN have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

How much does it cost to stay at Country Inn & Suites by Radisson, Pigeon Forge South, TN?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Country Inn & Suites by Radisson, Pigeon Forge South, TN on Jan 5, 2025 start from CA $96.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Country Inn & Suites by Radisson, Pigeon Forge South, TN pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Country Inn & Suites by Radisson, Pigeon Forge South, TN?

Self parking is free at this property.

What time is check-in at Country Inn & Suites by Radisson, Pigeon Forge South, TN?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Country Inn & Suites by Radisson, Pigeon Forge South, TN?

Check-out is at 11 AM.

Where is Country Inn & Suites by Radisson, Pigeon Forge South, TN located?

Situated on a river, this hotel is 0.7 mi (1.1 km) from Dolly Parton's Stampede Dinner Attraction and 2.9 mi (4.7 km) from Island at Pigeon Forge. Titanic Museum and Dollywood are also within 6 mi (10 km).

Country Inn & Suites by Radisson, Pigeon Forge South, TN Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 1002 reviews" "
Rating 8 - Good. 266 out of 1002 reviews" "
Rating 6 - Okay. 118 out of 1002 reviews" "
Rating 4 - Poor. 65 out of 1002 reviews" "
Rating 2 - Terrible. 51 out of 1002 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frankie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and peaceful
Stayed 4 nights in Dec 2024

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in and got my room number. When i walked into the room it smelled like cigarette smoke dispite paying for a nonsmoking room. When I brought it up to the worker at the front desk she told me that they could have someone there to clean it at 7pm (we checked in at 3 and had to get ready for a rehersal dinner and leave by 5 so we couldnt wait 4 hours for them to clean the room). We switched to a different room and we downgraded rooms dispite paying for the better room. I asked her to put us in a room that matches what I paid for. She told me that they did not have anymore rooms available and it was my fault for not waiting for the cleaner to come. She was very rude throughout the whole process. She told me repeatedly she was the manager and would not give me her bosses number or call him and let me speak to them. She said since she was the manager thats all anyone could do for us. However, she was not even a manager as I found out later. Yet she tells everyone she is the manager. Along with all of this every time we stepped off the elevator on the 5th floor it always smelled like cigarette smoke. Overall the experience was bad. The only good thing was the gentleman that helped clean our room of the smoke so we could be in the original room I paid for. He was a huge help and he saved our stay as much as he could. Me and my family come to pigeon forge at least two times a year. This whole experience has probably turned me off to this hotel for all future stays.
Stayed 2 nights in Dec 2024

8/10 Good

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and staff was friendly.
Stayed 2 nights in Dec 2024

8/10 Good

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 4 nights in Dec 2024

8/10 Good

Gregory

Stayed 3 nights in Nov 2024

10/10 Excellent

Angel

Hhh
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Large, clean room with walk out balcony - with a river view.
Stayed 4 nights in Dec 2024

8/10 Good

Mc

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Amenities
Kitchen staff were wonderful. One of two elevators was out for one day of stay. Rooms were clean, beds were comfortable.
Stayed 4 nights in Nov 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stsy
Stayed 2 nights in Nov 2024

10/10 Excellent

Fredrick D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Holly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was clean however, the fridge had someone’s left over food in it. The ice machine did not work on the 7th floor. The hallway was dark and needed more lighting.
Stayed 1 night in Nov 2024

8/10 Good

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the large room and balcony. The only thing we did not like is that the pool closed at 9pm. By the time we got back from the shows the kids could not swim.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time to stay at Country Inn and Suites in Pigeon Forge. Greeted by a very friendly and helpful front desk staff Janielle. She was working the day of check out and she was equally helpful and friendly with a big smile even at 6 am. The breakfast was awesome and the food/dining room staff was great!
Stayed 3 nights in Nov 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
When we first arrived the front desk clerk was very rude. When I booked the room I was never told about paying incidental fees. My room for three night was supposed to be $326 but my card was charged $374. On top of that my wife and I had to change bed linen upon arrival due to the bed linen being dirty. The room needs a deep cleaning, we noticed 2 large spider webs on the side of the bed. The spider webs looked like they been there a long time due to the size of them. The breakfast was just ok, same food everyday. They kept recycling the bread to the point it was too hard to eat. The elevators need maintenance. Our stay was okay. The hotel is located near a lot of attractions, shopping and restaurants.
Stayed 3 nights in Nov 2024

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights before heading to Gatlinburg. The staff was friendly and asked if we needed anything since they clean every 3rd day. Very clean. Liked our balcony room over the river. Beds were okay but I might just be spoiled with my own.
Stayed 2 nights in Nov 2024

2/10 Terrible

Melody

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Smell from cleaning products upon entering hotel burnt our noses and throats. Mold around bathroom fixtures. Air conditioner did not work and had water puddled on top and curtains soaked with water. Moved us to another room and same problems. I had to walk outside because felt like I couldnt breath. Dirty !!!!!
Stayed 1 night in Nov 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Locat
Stayed 2 nights in Nov 2024

8/10 Good

Melissa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel away from the busier part of town. Very convenient to Gatlinburg. We were there for 4 nights. Breakfast was a nice perk. I had read before my stay that the cleanliness at this property was only average and that was what I found. I did see mold in the shower, carpets were a bit stained, as were the sheets. The sink drain was clogged. All things that I could look past for the nightly rate. Towels were replenished daily, and trash taken out, but beds were not made and there was no overall cleaning during our stay.
Stayed 4 nights in Nov 2024

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Breakfast was missing fruit.
Stayed 1 night in Nov 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice all the way around and have already made plans to stay again next month. Very convenient to Dollywood etc,
Stayed 1 night in Sep 2024

10/10 Excellent

john

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Great stay, clean, breakfast was incredible. We will be back.
Stayed 1 night in Nov 2024

4/10 Poor

Courtney

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We stayed here for two nights — upon arrival we were excited due to the location. Walking in, the lobby was clean and smelled pleasant. We were on the 5th floor. Once we got onto the elevator we noticed scratch marks all over the elevator door profanity carved onto the walls inside the elevator. After getting off the elevator onto the 5th floor, the hall was so dim and dark. There was a musty smell stains all over the carpeted floors. We arrived to our room where the smell was more pungent, so much that we chose to go to the local Walmart to get air fresheners. Floors in our room were even more stained, baseboards looked dusty and looked like it hadn’t been dusted in months. We checked the bed for bugs (out of precaution) and under the sheet on the mattress topper it looks like urine stains. The thermostat was also broken, so we couldn’t turn the air conditioner down. The pillows were small, accent pillow size and the bed was hard. The bathroom was small and only had the toilet and the shower, the sink was outside of the bathroom. On Saturday morning we did notice the housekeeper was in our hallway, but they had no additional sheets on their carts, so I’m not sure how often sheets/bedding are being changed. We didn’t eat any of the breakfast offered. Aside from the location being good, I wouldn’t recommend this facility whatsoever. But if you decide to book, just be aware pictures are VERY deceiving.
Stayed 2 nights in Nov 2024

10/10 Excellent

sawyer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 3 nights in Nov 2024

8/10 Good

Darran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful river room was good geese a little loud in the morning chairs on the patio would have been nice overall was a good experience
Stayed 5 nights in Nov 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.0