Piedras Negras Vacation Packages

Excellent domes with amenities of a 5star stay. Cordial staff and well maintained facilities. The chef makes delicious food and the bar has unique drinks.

Fantastic property in Puerto viejo!

Our stay at Casa Lamia was definitely not what we were expecting. I'll start with the pros: - The view from the restaurant is beautiful and the private beach (though it required a short drive plus a downhill hike) is magical. - The staff was nice and even offered us complimentary laundry service. - You can tell they put a lot of thought into the design of the rooms and restaurant area - it's unique and adds to the ambiance. The cons: - We didn't realize this but Casa Lamia is not a hotel - there's no lobby or check in area. It's just a restaurant with some rooms attached. - The day we checked in the floors of the room were seriously dirty. We took some photos of our feet after a few steps barefoot and it was intolerable. There were hairs on the toilet, in the shower, and on the sheets as well. We had to ask them to clean again, which they did the following day. - The water only works half of the time. Sometimes the toilet doesn't flush, the sink doesn't have water, and the shower doesn't either. We couldn't shower the morning of our checkout because there was no water at all. The manager just shrugged it off as "the Costa Rican experience" but we haven't seen this anywhere else. All in all we probably wouldn't come back here but wanted to write this review in case it could help anyone else when making a decision.

The staff was supposed to get back to me regarding additional reservations. I still have not heard back from them. Further, it’s very difficult to reach the front desk from an external phone. I tried to reach them because I had left my water shoes behind and wanted to let them know to keep it safely so that I can pick it up later. I found it very difficult to access the front desk phone number.

Great property. Was able to accommodate any problems. Andrea is an excellent with customer service.