Piedras Negras Vacation Packages

Our room was not prepared properly. Took multiple calls to fix issues. The two-room suite did not have coffee maker not mini fridge. WiFi signal was not reachable in the room we have stayed.

This resort is beautiful as pictured! Let me start by saying Francesca was a 12/10! I had many questions due to the location of this hotel. There’s no easy way to get here we flew into San Jose then had to take another flight to Limón and then take a cab to the hotel! A lot of time and a lot of money however the hotel has nothing to do with that! Francesca looked up the flights to Limón also had a van waiting for us she was helpful, patient and explained everything well. We communicated through whats app and she answered me quickly and throughly. The resort is very clean, very tranquil. The food was good and there are a lot of places within walking distance if you want to try local food. The beach is walking distance and easy to navigate. All I can say is be ready to spend alot of money traveling to get to this hotel. When you arrive you will have peace and quiet, the staff is great!

This is a lovely hotel surrounded by vegetation and wildlife. The staff was very friendly and always happy to help. The rooms were spacious and comfortable. We loved our stay here.

Working for a global travel company this property is a must see! Incredible views and amazing amenities. We can’t wait to go back and do even more at the resort. Kid and grand parent friendly:)