2/10 Terrible
Verified traveller
Travelled with group
Jan 19, 2021
BEWARE!
Facts:
1- The evening before check-in I was told I and my friends needed to be relocated.
2- The reason given was that the owner did not want anymore short term rentals due to covid-19 (that's possible, fine)
3- The relocation was of lesser standing, not luxury and had issues with bugs and insects, my friends got bitten in their bed.
4- No response to my complaint, phone and message and no refund whatsoever as all prepaid and non-refundable. (not professional). Expedia could not do much either...
5- I found out that this villa is still available for short term rentals. on Expedia Agoda etc.. So what is the reason to relocate? They never replied to me...
Draw your own conclusions.
Verified traveller
Stayed 3 nights in Jan 2021