Parkland E. Carlyle Smith Tours and Activities

This was such a a wonderful place.Location was perfect for walking to the convention center and multitudes of restaurants. Hotel is in a renovated 100 year old building. Very nice. Rooms large..unique art and atmosphere.. Safe feeling place..but the best of all the customer service..Wayne, Sean, Jessica K and Jessica M in every dealing or conversation with these individuals was so pleasurable. They represent what customer service is suppose to be. And far beyond customer service they treat you like family and friends. These people in each case went far beyond what their jobs would expect. Not just to myself but to anyone I saw them communicate with.. They truly care for each person they have in their hotel..They are a breath of fresh air in a world that has lost its ability to care about strangers .Beautiful views, wonderful art pieces..amenities are a long list..each room is setup with a mini bar and snack bar. They offered a complimentary locally made beer..They have a happy hour where they also offer a complimentary glass of wine..But again the place was perfect for comfort , location. Customer service

This is one of the most beautiful properties in the Dallas/Fort Worth Metroplex with a beautiful pool and wonderful restaurants and bars. Staff is top notch.

Everything was great! Staff was so helpful the entire time, especially with parking! Rooftop bar was so cute and fun and the room was adorable.