4/10 Poor
Cheyenne
Travelled with partner
Nov 4, 2024
Disliked: Amenities, property conditions & facilities
Overall, not great. When I arrived I was told the room I had reserved and paid for (a king bed) was completely sold out so I was given a room with two full size beds. The dispenser on the wall continued to fall off and ripped the paint. Could not connect to WiFi for most of the weekend which is not ideal as I am a graduate student and could not connect until Sunday and I arrived on Friday and left Monday. Additionally, on Saturday there was a robbery at gunpoint in the hotel parking lot. Multiple cops were there, an individual was arrested, this went on for hours. Following this the elevators stopped working in which other visitors had gotten stuck in the elevator so we had to take the stairs from the third floor with all of our luggage (not ideal as I am physically not capable of climbing flights of stairs with my luggage). Overall, this stay was subpar and would am not likely to recommend to anyone else.
Cheyenne
Stayed 3 nights in Nov 2024