Our second time selecting this resort for our home base for Disney and our second time of underutilizing the resort's amenities. The resort has great food, lots of fun stuff for kids to do and courteous, responsive staff. Our biggest mistake was we didn't plan our trip to fully take advantage of all the resort has to offer (spent 98% of our day at the Disney parks). Our only complaints specific to the resort are that they really push the timeshare "open house", asking me multiple times at check-in and once calling me while I was at Disney. But, if you are firm and just keep saying no, there's not much they can do. Secondly, we were not able to check in at our scheduled time because our room was not ready. We weren't able to get to our room until 5:30, which was a little annoying. But overall, the 3-br we booked was comfortable, clean and well attended. Will definitely book again, planning at least one "rest" day to spend at the resort in the various pools and restaurants.