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3 Palms - The Palms Hotel & Villas

2.5 star property
Family-friendly aparthotel with a 24-hour front desk and an outdoor pool

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Photo gallery for 3 Palms - The Palms Hotel & Villas

Outdoor pool
Outdoor pool
Exterior
Palms Royal Villa
Breakfast area

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Hot tub
  • Kitchen
  • Air conditioning

Room options

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About the area

Map
3100 Parkway Blvd, Kissimmee, FL, 34747

What's nearby

  • Old Town - 4 min drive - 2.6 km
  • Disney Springs™ - 10 min drive - 10.1 km
  • Disney's Hollywood Studios® - 11 min drive - 8.1 km
  • ESPN Wide World of Sports Complex - 11 min drive - 8.1 km
  • Epcot® - 13 min drive - 10.3 km

Getting around

  • Brightline Orlando Station - 23 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 22 min drive

Restaurants

  • ‪Golden Corral - ‬13 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

3 Palms - The Palms Hotel & Villas

Family-friendly aparthotel near Old Town
You can look forward to golfing on site, mini golf, and a playground at 3 Palms - The Palms Hotel & Villas. For some rest and relaxation, visit the hot tub. Guests can also expect to find a business center.
Other perks at this aparthotel include:
  • An outdoor pool
  • Smoke-free premises, ATM/banking services, and an elevator
  • A gift shop, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak well of the overall condition
Room features
All 125 rooms offer comforts such as air conditioning, as well as amenities like high-speed internet.
More amenities include:
  • Kitchenettes with refrigerators and microwaves
  • Cable channels, coffee/tea makers, and daily housekeeping

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

3 Palms Palms Hotel Villas Kissimmee
3 Palms Palms Hotel Villas
3 Palms Palms Villas Kissimmee
3 Palms Palms Villas
The Palms Hotel Villas
3 Palms The Palms Hotel Villas
3 Palms The Palms & Kissimmee
3 Palms The Palms Hotel Villas
3 Palms - The Palms Hotel & Villas Kissimmee
3 Palms - The Palms Hotel & Villas Aparthotel
3 Palms - The Palms Hotel & Villas Aparthotel Kissimmee

Frequently asked questions

Does 3 Palms - The Palms Hotel & Villas have a pool?

Yes, this property has an outdoor pool.

Is 3 Palms - The Palms Hotel & Villas pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at 3 Palms - The Palms Hotel & Villas?

Check-in begins at 3 PM.

What time is check-out at 3 Palms - The Palms Hotel & Villas?

Check-out is at 11 AM.

Where is 3 Palms - The Palms Hotel & Villas located?

This family-friendly Kissimmee aparthotel is within 2 mi (3 km) of AdventHealth Celebration and Old Town. Fun Spot America and Celebration Golf Club are also within 3 mi (5 km).

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3 Palms - The Palms Hotel & Villas Reviews

Reviews

6.8
Rating 10 - Excellent. 378 out of 2012 reviews
Rating 8 - Good. 625 out of 2012 reviews
Rating 6 - Okay. 519 out of 2012 reviews
Rating 4 - Poor. 288 out of 2012 reviews
Rating 2 - Terrible. 202 out of 2012 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2016
This review was submitted before 2018 and has not been verified.

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Usen uber es muy barato y

Muy buen lugar, cerca de los parques y de lugares para comprar.
Stayed 7 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chequen muy bien su reservacion

Hola buen dia...el lugar esta muy bien ...el unico problema que tuvimos ..fue que al llegar se nos dijo que no teniamos reservacion..siendo que se reservo desde noviembre del 2016...y ademas 4 dias antes de nuestra llegada se me envio un recordatorio de nuestra confirmacion de reservacion...se nos dijo que el hotel ya no tenia convenio desde Diciembre con hoteles.com ..llamamos a hoteles.com y despues de 5 hrs se nos pudo arreglar todo...aunque de 5 habitaciones se nos entregaron solo 3 y al dia siguiente se nos entrego una mas... Realmente perdimos un dia de nuestro viaje puesto que lkegamos temprano a Orlando con la idea de dejar maletas e irnos de inmediato a un parque de Disney y pues ya no pudimos aprovecharlo.. Ese fue nuestro inconveniente..el lugar es muy agradable..y muy comodo..aunque no te hacen el aseo..eso lo tiene que hacer uno... las personas que te atienden en The palms son muy amables
Stayed 7 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Natalia Eugenia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una estafa

Hemos hecho una reserva de 5 días en diciembre del 2016, para hospedarnos en mayo del 2017. Cuando llegamos nos dijeron que cambio de dueño el complejo, y que no podíamos hospedarnos, que hagamos el reclamo en hoteles.com, tuvimos q buscarnos otro hotel, varados, y al día de la fecha no hemos recibido el reembolso de nuestro dinero.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Siva, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst Orlando Vacation ever!!!

The first couple of days was OK. But, the hotel management changed after that. Neither the hotel Management told me during charging my card nor Expedia. On the 3rd morning, when I went for breakfast, they said, the hotel management is changed and no breakfast is served. On the 4th day, I came to know that rooms will also not be cleaned. I had asked Expedia for a change of hotel and Expedia team said, they couldn't reach hotel. Hence, they couldn't change. I was put up with this mess without any cleaning. I bought in new towels, soaps. I had to clean myself the room in vacation. It was a terrible thing. Please don't go again to this hotel from now as rooms will not be cleaned henceforth and there will be no complimentary breakfast as well. They already have reservations till mid-2017. So, folks who are going to that hotel, please cancel beforehand. I am asking for a refund of the resort fees as the basic amenities of cleaning was not taken care. This approach of lack of information and complete disappearance in one day is appalling. It is the worst treatment that could be given to any customer. The new team is casually mentioning they don't know anything and asked to contact Expedia. Expedia couldn't do anything as they couldn't reach the prior hotel management who charged the fees. So, I was caught in quagmire. It looks like the rooms will not be cleaned henceforth. So, please beware.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Pesima experiencia, hicieron cambio de administracion un dia después de que llegamos, por lo que no tuvimos servicio de housekeeping, de recepción ni de desayuno. El hotel estuvo abandonado con todos nosotros dentro. Las cucarachas empezaron a llegar el segundo día ya que acumulamos basura. Pedimos algún tipo de reembolso, pero nos dijeron que tenía que ser a través de hoteles.com. Esperamos que exista una indemnización por el mal rato en las cortas vacaciones.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Old, needs a lot of updates.

Gross!! Very old and in desperate need of repairs.
This review was submitted before 2018 and has not been verified.

6/10 Okay

pam

Disliked: Property conditions & facilities, room comfort

Convenient and budget friendly

My family stayed there and for the price it was great. The hotel itself could use some good upkeep, but the staff keep it as clean as possible. Great price for the amount of time we spent in the room!
This review was submitted before 2018 and has not been verified.

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convent , affordable, would stay again

got exactly what we saw on the internet. Granted the cabinets could use some updating, but it was great for me and my husband with the amount of time we stay. Plus side is it is literally 8 minutes from Disney springs.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never will I recommend anybody to stay at this place, false advertising the pool wasn't working , no work out factility, room smell like mold, carpet was wet, towels where hard , ppl working on the roof at 6:00 am every morning
This review was submitted before 2018 and has not been verified.

6/10 Okay

Cindy, Canada

Liked: Staff & service, room comfort

Hotel is okay. Staff are fabulous!!

The hotel is dated and bathroom could have been cleaner. Size and comfort were great! Staff were fabulous and breakfast was good.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Steve, FL

Liked: Staff & service

ok but other choices may be better

Location to major interstate has road noise prominent in some buildings. Our group had 2 rooms - each appeared clean but had several small roaches (live & dead) in each. When we tried to switch the downstairs rooms had strong mold smell and mold on curtains. Currently there is a roofing project which is loud first thing in the morning so no sleeping in. Units are timeshares that owners can rent out - luck of the draw if you get a nicely maintained unit as some owners are better than others.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

with just a little work

Good price,good staff, very helpful. They are putting new roofs on
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, quite, relaxed, staff friendly and helpful, kids enjoyed the pool, basketball court could be a bit bigger. Nice family spot of traveling to Disney or universal
This review was submitted before 2018 and has not been verified.

4/10 Poor

SHARON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location if you are going to Disney

It is VERY dated...but the location worked well for our needs.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Elly, PR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a very convenient location

I stayed for one week at this hotel. The villa was big, clean, and well equiped. Excellent parking, friendly staff, great breakfast each day, included with stay. Very close to major tourist attractions, including of course, Disney parks. No complaints at all, excellent experience.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Ricardo, COROZAL, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centralizado cerca de todo

Todo muy bien,ecepto q estaba en un 2do nivel y en el tercer nivel habian huespedes brincando a toda hora pero todo excelente
This review was submitted before 2018 and has not been verified.

4/10 Poor

Christian

Liked: Staff & service
Disliked: Room comfort

Good location but hotel is in need of updating!!

Our family frequents Disney and we have been to many hotels in the area, the location is great and there are restaurants and activities at every corner. The staff was friendly and helpful. Unfortunately the room was very out dated. Kitchenets cabinets wouldn't open, tile floors in the bathroom are in really bad shape and the room had a musty feel to it. i would not recommend or return to this hotel.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loved the location of the hotel BUT there were roaches in my room!! I have never had an experience like that EVER!
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Renee, Huntersville, NC

Disliked: Cleanliness, property conditions & facilities, room comfort

Please do not stay here

We were put in building 7 which has paint peeling on the walls and doors, funny smell and gum on the carpet. There were roaches in the kitchen and the fridge was leaking. The towels in the bathroom were dirty. It had a very run down appearance that made us feel uncomfortable. The building we were put in did not look anything like the pictures. They were also doing roof construction on the next building which we were not informed of. We checked out as soon as we checked in and had to find another hotel very quickly which was a stressful experience. We did get our resort fee reimbursed but were charged for 1 night as it was after 4 pm and we already checked into the room.
This review was submitted before 2018 and has not been verified.

6/10 Okay

jorge

Liked: Cleanliness, staff & service, property conditions & facilities

Limpio y comodo

Había mucho ruido en el apartamento de arriba de resto todo bien
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
I don't like it :( ......................................................