Quality Inn Omaha

2.5 star property
Omaha hotel in South Central Omaha with free breakfast and a fitness center

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Quality Inn Omaha

Indoor pool, outdoor pool
Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Billiards
Free buffet breakfast
Combined shower/tub, hair dryer

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Hot tub
  • Bar
  • Pool
  • Gym
  • Parking included

Room options

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About the area

Map
2808 S 72nd St, Omaha, NE, 68124

What's nearby

  • Baxter Arena - 18 min walk
  • Ralston Arena - 3 min drive
  • University of Nebraska-Omaha - 6 min drive
  • University of Nebraska Medical Center - 7 min drive
  • Henry Doorly Zoo and Aquarium - 8 min drive

Getting around

  • Omaha Station - 13 min drive
  • Omaha, NE (MIQ-Millard) - 11 min drive

Restaurants

  • ‪Casey's - ‬10 min walk
  • ‪Inner Rail Food Hall - ‬19 min walk
  • ‪Backlot Taphouse & Detroit Style Pizza - ‬18 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Beacon Hills in Aksarben Village - ‬16 min walk

About this property

Quality Inn Omaha

Hotel near Henry Doorly Zoo and Aquarium
Take advantage of a free breakfast buffet, a poolside bar, and an arcade/game room at Quality Inn Omaha. For some rest and relaxation, visit the sauna or the spa tub. The on-site restaurant, The Shark Club, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and 2 meeting rooms
  • A billiards/pool table, coffee/tea in the lobby, and a front-desk safe
Room features
All 100 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Shower/tub combinations and hair dryers
  • Refrigerators, microwaves, and premium channels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Shark Club

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • 2 meeting rooms
  • 3,595 square feet of conference space
  • Business center

More

  • 1 building
  • 2 floors

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Omaha Quality Inn
Quality Inn Omaha
Quality Omaha
Quality Hotel Omaha
Quality Inn Omaha Hotel Omaha
Quality Inn Omaha Hotel
Quality Inn Omaha Omaha
Quality Inn Omaha Hotel Omaha

Frequently asked questions

Does Quality Inn Omaha have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Quality Inn Omaha pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Inn Omaha?

Self parking is free at this property.

What time is check-in at Quality Inn Omaha?

Check-in start time: 3 PM; Check-in end time: 1:30 AM. Late check-in is available during limited hours.

What time is check-out at Quality Inn Omaha?

Check-out is at 11 AM.

Where is Quality Inn Omaha located?

Located in South Central Omaha, this hotel is within 1 mi (2 km) of Bergan Mercy and Baxter Arena. Elmwood Park and Elmwood Park Golf Course are also within 3 mi (5 km).

Quality Inn Omaha Reviews

Reviews

6.2
Rating 10 - Excellent. 31 out of 247 reviews" "
Rating 8 - Good. 69 out of 247 reviews" "
Rating 6 - Okay. 62 out of 247 reviews" "
Rating 4 - Poor. 44 out of 247 reviews" "
Rating 2 - Terrible. 41 out of 247 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Susan, Lorton, VA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Thankful for a room in a sold out city BUT.......
Hotel staff were very friendly and courteous but the hotel was extremely outdated. Our room had an odd smell and was very humid; carpets and furnishings were old and dirty - even the ceiling was stained; every day we had to ask for things that housekeeping missed (towels, soap, replenish coffee). WiFi didn't always work. The price was right and staff was courteous but the property itself was not maintained. I would not stay here again if I had a choice.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The hotel is older & smelled of smoke. But overall, it was a pleasant stay. The staff was very nice & eager to help. Very easy to get in and out of.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Wendy, Lincoln

Disliked: Cleanliness, property conditions & facilities
Outdated
Hotel set up is really neat but it is dated. One beds comforter had a cigarette burn in it. The rooms entry ways are cool but like I said really dated. Shark Club bar above has horrible service for not being busy and in hotel lobby claimed to have best happy hour in Omaha but when inquired at the Club told me it was only Sun-Thurs. Not posted on the sign. Also kids told me pool was cold. Luckily we did not spend much time in the room. I thought a $90 room was a little better than this but I must be mistaken.

8/10 Good

Not Provided, WESTERN NEBRASKA

Liked: Cleanliness, staff & service, room comfort
PRETTY GOOD VALUE AND IT WAS CLEAN!!
HALLWAYS WERE VERY STRANGE AND THE ROOM WAS SMALL, BUT IT WAS A VERY NICE, CLEAN & COMFORTABLE MOTEL. GOOD BREAKFAST! MOTEL WAS VERY CONVENIENT TO THE CONVENTION I ATTENDED, SO THAT MADE IT WELL WORTH WHILE!!

6/10 Okay

MarciaAnn.com, South Dakota

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Business Stay
Room was comfortable and sufficient, but poor job of cleaning. Waste baskets not emptied, coffee packets not replenished, etc. Otherwise, ok for my use this time.

6/10 Okay

Not Provided, Cedar Rapidd

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The room was smaller than expected water was not safe to take a bath in. Pool and hot tub dirty water. The Shark was great best part to staying there. If we weren't committed to two days we would of left the night of check in

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
There was an indoor pool and hot tub, which was dirty. Lots of leaves floating in it when it was indoors? Area around hot tub had not been swept. Lots of trash from what looked like a slow mid week day. Breakfast was cold (eggs in particular) and not very many choices.

10/10 Excellent

Sheri, Lincoln, NE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely stay again. It is a great price for what little time that we spent there.

4/10 Poor

Michelle, Littleton,CO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Kind of a disappointing stay here
The pool was not maintained very well. The rooms were dirty and ceilings were stained from water leaks. Carpet was torn and coming up. This was cut rate hotel and no money was being put back in for any renovation of any kind. The business center was not able to print an email due to "family blocking" put on the internet. Not very helpful when I told them about it either. The towels were fine in the beginning but then 4 of us had to share 1 towel the last night. Had to go to the counter for extras. Food left behind the dresser for mice to eat was a nice treat for them as well as a trap right next to the food. Not a "Quality" Inn I would say. I paid for what I got, basically.

4/10 Poor

Not Provided, Jasper in

Disliked: Cleanliness, property conditions & facilities, room comfort
disappointed stay.
the rooms were outdated and very small. carpet was damp. I was not happy they charged my card $150 in case I had any room charges and didn't remove the charges for 4 days.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

8/10 Good

Michael, Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms and fair prices.
Was in town on business (with family) and the room was quiet, clean, comfortable and made for a very pleasant stay.

10/10 Excellent

jose, mcallen tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy comfort
The room was clean and had a door that went straight to the pool.

4/10 Poor

Phil, colorado

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid Quality Inn in Omaha, on 72nd Ave.
Won't return to this hotel. Poor service, rooms appears to be secondary thought to maint dept., toilet didn't function and maint dept did not remedy.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Lousy, dirty hotel
We arrived a half hour early to see if rooms were ready. We were told that check-in is at 3:00 and the rooms were being cleaned. We watched two other sets of guests come and were given rooms instantly. We waited 40 minutes past the check-in time of 3:00. I asked again and they said, "Oh, let me check on that." Customer service??? Our room was dark w/lights on. I looked out our sliding doors to see if the pool was our view, like my daughters room. It was the outside of the hotel. I saw ladders, a bucket w/beer bottles and cigarette butts that remained there for our stay. Our sliding door lock was broken. I took off my shoes and continuously stepped on some kind of particles (dirty carpet). Hours posted for the pool and bar were different than what staff stated. Hot Tub had build-up debris. Towel cleanliness was questionable. While waiting for our room, we witnessed a disgruntled prospective employee. She waited an extremely long time and outside of the building, for an interview. She was spoken to inappropriately. The front desk told the cleaning staff to stop cleaning rooms to come give this interview. Don't managers that handle this? There was a plus- the breakfast was perfect- go figure.I was very upset about all this but tried to stay positive for my family.

2/10 Terrible

Jamey S.

Disliked: Cleanliness, staff & service, room comfort
Welcome to the ghetto
The worst possible experience I have ever had with a hotel. Run down rooms with everything dirty and the staff would not fulfill any requests.

8/10 Good

Dawn, Norfolk, NE

Liked: Cleanliness, staff & service
A Nice Place to Stay!
I like this hotel. But the hallways are very different, and the entrances to the rooms are not very easy to find. They need to make the map easier to follow. They need a sign at the driveway entrance, I missed it twice even with GPS giving me directions! Signs to indicate that the driveway that goes around the hotel is one-way are needed also. The room was clean, but the pillows were very lumpy and need to be replaced. Guests should be told where the air conditioner is at check-in. Because the thermostat on the wall doesn't work. I do like this hotel, and will be happy to stay there again! Thank you!

8/10 Good

Bonnie, Shawnee, KS

Liked: Staff & service, room comfort
Disliked: Cleanliness
Helpful friendly staff
This hotel could be really good, but needs updating really bad. I know the sweeper wasn't ran in our room, there was stuff on the floor when we got there and it was still there the next day after the maid service had been there. The tub didn't drain while showering and there was a ring around the tub, maybe it is permanent? The light in the bathroom needs replacing. The glass door on our floor that leads to the lobby had busted glass in it.

4/10 Poor

just passing , henderson , nv

Disliked: Cleanliness, staff & service, property conditions & facilities
Not up to Standards
From start to finish everything was wrong... The refrigerator in my room was frozen solid and defrosting onto the carpet. The treadmill in the workout area did not work. The desk attendant seemed not to care about serving the customers. The shower curtain was ripped, the toilet was running water. I saw maids hiding in a room and texting, when they should have been working.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hold room until I came in. Easy to find. Went. Wedding shopping. With the family, Granddaughter found dress. Floor carpets were dirty. The mattress. Could be replaced.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Debbie, from Kansas City Mo.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
best thing about the stay was the pool
upon check in the desk person had to go out side to ask the housekeeping ( who was smoking) if the room was clean yet,it took a long time to get checked in. Then after beening in the room for 1 1/2 hrs we went out for dinner to come back and find someone had been in our room while we were gone. They have a nice pool but most of the people in the pool were emplyees and there children,found that kind of odd. Rooms old & very little in size, bed was old. We will not be going back the main reason is having someone in our room after only being checked in for 1 1/2 hrs. why ??