Best Western Plus Desoto

2.5 star property
Hotel in Olive Branch with free breakfast and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Desoto

Exterior
Indoor pool
Reception
Exterior
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
7904 Craft-Goodman Frontage Rd, Olive Branch, MS, 38654

What's nearby

  • Olive Branch City Park - 11 min walk - 1.0 km
  • Cherokee Valley Golf Club - 3 min drive - 2.5 km
  • Snowden Grove Amphitheater - 10 min drive - 10.2 km
  • Mike Rose Soccer Complex - 13 min drive - 14.2 km
  • Graceland - 19 min drive - 23.0 km

Getting around

  • Memphis Central Station - 30 min drive
  • Memphis International Airport (MEM) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Huey's Olive Branch - ‬6 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Panera Bread - ‬18 min walk

About this property

Best Western Plus Desoto

Hotel in the business district
You can look forward to free full breakfast, a grocery/convenience store, and dry cleaning/laundry services at Best Western Plus Desoto. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Meeting rooms, a vending machine, and a banquet hall
  • A 24-hour front desk, coffee/tea in the lobby, and multilingual staff
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 87 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Desoto Hotel
Best Western Plus Desoto Olive Branch
Best Western Plus Desoto Hotel Olive Branch

Frequently asked questions

Does Best Western Plus Desoto have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus Desoto?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Desoto on Dec 22, 2024 start from CA $127.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Desoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Desoto?

Self parking is free at this property.

What time is check-in at Best Western Plus Desoto?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Desoto?

Check-out is at 11:00 AM.

Where is Best Western Plus Desoto located?

Situated near the airport, this hotel is within a 15-minute walk of Olive Branch City Park and Olive Bark. Olive Branch Public Library and Cherokee Valley Golf Club are also within 2 mi (3 km).

Best Western Plus Desoto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 323 out of 537 reviews" "
Rating 8 - Good. 105 out of 537 reviews" "
Rating 6 - Okay. 34 out of 537 reviews" "
Rating 4 - Poor. 27 out of 537 reviews" "
Rating 2 - Terrible. 48 out of 537 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Todd Kenelm, Rocklin

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I've been traveling a lot for business this year and this is the worst place I've stayed. The hotel is fairly new, looks fine from the outside, the location is okay and the area is safe. But it is kind of sad, the place is quickly falling into disrepair. There are water leaks from the ceiling into the first floor hallway and fitness center that the property doesn't seem to be to bothered to fix. Pieces of the ceiling fell onto the fitness equipment that over the course of three days no one attempted to clean up. All the staff managed to do for the hallway leak above the ice machine was to put a wet floor sign out. There was never an attempt to mop it up. This caused a musty odor that was present in the hallway and our room. The coffee maker in the lobby never seemed to work and when the staff was asked or informed about it, they would just shrug. They once put out a bag of hot chocolate by the machine that sat there opened and partially spilled for an entire day. The breakfast options were very limited. I guess the usual clientel has low standards and accepts this. Most troubling was the level of malaise shown by they staff. I found the night clerk sleeping while sitting upright on the sofa. We needed to check out at 5:30am to catch an early morning flight and had to wake up the clerk to check out. She did not seem to be pleased. It's her job!
Stayed 3 nights in Nov 2024

4/10 Poor

Diana

Disliked: Cleanliness, property conditions & facilities
We spent five nights in this property. It was one of the loudest hotels we’ve ever stayed in with lots of hall noise and noise from other rooms. Although they had brewed coffee, they had a coffee machine that worked one out of five days that we were there. It was not functioning because it needed to be cleaned, and apparently nobody could clean it. There was not juice for breakfast because they were waiting on an order for three of the five days that we stayed there. Our room was never cleaned. In all fairness, we had our do not disturb sign up for one day and for a couple hours one morning. We got clean towels on the third day and our trash emptied on the third day. There was a hole in our sheets that was never addressed. The bathroom was not cleaned the entire time we were there. Our carpet was tacky and I would not walk barefoot on it. At this price point, we had higher expectations. We also relied on the reviews of this property to make a decision about where to stay. Those reviews seem a little inflated at this point. Some of these problems I can see occurring for a one or two nights stay, but for a five nights stay it was ridiculous. We also had a need to use the business center and print some materials. We picked a hotel that had business centers available so we would have access to this kind of equipment. None of the hotel staff knew how to use the printer and there were no directions and no visible way to print from our computer to their printer. Disappointing.
Stayed 5 nights in Nov 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient and safe, breakfast is good as well
Stayed 2 nights in Oct 2024

2/10 Terrible

Kiara

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The floors in my room were filthy. My towels had hair on them and when I returned the towels back to the front desk I was told they didn’t have anymore clean towels until the next morning when housekeeping returned. I was offered pool towels!!!!!! Also be aware that hotel indicate they offer early check-in but I was told at 1PM when I got there I couldn’t, even though they had available rooms.
Stayed 1 night in Oct 2024

2/10 Terrible

Amie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This was one of the worst stays in a hotel in 30 years! Got into the room (booked for 4) very late. Only one towel in the room. Asked for more the next morning at 8am and was told they didn’t have any and would have to wash our towels first. Asked then to clean the room 2 days in a row; never did. Had to go to front desk for toilet paper since they didn’t clean or stock. After complaining about asking for our room to be cleaned twice, not having adequate towels, no toilet paper and finding 2 dead roaches in our room, I was told they were busy yesterday. Finally the last of our 4 day stay, our room was clean. Still not a towel for each of us, and they only did one of the two beds!!! Who does that !? This place! One of the dead roaches was still there upon checkout. Wonder if they’ll ever find it!?!?
Stayed 4 nights in Oct 2024

6/10 Okay

Allison

Business traveller, Travelled with group
Liked: Cleanliness
Weird experience checking in. The property was locked, which I understand because it was a late night check-in, but nobody was answering the phone at the front desk. We could see in and that there was nobody near the front desk. We spotted someone sleeping on a couch in the lobby. After pounding one the window, the employee woke up and let us in. She was nice, but I’ve never seen someone sleeping while on the job like that. Breakfast was fine and the room was clean. Their policy on fresh towels is odd. If you want new ones, you have to bring your dirty ones to the front desk to exchange them.
Stayed 2 nights in Oct 2024

8/10 Good

Carolyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Sterling

Stayed 1 night in Sep 2024

4/10 Poor

Leonard

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
All good except room carpeting very dirty...needs regular shampooing
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kathy Jo

Business traveller
Liked: Amenities, property conditions & facilities
Will stay again
Stayed 1 night in Sep 2024

4/10 Poor

Willy

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk attendant was rude and uninterested in solving issues.
Stayed 5 nights in Sep 2024

6/10 Okay

Carolyn

Travelled with family
Overall the stay was good, however the first night we I countered a lizard in our room, we couldn’t get clean towels after the 2nd day and we extended our stay for five more days and our room was never cleaned although we requested to have it cleaned twice. The front desk was very helpful and professional. The location was great and very accessible
Stayed 3 nights in Aug 2024

8/10 Good

Elsalena

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
If you’re looking for an exceptional stay at the Best Western Plus Desoto, experience the top-notch service provided by Kay Kay, the hotel’s concierge extraordinaire. Kay Kay's warmth and professionalism were evident from the moment I stepped into the premises, setting a standard of excellence in hospitality. Kay-Kay stands apart for her attention to detail and proactive approach. She doesn’t just respond to requests; she anticipates needs. Kay-Kay exceeds above and beyond with a smile. Her friendly demeanor and willingness to assist in any way make me feel like a valued guest, not just another reservation. The dedication and enthusiasm Kay-Kay brings to her role significantly elevated my experience at Best Western Plus Desoto. Her commitment to exceptional service is evident in every interaction, making her an invaluable asset to the Hotel. In a world where personalized service is increasingly rare, Kay-Kay’s contributions truly stand out. If you’re planning a stay at the Best Western Plus Desoto, rest assured that with Kay-Kay at the helm of concierge services, you’re in excellent hands. Seattle, Washington
Stayed 4 nights in Aug 2024

8/10 Good

Kylie

Stayed 1 night in Aug 2024

10/10 Excellent

Jinho

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quite enough to stay and most likely the dinner places are variety you can choose and it was all walking distance.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff
The staff was very polite and helpful. Our room only had two towels for our 5 day stay. We asked if they could hold some towels for us when more becomes available. They were able to deliver two more towels to our room. During our stay there seemed to be a towel shortage as we were only allowed to have two towels at a time. Staff remained polite our entire stay. The overnight staff, she was especially helpful in letting us know breakfast times, and local places to check out. Her energy was very welcoming.
Stayed 5 nights in Aug 2024

10/10 Excellent

Romans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting from Texas and this was a nice spot
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in pretty good condition, but our bed was absolutely horrible! The springs were sticking through, and it was super saggy with no support. We were given only 1 set of towels a piece, a half roll of tissue, no extra anything. The water only got to lukewarm, never hot and they woke everyone up at 9:30am with a fire alarm. Staff was borderline rude and very dismissive. It was in a convenient location but that is the best part about it.
Stayed 2 nights in Aug 2024

2/10 Terrible

Christian

Disliked: Staff & service
Worst experience. Don’t take a chance as there are plenty of other hotels. After booking hotel around 3:00 while traveling we arrived at 9:00 PM. Front door of hotel is locked. Women behind counter is ignoring me standing there. Eventually she presses button to open the door and tells me that the internet is down and she can’t check me in. I said I don’t understand and she responded that we could not stay at the hotel. I tried to make calls and could not get through so I stayed in lobby to book another hotel on my phone. Several other people were knocking on door and woman actually walked away out of view. Eventually after banging on the door I had to walk over and explain the situation. I had to book another room a few miles away. Now because I for the hotel I am having difficulties getting money back because believe it or not they are not answering the phone or responding to emails from Expedia how the room was booked! There should have been a manger there. They could have printed the reservations off site and brought them to hotel. They could have greeted us with an apology. They could have take our information to assist with refund. They could have done anything and chose to do nothing.
Stayed 1 night in Aug 2024

8/10 Good

Darla, Cedar City

Liked: Cleanliness, staff & service, property conditions & facilities
Great except one thing: to use the pool, you must use the only 2 bath towels you have, walk to the ice-cold lobby and stand in line with dripping swimsuits to trade the wet towels for dry ones so you can go back to shower. Wet tile floors make all of this even worse.
Stayed 1 night in Aug 2024

2/10 Terrible

Dawn Schwenk

Arrived at about 9:40 pm - computer systems down and would not check us in even though the room had been paid for, we had to find another hotel to stay in at a different hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Tonya

Disliked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff ( Kay Kay) were very professional and friendly. Check in was a breeze. The room was very nice with a comfortable bed. Shower was very nice and clean. We also loved the indoor pool. The only improvement I could recommend is the breakfast. There were numerous options but the food lacked flavor. Overall I would highly recommend this hotel.
Stayed 1 night in Aug 2024

General hotel information

Reasons to Book
Indoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5